Client Services Director - Home Care jobs in Texas
Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Recently Added Client Services Director - Home Care jobs
Client Care Supervisor (FT)
- Caprock Home Health Services
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Lubbock, TX
FULL_TIME
-
Client Care SupervisorGeneral Summary:
- Responsible for performing initial assessment and development of individualized service plan for PAS clients.
- Responsible for establishing frequency of client supervisory visits based on the individualized need of the client and to assure appropriate performance of the attendant. Under no circumstances may a Supervisory visit be performed less than once annually per client no more than 90 days before the end of the annual period and no less than 30 days before the end of the annual period.
- Responsible for performing supervisory visits as frequently as necessary* to assure service delivery, address EVV discrepancies, verify attendance and proper clocking in of attendants for service delivery, address the needs of the client, & ensure adequate training and performance of the attendant.
- Responsible for recruitment, orientation, and training of PAS Attendants.
- Responsible for ensuring an attendant is hired to meet the requirements of assigned clients.
- Responsible for training attendants regarding rules, regulations, and policies,
- Responsible for training attendants how to use the EVV system to log in and out.
- Responsible for teaching safety, procedure, tools, and preferences for each assigned task
- Responsible for telephone orientation of qualified special backup attendants as appropriate
- Responsible for coverage of PAS hours and coverage of service interruptions.
- Monitors EVV information and works with EVV staff to respond to incidents where time is not logged, or auto link fails to occur
- Inspects and identifies issues with EVV devices and utilization of devices.
- Completes appropriate forms and follows up to assure replacement of faulty devices and to assure attendants us appropriate compliance processes until the EVV device is replaced.
- Recruits, hires, places, and orients attendants
- Provides services directly when lack of an attendant will result in failure to provide personal care services necessary to protect the health and safety of the client.
- Maintains communication with all members of the client care team, including all
- members of the PAS staff and skilled clinicians when appropriate.
- Responsible to contact clients routinely via telephone or personal visit to assess and document:
- Client service plan is adequate.
- Client continues to need services.
- Client needs service plan change.
- Attendant continues to be competent in providing authorized tasks.
- Attendant is delivering authorized tasks.
- Responsible for observation, reporting and documentation of client’s status.
- Responsible for maintaining current, accurate and thorough documentation to support services, compliance, billing, and payroll functions, as well as information for agency reports.
- Responsible for monitoring and direct operation and effectiveness of infection control and OSHA standards.
- Maintain knowledge of PAS licensure and program regulations.
- Cooperates with all staff members in carrying out the overall objective of the agency.
- Performs other duties assigned by Supervisor.
Job Skills and Abilities:- Must possess the ability to perform and demonstrate personal care tasks with proper technique, body mechanics, and infection control measures.
- Must be able to assess the competency of attendants in the performance of personal care tasks. Must possess strong organizational skills.
- Strong written and oral communication skills required.
- Requires the ability to learn, comprehend and retain licensure and program specific rules and regulations as they pertain to PAS services.
- Ability to use and learn computer software programs including Vesta Microsoft Word, Outlook, and Excel.
- Must learn and use current client management system software. Requires a valid Texas driver’s license.
Qualifications:- Per program guidelines: (TAC rule: Title 26, Part 1 Chapter 558, Subchapter D, Section G, Part 2.)
General:- Good verbal and written communications skills in English. Good driving record.
- Clear Criminal Background Record.
- Ability to communicate in Spanish a plus.
Physical:- Must be able to physically perform personal care tasks in and about the homes of clients.
- Must be able to communicate verbally, use a keyboard, sit for extended periods of time.
- Must be able to get in and out of a car, and to drive a car to and from clients homes, enter various homes, navigate stairs and various dwellings.
- Must be able to turn and position clients weighing up to two hundred pounds alone, and heavier with the use of a Hoyer lift or assistant.
- Must be able to lift and carry up to thirty pounds.
Education, Training, and Professional Credentials:- A licensed nurse or an individual with a high school diploma or GED and two years of full-time study at an accredited college or university.
- An individual with a high school diploma or general equivalence diploma (GED) may substitute one year of full-time employment in a supervisory capacity in a health care facility, agency, or community-based agency for each required year of college.
Experience:- Assists Administrator to recruit, train, and evaluate LHH & PAS staff to assure appropriate qualifications, values, and competency.
- Identifies training needs and deficiencies and coordinates program in-services with Administrator and Corporate management for LHH & PAS staff as per program guidelines.
- 7 Days Ago
Client Care Coordinator (On-Call)
- River City Home Care
-
Corpus Christi, TX
FULL_TIME
- River City Home Care is a leading provider of in-home care services in Corpus Christi, Texas. We are dedicated to helping our clients maintain their independence and dignity in the comfort of their ow...
- 22 Days Ago
Client Care Specialist (Caregiver)
- Elite Medical Home Care
-
Livingston, TX
PART_TIME
- ESSENTIAL TASKS: 1) Assist the Client with the following Personal Care Routines: a) Mouth care, denture care b) Grooming (shampoo, dry and comb hair, shave, ordinary care of nails) c) Bathing (bed bat...
- 1 Month Ago
In Home Caregiver for Client with Specific Care Needs
- ComForCare Home Care - Dallas NW
-
Dallas, TX
FULL_TIME
- Looking for caregivers to join our home care familyDescription:We are looking for a special person to help clients with specific care needs. Able to lift 50 lbs is a must. Men are encouraged to apply....
- 7 Days Ago
In Home Caregiver for Client with Specific Care Needs
- ComForCare Home Care - Dallas NW
-
Dallas, TX
FULL_TIME
- Looking for caregivers to join our home care familyDescription:We are looking for a special person to help clients with specific care needs. Able to lift 50 lbs is a must. Men are encouraged to apply....
- 2 Months Ago
Client Care Coordinator
- Angels of Care Pediatric Home Health
-
Houston, TX
FULL_TIME
- Angels of Care is looking for professional, energetic personalities with a passion for serving others to complete our client care team as a Client Care Coordinator (CCC).As the voice of Angels of Care...
- 1 Month Ago
Client Services Director - Home Care jobs at Popular Companies
About Texas
Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast.
Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Client Services Director - Home Care jobs
$70,887 to $87,333
Most Popular Cities in Texas for Client Services Director - Home Care Jobs
What does a Client Services Director - Home Care do?
Client Services Director - Home Care in Fremont, NE
Initiate and manage medication administration and/or nursing delegated specialized services to clients.
November 02, 2019
Review, create and keep updated the medication administration and specialized services records for clients receiving those services.
October 10, 2019
Attend reoccurring administrative meetings.
August 22, 2019