Business Process Specialist, Sr. researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Collects and studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist, Sr. develops process documentation and project plans. Creates flowcharts, process maps, and diagrams. Additionally, Business Process Specialist, Sr. supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. The Business Process Specialist, Sr. works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. To be a Business Process Specialist, Sr. typically requires 10+ years of related experience. (Copyright 2024 Salary.com)
Description
Circinus is seeking a highly motivated and experienced Program Manager / Business Process Analyst to lead the design, development, operations, and maintenance of customer’s Knowledge Management Environment (KME). This crucial role will oversee the transition from SharePoint 2016 to SharePoint Online (SPO) while ensuring seamless operations and alignment with customer needs. We are looking for a seasoned professional responsible for driving business process improvements and facilitating the successful implementation of technology solutions within the Customer’s organization. This role involves collaborating with stakeholders to understand business needs, analyzing existing processes, and designing effective systems solutions. Will provide strategic guidance, mentorship, and technical expertise to the Knowledge Management team.
Requirements