Business Process Optimization Director manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Director oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Director engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Process Optimization Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
POSITION SUMMARY
The Business Development Specialist is pivotal in expanding our reach, creating strategic partnerships, and driving the growth of the company. The BD Specialist will identify, evaluate, and design strategies that help Mind Body Optimization grow as well as assist in the development new products, services, and lines of businesses to increase and sustain that growth.
QUALIFICATIONS
Education: Bachelor’s Degree from an accredited college or university in Counseling, Psychology, Social Work, or Marketing. Licensed clinician (LPC, LMFT, LMSW, LCSW) with marketing experience is preferred.
Experience: A minimum of two (2) years experience in health care administration, preferably in an acute psychiatric setting.
Additional Requirements: A thorough knowledge of The Joint Commission, OSHA, CMS, DHS, State Regulations, and Federal Regulatory Standards.
PRIMARY RESPONSIBILITIES
1. Develops and executes a strategy for discovering and securing new business opportunities either locally, regionally, or nationally.
2. Cultivate and maintain strong with relationships with existing clients, ensuring high levels of satisfaction and retention.
3. Assesses potential third-party clients in terms of income potential and mission fit.
4. Adapts new business strategies in accordance with the types of clients already secured by the company.
5. Develop and implement strategies to penetrate new markets and increase market share.
6. Evaluates, determines, and realizes quarterly business growth goals.
7. Represents the company at trade organizations, on committees, and during board meetings, when necessary.
8. Creates a business development database in order to evaluate performance and organize client and prospective client information.
9. Fosters beneficial relationships with business partners, potential clients, and business contacts in order to attract new business and enhancing organization reputation.
10. Initiates and maintains community engagement opportunities through continuing education opportunities, organizing networking events, and other professional development opportunities as appropriate.
Note: The essential job functions of this position are not limited to the duties listed above.
KNOWLEDGE, SKILLS, AND ABILITIES
1. Knowledge of Medical Staff Bylaws, Consulting Staff Bylaws, and Operating Agreements in place.
2. Strong understanding mental health issues, treatment modalities, and healthcare systems.
3. Knowledge of facility policies and procedures.
4. Must have excellent leadership and interpersonal communication skills to effectively communicate ideas/problems/instructions (oral or written) with staff, employees, and Mind Body Optimization management staff.
5. Ability to analyze situations, evaluate data, recommend/implement courses of action that would improve the functioning of systems/processes he/she is involved in.
6. Ability to interpret, adapt, and apply guidelines and procedures.
7. Ability to use good judgment and keep information confidential.
8. Ability to react calmly and effectively in an emergency.
9. Ability to effectively prioritize and delegate tasks associated with facility operation.
10. Ability to motivate and empower staff to maximize their potential for work performance and productivity.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
1. Ability to operate a motor vehicle and drive to and from a variety of locations on a daily basis.
2. Ability to reach above and below the waist, turn, twist and to manipulate small tools (copier, computer, telephone, typewriter, calculator, safe, facsimile machine).
3. Ability to see well enough to read handwritten and typewritten material.
4. Ability to stand and walk the facility grounds.
5. Ability to spend 10% of working time outside in temperatures varying from ‐0 F. to 110 F.
6. Ability to handle a variety of repetitive tasks at a moderate level.
7. Ability to occasionally handle electrical, mechanical, or equipment emergencies.
8. Available to work varied hours (i.e. evenings, weekends) as required, may be on call as needed.
9. Ability to travel between facility locations, and at times, the corporate office.
10. Ability to drive a motor vehicle to designated sites.
11. Ability to handle multiple projects and tasks under deadlines and with short notice.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.
1. Computer.
2. Microsoft Office.
3. Electronic Medical Records.
4. Copy machine.
5. Policies, procedures, plans, programs, and manuals.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
Schedule:
Travel requirement:
Ability to Relocate:
Work Location: In person