Broker Relations Representative jobs in Mount Pleasant, SC

Our Story 

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! 

Why we’re Awesome!!

• Inclusive company culture

• Training and Development

• Competitive Compensation

• Unparalleled Benefits & Wellness (we mean really good)!

• 401k with a generous match

• Career Growth Opportunities

• Transfer Opportunities

• Share in Company ownership

• Employee Recognition program

We are looking for an Accounting Representative to join our team! The Accounting Representative’s work directly with a large customer/account on behalf of the operational offices to move truckload and LTL volumes of dry, refrigerated and flatbed cargo. This job is varied and requires discretion and independent thought, therefore an exact description can’t be standardized. If this is you, or you like a challenge– let’s talk.

You will 

• Manage and distribute EDI loads within office

• Manage and distribute manual tenders to various offices

• Provide daily service reporting

• Manage and update the daily service reports for problem loads

• Communicate with customer traffic departments on daily issues

• Coordinate off contract bidding with value-added service

• Maintain and increase ALC’s image and reliability with customers

Rate Negotiation

Have up to date knowledge of market freight rates in order to determine a “fair” price to charge the

customer.

Loading Procedures

Have specific knowledge regarding product compatibility and shipping requirements for dry loads and temperature requirements and maintenance when handling refrigerated loads.

Load Routing

Determine optimal loading patterns and delivery options using their own creativity in order to minimize time and miles traveled, based on customer need and logistical constraints.

After Hours Contact

Account Representatives occasionally make themselves  available for after office hours contact throughout the night and weekends In order to be of assistance to after hour callers. 

Lund University

Complete ALC system training as required

Skills and Experience

• Self-motivated, enthusiastic team player who excels in a fast-paced environment

• Experience in Freight Brokerage/customer service is a plus

• Excellent and effective communication skills 

• Strong customer service orientation and excellent work ethic

• Ability to quickly process information and make decisions

• Effective negotiation and problem-solving skills, and ability to handle conflict

• Excellent time-management skills with the ability to multitask

• Highly organized and detail-oriented

• Ability to work well under pressure in a fast-paced environment

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.