Case Manager - Mental Health Services jobs in Delaware

Full-time Community Case Manager with Conexio Care

$1000 Sign on Bonus

Shifts available 12am to 8am, 8am to 4pm and 4pm to 12am.

Come join an ever-growing team while making a difference in the lives of many.

Founded in 1985 as a subsidiary of the organization then known as Church Home Foundation, Conexio’s original mission was to help older adults with lifelong histories of psychiatric hospitalization to transition into the community. Our mission expanded in 1988 to include homeless services and substance abuse treatment.

Today, Conexio Care serves as one of Delaware’s largest nonprofits, collaborating with government, community, corporate, and other philanthropic partners to maximize services for our state’s most vulnerable citizens.

v POSITION STATEMENT:

Ø The Case Manager is a bachelor’s level paraprofessional with administrative and clinical experience providing assertive outreach, services linkage, benefits assistance, referral, and housing services for homeless adults with behavioral health problems. The case manager is responsible for facilitating program admissions and discharges, for monitoring client eligibility, and for ensuring that appropriate services/service linkages are provided to each person served. S/he is responsible for case planning, utilization management, data collection, and continual assessment to ensure that persons served are receiving the right level of care to meet their needs, and that services are tracked using the approved management information system.

v RESPONSIBILITIES OF THE JOB AND ESSENTIAL ELEMENTS:

Ø Direct Duties:

• Develops relationships with all clients and encourages all clients to become involved in the community and independent as possible while providing necessary supports.

• Ensures the health, safety and well-being of all assigned clients is maintained by adhering to internal health and safety policies and PM 46 regulations. Reports any concerns to supervising Team Lead.

• Must meet visitation and treatment team compliance goals for Community Hospital Coordinated Care as directed by the Team Lead and auspice of the Division of Health and Social Services. Responsible for completion and submission of CHCC form for every admission of consumer on assigned caseload or as directed.

• Attends daily and weekly treatment team meetings as well as monthly residential house meetings if applicable.

• Responsible for proper completion of agency required forms, assessments, and documentation in a timely manner, i.e., Progress Notes, Recovery Plans, Assessments, etc.

• Ensures that there is a process in place to trigger an immediate increase in service for a person served who experiences a crisis.

• Ensures that persons waiting for services at a higher level receive interim care that addresses their most acute concerns.

• Works in conjunction with the directors of other services internally and externally to ensure that all persons served receive the services they need and achieve a seamless transition from one service level to the next in accordance with their needs.

• Manages the benefits application process and coordination with appropriate State Service Centers, ASSIST, Social Security, LogistiCare, Division of Vocational Rehabilitation, Division of Disabilities Determination, etc.

• Acts as an ombudsman to other community and State service providers, ensuring that a process for suggestions and complaints is in place and that suggestions, complaints and grievances are responded to respectfully and in a timely manner and that there is a mechanism for referrals back and forth.

• Can work independently and responds to crisis on-call when assigned on a rotating basis.

• Works to facilitate transition of clients to and from the Delaware Psychiatric Center and other acute care inpatient units, and to and from outpatient, and lower care levels as appropriate.

• Performs other duties as requested or assigned, verbally or in writing.

v MINIMUM EDUCATION AND EXPERIENCE QUALIFICATION REQUIREMENTS:

• Bachelor’s degree in psychology, counseling, human services, social work, nursing, rehabilitation or related field from an accredited college or university. Three years of clinical/administrative experience in providing supports to individuals with severe and persistent mental illness.

v REQUIRED SKILLS:

• CPR/First Aid Certification

• Crisis Prevention and Intervention Training

• Assistance with Self-Administration of Medication certification

• Training in Defensive Driving

• Training in Infection Control

• Training in Suicide Risk Management

• Training in Working with Persons with Serious Mental Illness

• Training in PM-46 and how to identify and report abuse, neglect, mistreatment, and misappropriation of property

• Training in 45 and 42 CFR, Rules and Regulations that safeguard a person’s privacy

• Training about Agency policies and procedures on both a daily and emergency basis

• Training in Fire Safety and Evacuation

• Training in Safe Food Handling

• Training about local resources in the community

NETWORK FUNCTIONS:

Ø Maintain and abides by OSHA requirements and guidelines

Ø Observes all Fire and Safety Policies and Procedures

Ø Observes all Personnel Policies and Procedures

Ø Observes all Agency’s Policies and Procedures

Ø Observes all NJDOH-DMHAS, CARF and NJSAMS Regulations.

Ø Observes all HIPAA Policies and Procedures and maintains confidentiality

Ø Completes and returns all paperwork distributed by the Human Resource Department

Ø Attends all required and scheduled trainings and meetings

Ø Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties

Ø Documents time worked accurately

v EQUIPMENT/MACHINES:

Ø EQUIPMENT OPERATIONS:

§ Telephone, cellular telephone, copier, fax, computer, calculator

Ø COMPUTER SOFTWARE APPLICATIONS:

• Computer literacy in MS Office products; Word, Excel, Outlook, Power Point.

• Agency Electronic Medical Record and other software programs

v PHYSICAL DEMANDS:

Ø Individual must be able to meet physical requirements of the job:

• Sitting at a meeting table or desk - Reaching - Lifting - Bending - Standing - Stooping - Twisting - Climbing steps - Driving a vehicle

v ACCIDENT, HEALTH HAZARD AND SECURITY KNOWLEDGE:

Ø Blood borne Pathogens, Right- To- Know, HIPAA, Security Acts, Fire & Safety

v WORKING CONDITIONS:

Ø Office environment.

Ø Multiple levels of stairs.

v ADHERE TO AND FOLLOW:

§ The By-Laws of the Corporation and as set forth in the Articles of Incorporation

The statements on these pages reflect the general duties considered necessary to describe the principal functions of the job as identified. These statements shall not be considered as the detailed description of all the work requirements that may be inherent in the position. We rely on good judgement, common sense and Teamwork.

From time-to-time you may be requested to perform other duties essential in the effective management of this facility. Although these duties may not be identified in this written job description, you will be required to perform such tasks, providing the proper training of such duties has been given to you. A well-trained and cross-trained staff is essential in this organization. Your job knowledge in all areas of your field will benefit both you and this organization.

The more you know and the more areas you can work in this office will add value to you, as a person, as well as value and continued success of Conexio Care.

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.

Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.