Business Process Specialist, Sr. researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Collects and studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist, Sr. develops process documentation and project plans. Creates flowcharts, process maps, and diagrams. Additionally, Business Process Specialist, Sr. supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. The Business Process Specialist, Sr. works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. To be a Business Process Specialist, Sr. typically requires 10+ years of related experience. (Copyright 2024 Salary.com)
JOB SUMMARY
With internal controls ever evolving, the Senior Business Process and Controls Analyst will serve as a SOX subject matter expert responsible for consulting and advising Charter management on internal control best practices.
The Business Process and Controls team is comprised primarily of former big four accounting professionals, providing the collaboration and team feel of public accounting while enjoying great work/life balance. The group continues to expand and is responsible for Charter's internal controls program.
You will have ownership for specific processes and will work directly with business owners to implement solutions for managing risks and establishing robust internal controls and processes. You will get great exposure to leaders across the organization and you will be seen as a trusted advisor when critical process or system changes occur.
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