Benefits Systems Manager - Healthcare jobs in Wisconsin
Benefits Systems Manager - Healthcare manages the implementation and upkeep of benefits system for managed care and provider data. Monitors systems to ensure medical management needs are met. Being a Benefits Systems Manager - Healthcare ensures fee loading and coding is accurate. Requires a bachelor's degree. Additionally, Benefits Systems Manager - Healthcare typically reports to a head of a unit/department. The Benefits Systems Manager - Healthcare manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Benefits Systems Manager - Healthcare typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Benefits Systems Manager - Healthcare jobs
Client Services Manager
- Employee Benefits Corporation
-
Middleton, WI
FULL_TIME
-
Position Summary:
Employee Benefits Corporation is hiring for a Client Services Manager. The Client Services Manager is responsible for the day-to-day leadership of an assigned group of Client Account Representatives, who are responsible for client relationship management.
This person may work in our Middleton, WI office, or be partially remote, depending on availability. Must be available for one day of onsite training and onboarding in person at our Middleton, WI office as well as available as needed for onboarding Client Services team members and other team meetings. In office requirements are not expected to exceed more than a few times a month, and some months may not be required to be in office at all and may work entirely remotely if desired.
Responsibilities Include:- Oversee the day-to-day operations of the Client Services team
- Establish, promote and foster a work environment that empowers employees and focuses on continuous improvement, customer centricity and collaboration
- Address customer service issues in a professional manner utilizing diplomacy and tact
- Coordinate workflow with other departments as needed during peak activity periods
- Track, monitor and report key operational performance measures as defined jointly with the Customer Experience Director
- Establish and maintain work schedules (e.g., staff hours, PTO), identify resource needs (including overtime), review needs with Client Experience Director, and allocate resources accordingly
- Proactively manage CRM database, ensuring the documentation of each customer interaction and action item by assigned staff in a compliant manner and in adherence to department standards
- Contribute toward enhancing client experience and process and product improvement through observation, trend identification and customer feedback
- Provide ongoing and timely performance feedback to team and complete written annual performance evaluations
- Recommend and assist in the development and implementation of company and departmental goals and objectives
Qualifications:- Bachelor’s degree in business or related discipline; may be substituted with four years directly related work experience
- Minimum two years prior supervisory experienced to include completing performance appraisals, setting expectations, providing feedback and developing employees
- Minimum five years’ experience in customer-centric role
- Strong presentation and meeting facilitation skills
- Demonstrated success navigating and managing complex and escalated customer issues
- Proven strong organizational skills coupled with excellent multitasking abilities
- Demonstrated effective verbal and written communication skills, utilizing proper grammar, syntax and excellent business acumen
- Demonstrated experience in de-escalating client issues
- Strong attention to detail and critical thinking skills to help manage difficult situations
- Demonstrated ability to develop, maintain and foster relationships at all levels of the organization
- Demonstrated ability to maintain a positive, empathetic, and professional attitude internally and externally
- Demonstrated experience coordinating activities and tasks of a variety of resources toward a specific business goal
- Strong organizational and time management skills with proven ability to multitask and prioritize in a high paced environment with limited direction
- Demonstrated ability to guide clients through troubleshooting and navigating various company systems and the mobile application
- Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs
- Intermediate proficiency with Microsoft Word, Excel, and Outlook
- Basic proficiency with Microsoft PowerPoint
- Demonstrated familiarity with electronic meeting facilitation tools
- Previous experience working with a Customer Relationship Management system (CRM)
- Ability and willingness to travel (1-2 times a quarter) to an outside client, meeting or conference during workday
- Possession of valid State Driver’s License and access to reliable transportation
Preferred Qualifications:- Subject matter expert in Employee Benefits Corporation’s product offerings or equivalent experience in the health care industry
- Previous experience managing others
- Previous experience training others
- Certificate in Flexible Compensation (CFC) designation
We offer:- A friendly, collaborative team environment
- A competitive compensation and benefits package that includes employee-ownership
- Opportunities for personal and professional growth
- Flexible scheduling to encourage and support a healthy work-life balance
More About Us:
Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers’ satisfaction with their plans and with our services. ?
Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request.
If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445.
We are an equal-opportunity employer. - 26 Days Ago
Software Engineering Manager/Enterprise Architect
- Employee Benefits Corporation
-
Middleton, WI
FULL_TIME
- Position Summary: Employee Benefits Corporation is hiring for a Software Engineering Manager/Enterprise Architect. The Software Engineering Manager/Enterprise Architect is a multi-faceted role, respon...
- 1 Month Ago
Engineering Manager-Battery Management Systems
- Generac Power Systems
-
Waukesha, WI
FULL_TIME
- Company Generac Power Systems Name Engineering Manager-Battery Management Systems Req # 63951 Employment Type Full Time Shift 1st At Generac, our people help make the world safer, brighter, and more p...
- 24 Days Ago
Member Benefits Consultants
- WEA Member Benefits
-
Madison, WI
FULL_TIME
- Do you want to support public school employees? Are you looking for a part-time role with flexible hours? Do you enjoy helping public school employees take ownership in their financial future? If you ...
- Just Posted
Healthcare Account Manager
- Advanced Care Specialists
-
Mount Pleasant, WI
FULL_TIME
- Job Title: Healthcare Account Manager Company: Advanced Care Specialists / Advanced Wound Care Location: Greater Milwaukee Area About Us: Advanced Care Specialists and Advanced Wound Care is a pioneer...
- 18 Days Ago
Construction Healthcare Project Manager
- BEAR Construction Company
-
Milwaukee, WI
FULL_TIME
- Founded in 1984, BEAR Construction Company is a family-owned General Contracting and Construction Management firm located in Chicagoland, completing work throughout Illinois and Wisconsin. In addition...
- 15 Days Ago
Benefits Systems Manager - Healthcare jobs at Popular Companies
Business Development Manager - Health Care
- The Care Team Home Health & Hospice
-
Farmington Hills, MI
- Job Description Job Description The Care Team The care you deserve and the support you need. Come join our growing team!...
- 4/25/2024 12:00:00 AM
Environmental, Safety & Health Manager
- Flex Films (USA), Inc
-
Elizabethtown, KY
- Job Description Job Description Located in Elizabethtown, KY and Relocation assistance may be provided. Reporting to the...
- 4/25/2024 12:00:00 AM
Sr. Structured Cabling Project Manager *healthcare industry*
- CSI Companies
-
- Structured Cabling Project Manager needed for well known Long Island NY Hospital Long term Contract - Possible Conversio...
- 4/24/2024 12:00:00 AM
Project Manager Health Care
- Center for Family Health and Education
-
Los Angeles, CA
- Job Description Job Description Project Manager This document is intended to describe the general duties required for th...
- 4/24/2024 12:00:00 AM
Product Manager, Health Care
- American Heart Association
-
Dallas, TX
- **Overview** As we celebrate our Centennial year, we invite you to join us in shaping the next century of impact. Be a r...
- 4/24/2024 12:00:00 AM
Commercial Project Manager (Health Care Experience)
- Tri-City Electrical Contractors, Inc.
-
Altamonte Springs, FL
- Job Description Job Description Salary: DOE Mission: To-Do More Than Is Expected for Client, Community, and Employee Our...
- 4/23/2024 12:00:00 AM
Technical Project Manager (Health Care / Health IT).
- Themesoft Inc.
-
- Technical Project Manager. Albany, NY Location. Hybrid Role - 1 to 2 Days / Week. Long term Contractual State Project. K...
- 4/21/2024 12:00:00 AM
Behavioral Health Manager
- U.S.VETS
-
- The Behavioral Health (BH) Manager located in the Inland Empire, reports directly to the Executive Director and has the ...
- 4/21/2024 12:00:00 AM
About Wisconsin
Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast.
With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Benefits Systems Manager - Healthcare jobs
$95,524 to $135,034
Most Popular Cities in Wisconsin for Benefits Systems Manager - Healthcare Jobs
What does a Benefits Systems Manager - Healthcare do?
Benefits Systems Manager - Healthcare in Santa Ana, CA
The software offers healthcare professionals the ability to identify health related trends and more thoroughly target healing efforts based upon those results.
February 03, 2020
Benefits Systems Manager - Healthcare in Charlotte, NC
As such, our survey results are not comparable to the healthcare research and analysis conducted by others such as the Congressional Budget Office, RAND and the Urban Institute.
November 28, 2019
Benefits Systems Manager - Healthcare in Amarillo, TX
One example of this in action comes from the University of Southern California’s Public Health Program, which utilizes geographic information systems in many of its different initiatives, including the Cancer Surveillance Program.
December 12, 2019