CRM Integration Specialist is responsible for Customer Relationship Management (CRM) system integration. Ensures all functions of CRM system effectively work with all other applications and operating systems. Being a CRM Integration Specialist requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The CRM Integration Specialist supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a CRM Integration Specialist typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Job Title: CRM Specialist with IT Experience
Job Overview:
As a CRM Specialist with IT experience for our 3PL Company, you will manage and optimize our customer relationship management (CRM) system while providing technical support and expertise. You will work closely with various teams across the organization to ensure that the system is used effectively and efficiently to drive customer engagement and retention. You will play a critical role in supporting our sales and marketing efforts and ensuring that we are delivering an exceptional customer experience.
Responsibilities:
Requirements: