Business Office Director - Healthcare jobs in Columbia, SC

The Office Manager/Practice Manager Position is responsible for administering, directing, planning and coordinating all clerical and office activities. Oversees daily office operations and delegates authority to assigned staff. Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that office is staffed appropriately. Oversees office payroll and leave records. Oversees and ensures that daily operations operate according to office procedures. Responsible for supervising accounts receivable posting/balancing, reviewing and processing delinquent accounts for proper handling or payment arrangements, collections, or indigent follow-up. Responsible for review, coding and timely return of invoices to accounting.

The Practice Manager is responsible for ensuring a safe, efficient, cost-effective, and high-quality patient care environment. The Manager recruits, hires, and oversees orientation and training for all clinical and clerical staff within the practice. Administrative and operational responsibilities include all aspects of accounts receivables, maximizing patient flow, and optimizing the work environment to facilitate open communications and professional excellence.

Essential Functions

• Manages all administrative and operational functions associated with the practice to ensure a smooth and efficient operation. Oversight responsibility includes inventory control, personnel management, patient relations, and patient flow.
• Develops and implements new office procedures as necessary to improve office flow and overall operations. Provides recommendations and follow-up actions to operational inefficiencies.
• Manages the daily operations of the healthcare office/practice including staff scheduling, AR reconciliation, charge entry, and other related operational "checks and balances."
• Works with accounts receivables to keep optimally liquidated, denials are minimized, refunds are issued, and customer service is exemplified.

• Interviews, hires, orients, trains, supervises and evaluates healthcare practice staff. Responsible for optimizing staffing resources, scheduling staff, assigning work, as well as ensuring consistent performance remediation actions, where and when applicable.
• Works to ensure that the practice stays within budget parameters.
• Ensures practice compliance where applicable to include OSHA, CLIA, DNV, FLSA, HIPAA, DHEC, LLR (Labor, Licensing and Regulation) and payor regulations.
• Oversees daily office operations and delegates authority to assigned staff.

Duties & Responsibilities

• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensures that the office is staffed appropriately.
• Helps staff establish deadlines for work assignments and completion. Monitors work status and progress.
• Assists staff in understanding/implementing clinic/clerical policies and procedures.
• Reviews, codes, and returns invoices to accounting in a timely manner.
• Performs all other duties as assigned.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person