Benefits Director oversees the development, implementation, administration, and maintenance of benefits programs, policies, and procedures. Ensures programs are chosen to be equitable, meet employee needs, comply with legal requirements, and to be cost effective. Being a Benefits Director establishes practices for evaluating existing benefits programs against peer organizations to determine competitiveness, trends and developments. Makes high-level decisions to modify existing benefits programs or institute new ones. Additionally, Benefits Director requires a bachelor's degree. May require Certified Employee Benefits Specialist (CEBS). Typically reports to top management. The Benefits Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Benefits Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Description
Join our team at Cobalt Benefits Group and start an exciting new career in employee benefits solutions. As a Health Benefits Customer Service Call Center Representative, you’ll play an important role in helping us offer customized, self-funded insurance options to our clients and members.
The Health Benefits Customer Service Call Center Representative will be responsible for answering phone calls relating to a wide range of healthcare and employee-benefit questions from both members and providers in a professional and courteous manner. The ideal candidate will have both a background in healthcare and experience in a call center. Additionally, the ideal candidate will have a can-do attitude and an affinity to provide top notch service to our members, clients, and partners. We are hiring for multiple positions with a mid-June 2024 target start date.
Responsibilities:
Requirements
Benefits:
After successfully completing a 60-day waiting period, every Full-time employee has access to our comprehensive benefits package, including:
Who We are:
As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our three companies: EBPA, Blue Benefit Administrators of Massachusetts, and CBA Blue.
With over 30 years of experience and a dedicated team of more than 180 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs.
To learn more about working at CBG, visit Careers | EBPA (ebpabenefits.com).
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