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CRM Business Data Analyst jobs in New Jersey

CRM Business Data Analyst analyzes Customer Relationship Management (CRM) system data in response to channel marketing initiatives. Studies marketing data such as customer information, call patterns, and demographics. Being a CRM Business Data Analyst requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a CRM Business Data Analyst typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

Recently Added CRM Business Data Analyst jobs

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CRM Business Analyst
  • Gellert Global Group
  • Elizabeth, NJ FULL_TIME

  • Summary/Objective:
    Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been involved in importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety and information technology, and supplies the needs of retailers, distributors, foodservice chains, hotels, cruise lines, and food manufacturers alike.   

    As we continue to grow, we are seeking a talented CRM Business Analyst to join our dynamic team and contribute to our success. This position is primarily responsible for application support on Customer Relationship Management (CRM) and local ancillary systems with interfaces included. Its main goal is to support business operations running smoothly and effectively. This position is responsible to manage CRM and related tickets and change requests with prioritization, tracking, and escalation. The position delivers these objectives by collaborating with internal, external, local and global resources.


    Key Responsibilities:
    • Requirement Gathering and Analysis: Collaborate with stakeholders to elicit and document business requirements for CRM solutions. Analyze and translate business needs into functional specifications and system design.
    • Solution Design and Configuration: Work closely with technical teams to design CRM solutions, including customization, workflows, and integrations. Configure and customize CRM system to align with business processes.
    • Data Management and Migration: Oversee data cleansing, transformation, and migration activities to ensure accuracy and completeness.
    • User Training and Support: Develop training materials and conduct training sessions for end-users.
    • Provide ongoing support and troubleshooting for CRM system users.
    • Testing and Quality Assurance: Plan, coordinate, and execute comprehensive testing of CRM solutions to ensure functionality and data integrity.
    • Documentation and Reporting: Create and maintain comprehensive documentation, including business process flows, user guides, and system configurations. Generate regular and ad-hoc reports to provide insights on CRM performance and effectiveness.
    • Continuous Improvement: Stay current with CRM industry trends and best practices to recommend system enhancements and process improvements.

    Qualifications:
    • Bachelor’s degree in information technology, business, or related field.
    • A minimum of 3 years of CRM experience and business process.
    • Proven experience as a Business Analyst, with a focus on CRM systems.
    • Proficient in CRM Salesforce platform or CRM Infor Platform.
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal abilities.
    • Ability to work collaboratively in cross-functional teams.
    • CRM certification (e.g., Salesforce Certified Administrator) is a plus.
    • ERP experience in O2C (Order to Cash) is a plus.
    • Excellent team player and communicator.
    • Build Quality into all aspects of work.

    Internal and External Contacts/Relationships
    • Internal: Develop and maintain positive professional relationships team members (including contractors), colleagues including office and field personnel, executive team, customers and vendors.
    • External: Develop and maintain positive professional relationships with contractors, vendors, 3rd party providers, customers via sales contacts
    • Treat all interactions with a “Customer Service” focus, striving to provide a high level of customer satisfaction.
    Physical Requirements:
    • The individual must occasionally lift and/or move up to 25 lbs.
    • Ability to perform computer responsibilities.
    • While performing the duties of this job, the employee is frequently required to stand, walk and sit.
    • The employee must have use of hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; speak and hear.
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
    • Ability to travel by car or public transportation as needed.

    The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr@gellertglobalgroup.com. 
  • 1 Day Ago
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CRM Business Systems Analyst
  • HireTalent
  • Newark, NJ FULL_TIME
  • PGIM is the diversified asset management business of Prudential Financial, Inc. ( NYSE: PRU). With $1.5 trillion in assets under management, and 38 offices spanning 16 countries, PGIM is among the wor...
  • 7 Days Ago
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Data Analyst
  • Key Business Solutions, Inc.
  • Brunswick, NJ FULL_TIME
  • Data Analyst New Brunswick, NJ 7 Months Data Analyst – 1 Onshore 1. SAP functional knowledge / Good understanding on a. PnL, Balance sheet, COPA, Affiliate sales, Inventory, production volume and more...
  • 17 Days Ago
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Entry Level Business Analyst
  • Data Cloud Merge
  • Jersey, NJ FULL_TIME
  • Company DescriptionData Cloud Merge is a communications Company that was established in the year 2002 and located in Jersey City, New Jersey. It has gained a lot of experience in providing innovations...
  • 21 Days Ago
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Business Analyst - Help Desk / Customer Service
  • SunPlus Data Group, Inc
  • Trenton, NJ FULL_TIME
  • SunPlus is looking for a Business Systems Consultant (BA w/help desk & customer service) to work for the State of NJ in Trenton.Pay Rate: $60/hr on 1099 or $54 W2 hourlyDuration: 12 months with extens...
  • 15 Days Ago
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Business Analyst/Data Analyst
  • ProCorps System
  • Berkeley Heights, NJ FULL_TIME
  • Data Analysis Can jump into the data associated with requirements built by other Bas. Based on the data, feedback questions or requests to the BA to update the requirements and / or drawings. Can take...
  • 13 Days Ago
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CRM Business Data Analyst jobs at Popular Companies

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Data/Business Analyst
  • CGI Technologies and Solutions, Inc.
  • Columbia, SC
  • **Data/Business Analyst** **Category:** Business Analysis (functional and technical) **Main location:** United States, S...
  • 4/23/2024 12:00:00 AM
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Business Data Analyst
  • Insight Global
  • Chicago, IL
  • Job DescriptionA client in Chicago is looking for a Business Data Analyst/PM to join their team. Will be working with Po...
  • 4/23/2024 12:00:00 AM
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IT Business Data Analyst
  • Diverse Lynx
  • Boston, MA
  • ROLE TITLE IT Business Data Analyst ROLE LOCATION(S) Offshore Overlap required until 1:00pm ET or Onshore - Boston, MA; ...
  • 4/22/2024 12:00:00 AM
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Business Data Analyst
  • Piper Companies
  • Dhs, VA
  • Piper Companies is seeking aBusiness Data Analyst to join a leading credit union based inMclean, VA . TheBusiness Data A...
  • 4/22/2024 12:00:00 AM
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Business Data Analyst
  • Cypress Hcm
  • Los Angeles, CA
  • Business Data AnalystProject Details:Our company is embarking on a significant project aimed at migrating our existing r...
  • 4/22/2024 12:00:00 AM
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Business Data Analyst
  • Culligan Consumer Products Division
  • Rosemont, IL
  • Job Description Job Description JOB DESCRIPTION: Business Data Analyst Location: Hybrid – Rosemont, IL Overview: Support...
  • 4/22/2024 12:00:00 AM
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Business Data Analyst
  • Mitchell Martin Inc.
  • Plano, TX
  • *Candidate Must Work On A W2 Basis* *No C2C For This Position* Overview: Our client, is an American multinational invest...
  • 4/21/2024 12:00:00 AM
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Business Data Analyst
  • Milestone Technologies, Inc.
  • Orlando, FL
  • Senior Business Data Analyst in Orlando (2-4x onsite per week) 12 Month W2 Contract (NO C2C/NO VISA SPONSORSHIP) Pay up ...
  • 4/21/2024 12:00:00 AM
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About New Jersey

New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River. New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Business Data Analyst jobs
$115,835 to $173,137

Most Popular Cities in New Jersey for CRM Business Data Analyst Jobs

What does a CRM Business Data Analyst do?

CRM Business Data Analyst in Green Bay, WI
When you join our CRM Analytics team, you will be at the center of our efforts to build fully automated retention marketing capabilities.
January 17, 2020
CRM Business Data Analyst in Battle Creek, MI
NTT DATA Services currently seeks a Microsoft Dynamics CRM - Senior Business Analyst & Tester to join our team in Tallahassee, Florida (US-FL), United States (US).
January 30, 2020
CRM Business Data Analyst in Ann Arbor, MI
On average, a Bachelor's Degree is the highest level of education for a CRM Business Data Analyst.
November 30, 2019