POSITION SPECIFICS

Full-time, benefited; M-F hours between 7a and 5p; potential for weekend/holiday work based on project needs along with on-call potential; will be hybrid on-site and remote after satisfactorily completing orientation

JOB SUMMARY

The Clinical Informatics Specialist (CIS) is responsible for participating in the planning, development, training, implementation, evaluation and maintenance of assigned Clinical Information Systems across the facility.  In this role, with Enterprise Analytics oversight, the CIS will participate in the Community Connect Business Intelligence Developer Program, primarily focusing on reporting analytics. The CIS is responsible for facilitating communication to/from the clinical end users across the patient care departments while working collaboratively and directly with staff, department managers, medical providers, vendors and technical experts.  The CIS has skilled knowledge of clinical disciplines and clinical information systems as well as a significant understanding of other IT disciplines and utilizes this knowledge to optimize the clinical design to meet the house wide needs of the organization.  The CIS incorporates the organization’s strategic objectives in the management and evaluation of the hospital’s clinical information system and will be a liaison between a wide variety of users within our facility and outside of our organization. 

 MAJOR JOB FUNCTION

1. Create, build, and customize Epic Cogito tools (including Radar Dashboards, Reporting Workbench Reports, Clarity Reports, Cabooble Reports, and Slicer Dicer Sessions) to address complex business requests.
2. Integrate, facilitate, contribute and manage resources to achieve strategic goals, short term and long term, via the utilization/management of clinical information systems and I/T resources.
3. Participate in Change and Content Management procedures.
4. Provide consultative services organizational wide regarding workflow processes, technological solutions and educational programs to adopt, support, promote utilization and the further development of the clinical information system.  Routinely shadows departments for staff input, provides direction to staff related to the clinical information system, and is a liaison between department identified super users.  Performs monthly clinical information system training session for various departments. 
5. Demonstrate understanding of clinical protocols, data collection and analysis, hardware, clinical documentation and management of applications.  Resource for policies and procedures review for departmental impact.  
6. Promotes and contributes to a positive, problem-solving environment.
7. Prepares and reviews system, operational and department documentation as needed.  Prepares staff for enhancements/upgrades to the information system hospital wide as needed.
8. Maintains clinical competency as related to projects.
9. Research, troubleshoot and resolve user I/T software and hardware issues to cover department operations.
10. Provides on-call departmental coverage and/or scheduled days as assigned including evenings, nights, weekends to support IT operations.
11. Performs other duties as assigned.

STANDARDS OF BEHAVIOR

1. WORK ETHICS STANDARD: Affirm a commitment to making the Tomah Health work environment better through: patient advocacy, continuing education, and valuation of each individual person.
2. COMMUNICATION STANDARD: Affirm a commitment to use open and honest communication with all Tomah Health customers (in-house & community-wide) through: basic customer courtesy (phone, written, face to face) and active listening.
3. TEAMWORK STANDARD: Affirm a commitment to be a proud, dependable Tomah Health TEAM member through: basic customer courtesy, patient advocacy, flexibility, and valuation of each individual person.
4. QUALITY STANDARD: Affirm a commitment to provide respectful, compassionate, quality care with integrity to all Tomah Health customers (in-house & community-wide) through: job excellence, patient advocacy, and self-dignity.
5. PROFESSIONALISM STANDARD: Affirm a commitment to professional conduct towards all Tomah Health customers (in-house & community-wide) through: collaboration, teamwork, appearance, environment, and valuation of each individual person.
6. ATTITUDE STANDARD: Affirm a commitment to maintain a positive, professional perspective towards all Tomah Health customers (in-house & community-wide) through: honest feedback, confidentiality, basic customer courtesy, and valuation of each individual person.

 EDCATIONAL REQUIREMENTS

1. Clinical degree required: RN, LPN, MLT; Bachelor’s degree and/or Clinical Informatics degree preferred. 
2. Prior Epic application experience and/or training required or similar.  
3. Epic Cogito, Epic Clarity, and Epic Caboodle certifications required within 6 months of hire.
4. Information Technology training a plus.

QUALIFICATIONS/SKILLS

1. Possess the following skills:
   1. Strong analytical skills with ability to critically evaluate and understand complex healthcare data
   2. Excellent project management skills
   3. Strong computer skills
   4. Effective teaching/instructional skills
   5. Excellent oral and written communication
   6. Critical thinking
2. Excellent human relation skills as demonstrated by the ability to interface positively with all customers and employees.
3. Must have the ability to work with frequent interruptions, under stress, with minimal supervision, and to exercise initiative and judgment in analyzing, organizing, planning, prioritizing, scheduling and coordinating work with others.
4. Needs to possess as high level of intelligence, integrity, sense of responsibility and ability to comprehend and analyze details.
5. Ability to mentor and assist staff in professional growth.

 JOB REQUIREMENTS

1. Frequently required to stand, walk and reach with hands and arms and is also required to sit, climb or balance, stoop, kneel and crouch.
2. Must occasionally lift and/or move up to 25 pounds.