CRM Business Data Analyst jobs in Merrimack, NH

This position is hybrid out of any AmTrust office. 3 days in office 2 days work from home.

Under moderate supervision, builds, analyzes, and interprets data and reporting that drive and support profit and growth strategies for AmTrust's Small Commercial multi-line portfolio. The position will provide detailed analysis of production and profit data, underwriting rules workflow and efficacy, industry performance metrics, and UW analytics to monitor and understand core drivers of business. Collaborate closely within Product Management and with key partners in the formulation and implementation of key business and automation strategies. Key skills will include the ability to extract, analyze, and visualize data creatively as well as provide evaluation of and create solutions for automating business processes. A highly qualified candidate will have experience in small commercial underwriting and/or with rules engines. This position does not manage others but may act as a mentor.

Performs ongoing product management and development including deep dive analyses to assist in the formulation of data and market driven recommendations for product, rule, rate, or underwriting changes.
• Handles specialized responsibilities that may involve ownership of one or more specific industries or coverage segments within the product.
• Formulate recommendations based on analysis and interpretation of business results, allowing for quick and effective reaction to growth and profit challenges.
• Partners with Sales, Underwriting and Actuarial to understand business needs and feedback. Helps develop strategies based on data and market insights from business partners.
• Presents findings of analysis and partners with leaders to assist in strategic overviews to management on a routine basis.
• Provides guidance to the development of workflow practices across Product Management that reduce redundancy and establish consistency.
• Builds, curates, and analyzes key performance indicators for emerging automation workflows, including but not limited to report-building in Power BI or similar applications.

Required:

• Bachelor's degree preferably in a discipline requiring critical thinking and analytical skills.
• Minimum of 3 years of experience in a related analytical role is required.
• Analytical & problem-solving skills, including the ability to encourage new ways of looking at problems, processes, and solutions
• Solution-oriented individual with ability to think strategically and implement change
• Experience pursuing long-term goals while balancing the short-term needs of the organization

• Advanced knowledge of Excel and PowerPoint.
• Moderate (or better) knowledge of SQL and PowerBI or similar data visualization and reporting tools
• Experience with data extraction and visualization and/or reporting
• Ability to self-direct; managing time and goals effectively with minimal supervision in both "build" and "run" stage business environments simultaneously.

Preferred

• Experience programming in or analyzing data from business rules engines is a significant plus
• Experience in Personal Lines or Commercial Lines Product (Management or Development), Pricing and/or Underwriting in a comparable role is strongly preferred

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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.