Card Room Manager manages and directs the card room daily activities. Responds to questionable activities by employees or customers and takes appropriate action to correct the situation. Being a Card Room Manager maintains integrity and security of all games, monies, and personnel. Ensures compliance with federal and state gaming regulations. Additionally, Card Room Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Card Room Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Card Room Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
We are looking for a talented and hard-working individual to join our property management team as an Assistant Property Manager. Someone ready to offer excellent customer service for both landlords and tenants within our portfolio of ~350 single-family rentals. This position offers the flexibility of working from home (remotely) for up to 50% of your work week, if desired. Commuting to Living Room’s SE 10th & Stark St office the other 50% of the time.
YOU MIGHT BE A GOOD FIT IF YOU:
Find joy in service and prefer an inclusive work environment where all folks feel comfortable to bring their whole selves.
Have a minimum of 1 year of experience in Oregon property management utilizing AppFolio or similar property management software systems.
Prefer a hybrid work environment that involves an in-office presence a minimum of 50% of the work week.
Prefer a workload whose duties lean heavily administrative.
Find peace in following systems and checklists.
Have a knack for making sure folks feel heard and taken care of.
Understand that folks need to be communicated with in different ways and are comfortable on the phone, email, text, and occasionally in person.
Possess a natural gift for proofreading and auditing.
Are comfortable commuting to Portland’s Central Eastside 2-3 days per week.
Possess a firm understanding of accounting terms and best practices.
Have a high level of follow-through both relationally and administratively.
Thrive in an entrepreneurial setting where there is consistent growth and innovation.
Are very comfortable with Apple products, DocuSign, Google Suite, and can quickly adapt to internet-based software systems.
Enjoy having weekends off and working during standard, weekday business hours on most weeks.
Have a reliable vehicle that will allow you to make post office runs and other company errands.
Have a strong handle on time management techniques that work.
Are self-motivated and collaborative.
Can’t explain it but the property management industry brings internal fulfillment.
Resonate with Living Room’s eight core values and naturally provide service through the lens of Abundance, Balance, Connection, Diversity, Excellence, Joy, Integrity, and Relevance.
RESPONSIBILITIES:
Tenant Communications:
First contact for all current Living Room Tenants via phone, email, text, and in-person when required
Provide after-hours response coverage every 4th-6th week (shared responsibility of the team)
Perform rental verifications
Documents:
Generate lease documents and addenda (renewals and new leases)
Draft and issue formal tenant communications
Upload/file all incoming mail/invoices/insurance policies
Track down insurance and verification documents for tenant and owner files
Audits & Organization
Maintain accurate and organized tenant files in all systems
Manage the move-in and renewal workflows
Ensure checklists are updated daily and accurately reflect the current status of the tracked unit
Perform regular company and file audits
General office support and organization
Accounting
Process incoming payables including utility allocations as needed
Work closely with the maintenance team on billing allocations and approvals
Printing and mailing of checks through Appfolio
Tenant ledger corrections and billing updates
Correspond with utility providers and property owners about utilities
Leasing
Work closely with the Leasing Coordinator to monitor and rent actively marketed homes
Provide team backup support for tenant move-ins and inspections (fieldwork)
Provide team backup support for applications and tenant invoicing
Miscellaneous
Post office runs and office errands 1-2x per week
Joyful participation in weekly and quarterly staff planning meetings along with an occasional team celebrations
Fully support the Property Manager and the team on company goals and staffing coverage
HOW WILL YOU SPEND YOUR TIME:
Two full, designated days in person in Living Room’s SE 10th St. office. You will have your own dedicated workspace.
Working hours: Monday - Friday 9 AM - 5:30 PM or 8:30 AM - 5 PM
60% - Administrative duties
30% - Tenant communications
5% - Staff Meetings
5% - Field work and company errands
SYSTEMS USED:
Appfolio, Tenant Tech, Basecamp, Pacific Screening, Petscreening.com, Showmojo, Jotforms, Beneficial Online Banking, Zillow, Google Drive
TEAM MEMBER BENEFITS:
Employer-sponsored Providence group health plan including vision and a voluntary dental insurance option. HSA plans are 100% covered by Living Room for the employee. Additional plans are available based on the employee’s personal and family needs.
$10,000 down payment assistance grant for employees that are first-time homebuyers after 3 years of employment.
Annual Vacation Bonus - We want you to take time off to recharge! Receive a $500 bonus in addition to PTO when you take at least one full week off each year.
Employer-paid life insurance and short-term disability.
401(k) retirement plan with 3% company contribution.
Training and Personal Development - Up to $1000 per year is provided to the employee for training/education of their choice. (Earn your property manager’s license, go to a conference, or learn to play guitar)
Paid time off - sick, personal time, 13 company-paid holidays, and paid volunteer days.
Trendy Living Room swag is provided to each team member (shirts, bags, etc.).
Stocked kitchens with snacks and regularly catered, healthy meals.
Access to company discounts at Adidas, Columbia Sportswear, Miller Paint, Contractor’s Warehouse, and Apple.
A culture with a passion for social justice and inclusion.
Working with other “A players” driven to create great results.
LIVING ROOM AS A COMPANY
Living Room Realty is a successful Portland, Oregon-based residential real estate, tenant placement, property management, and property maintenance company that helps individuals and families “make room to live.” We are proud to be a woman-owned company dedicated to breaking glass ceilings!
Living Room is the first West Coast brokerage to earn B Corp certification and is Gold Certified for Sustainability at Work by the City of Portland. Living Room has been honored with the Oregonian’s Top Workplaces Award, 100 Best Companies to Work for in Oregon, Top Green Workplaces, and Portland Business Journal’s Glass Ceiling Breaker award and their Corporate Philanthropy Award.
CORE VALUES
At Living Room Realty, we are committed to our core values, and we strive to live them every day. Take a peek! Do these line up with the values you’d like your next employer to emulate?
DIVERSITY: To promote, honor, and embrace the culture within our community.
CONNECTION: To create meaningful and powerful relationships in our community.
INTEGRITY: To honor ourselves and those around us by doing what we say and saying what we mean.
JOY: To cultivate joy through energy and gratitude.
BALANCE: To create achievement and enjoyment each day.
ABUNDANCE: To appreciate and value what we have in order to create true generosity.
EXCELLENCE: To achieve excellence through distinctive client experience and service.
RELEVANCE: To seek relevance, beauty, and meaning in all we do.
HOW TO APPLY
We have a more thorough hiring process than most small businesses. This is because we believe that the cost of a mis-hire is enormous for both an individual and a company. Our process includes a CVI assessment, an analysis of your career history, and in-depth reference checks. We respect your time and appreciate your participation in our process. We want you to find the ideal position for your skillset and strengths.
If you feel you can contribute to a dynamic, growing company, please begin by filling out our online application.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.
We will review applications as they are received and look forward to hearing from you.