CRM Integration Specialist is responsible for Customer Relationship Management (CRM) system integration. Ensures all functions of CRM system effectively work with all other applications and operating systems. Being a CRM Integration Specialist requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. The CRM Integration Specialist supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a CRM Integration Specialist typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Integration Specialist
Overview:
WEI is a service and solution technology provider that focuses on building quality relationships with clients. Our sales and engineering teams work closely with our clients to optimize their environments and work efficiently by using cutting-edge technologies and best practices. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/testing labs, proof of concept labs and commitment to quality. From solution design through implementation, our sales and technical team will remain focused on providing unwavering support throughout the project.
WEI is your strategic IT partner delivering custom, innovative business technology solutions that deliver real business outcomes.
The Integration Specialist position is vital to the overall success of WEI and its customers. You will be part of our hands-on team configuring servers, switches, appliances, network components, on-site installations in the Integration Lab and at client locations.
Responsibilities:
Requirements or Required Skills/Abilities:
· Strong time management skills and the ability to prioritize work.
· Exquisite attention to detail and accuracy
· Customer service oriented and ability to work with and resolve complex issues.
· Ability to plan and arrange activities.
· Excellent interpersonal communication skills
· Excellent written and verbal communication skills
· Ability to maintain confidential and highly sensitive information.
· Ability to work in a team environment.
· Ability to multi-task
· Ability to manage conflict.
· Capacity to work effectively under pressure.
· Analytical thinking
· Establish productive working relationships at multiple levels within the organization.
Physical Requirements:
The physical requirements of this position require the ability to walk; sit, stand, use hands; reach with hands and arms; and climb or balance. Additional physical requirements may require the ability to lift up to 50 pounds. Vision requirements include ability to adjust focus, depth perception, peripheral, distance, color and close vision. Willingness to endure on-site work in data centers for extended periods of time.
Education and/or Certifications:
Ideally, a candidate should also have a bachelor’s degree or further certification in a computer science-related field. IT certifications such as CompTIA A is preferred.
EEOC Statement:
WEI is an Equal Opportunity Employer: The Company believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability or any other characteristic protected by local, state or federal law.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Compensation package:
Schedule:
Work Location: In person