Client Services Director - Home Care jobs in the United States

Client Services Director - Home Care directs staff providing non-clinical services to clients. Establishes and maintains policies and procedures for client services like intake, coordination of care, discharge and billing. Being a Client Services Director - Home Care ensures service quality goals are met. Requires a bachelor's degree. Additionally, Client Services Director - Home Care typically reports to top management. The Client Services Director - Home Care typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Client Services Director - Home Care typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Client Services Manager, Home Care
  • LightSpring Home Care
  • Philadelphia, PA FULL_TIME
  • Duties/Responsibilities:

    LightSpring Home Care is seeking a Client Services Manager who will be part of the marketing team for the Greater Philadelphia area. We are a high growth company and this opportunity includes commission/bonus pay of potentially 100% of base pay and will focus on increasing the number of new intakes for the PA Waiver programs especially the CommunityHealthChoices program. Key responsibilities will include the following:

    • Plan and execute marketing and outreach activities including the cultivation of key referral sources such as healthcare facilities, physicians, eldercare facilities, residential facilities, Medicare agencies, service coordination organizations, social service organizations, and nursing homes in order to explore and identify homecare needs and opportunities.
    • Build and maintain a list of prospects, clients, and referral sources for contact/and or mailings.
    • Describe, explain, and promote agency services to key communities, facility managers, discharge planners, and leaders/influencers in the long term care community in Philadelphia and surrounding locations.
    • Meet sales and revenue targets and track/report progress on a monthly, quarterly and annual basis.
    • Conduct client intakes and ensure support for case management and operations processes from ‘lead’ status through start of care.

    Reports To:

    HR Manager

    Required Skills/Abilities:

    • Deep knowledge of and experience with the Pennsylvania Medicaid Waiver programs including CommunityHealthChoices
    • Strong familiarity with PA Waiver MCOs–Keystone First CHC, PA Health & Wellness CHC, and UMPC CHC
    • Strong community level grass roots connections and experience with local social service organizations
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and negotiation skills.
    • Excellent organizational skills and attention to detail.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Strong quantitative, analytical, and problem-solving skills.
    • Ability to adapt to the needs of the organization and employees.
    • Strong database management skills.
    • Proficient with Microsoft Office Suite, Google Suite, or related software.

    Education and Experience:

    • High School completion, college degree preferred.
    • Minimum of 2 years experience in the home care/Long-term care sector
    • Record of achievement in sales, marketing and business development.

    Job Type: Full-time

    Pay: $50,000.00 - $55,000.00 per year

    Benefits:

    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Monday to Friday

    Ability to Relocate:

    • Philadelphia, PA: Relocate before starting work (Required)

    Work Location: In person

  • 6 Days Ago

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Director Home Care Services
  • Happy Quest Home Care
  • Fox Island, WA FULL_TIME
  • Director of Home Care ServicesLocation: Tacoma, WAPosition Type: Full-TimeStart Date: November 1stCompany Overview:Happy Quest Home Care is a reputable and expanding home care agency committed to prov...
  • 4 Days Ago

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Director of Home Care Services
  • ActivAge Home Care
  • Port Charlotte, FL FULL_TIME
  • About us ActivAge Home Care is on a Mission to Help 10 Million Seniors Live their Best Life! Administrator / Director – Home Care Interested in refining your leadership skills? Do you enjoy helping ot...
  • 1 Month Ago

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Client Care Coordinator - Non Medical Home Care Provider
  • PRIVATE CLIENT
  • Scottsdale, AZ FULL_TIME
  • Job descriptionWe are seeking a compassionate, dedicated, and experienced Non-Medical Home Care Coordinator to join our team. As a Care Coordinator, you will provide essential support and assistance t...
  • 13 Days Ago

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Personal Home Care Client Relationship Specialist
  • Gaddiel Home Care Services, Inc.
  • Henry, GA FULL_TIME
  • Gaddiel Home Care Services, Inc. - Company : Gaddiel Home Care Services Inc Location : Primarily (Remote) Travel is required Zones : Henry, Fayette, Clayton, and Cherokee Counties Company : Gaddiel Ho...
  • Just Posted

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Personal Home Care Client Relationship Specialist
  • Gaddiel Home Care Services, Inc.
  • Walton, GA FULL_TIME
  • Gaddiel Home Care Services, Inc. - Company : Gaddiel Home Care Services Inc Location : Primarily (Remote) Travel is required Zones : Forsyth, Walton, Rockdale, and Newton Counties About Us : Gaddiel H...
  • 2 Days Ago

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Attendant Outside Services
  • ClubCorp
  • Leesburg, VA
  • Attendant Outside Services in Leesburg, VA at River Creek Club **Location:** **Job Description** **Outside Services Assi...
  • 3/28/2024 12:00:00 AM

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Director, Private Wealth Client Services
  • Cresset
  • Reston, VA
  • About Cresset Private equity entrepreneurs Eric Becker and Avy Stein founded Cresset Capital Management with a vision to...
  • 3/28/2024 12:00:00 AM

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NISSAN Service Advisor
  • Passport Auto Group
  • Suitland-Silver Hill, MD
  • NISSAN Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive gr...
  • 3/27/2024 12:00:00 AM

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Sales Director
  • Harmony Senior Services
  • Lorton, VA
  • The Sales and Marketing Director will oversee the internal and external marketing efforts of the community in order to m...
  • 3/27/2024 12:00:00 AM

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Executive Vice President (Residential)
  • JK Moving Services
  • Sterling, VA
  • Overview This executive leadership role is accountable for all aspects of business unit growth, profit and performance. ...
  • 3/27/2024 12:00:00 AM

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BMW Service Advisor
  • Passport Auto Group
  • Suitland-Silver Hill, MD
  • BMW Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive group...
  • 3/26/2024 12:00:00 AM

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Senior Account Operations Manager
  • Williams Lea
  • Washington, DC
  • Williams Lea is hiring for a Account Manager, Sr. for our Washington, DC office to work Monday to Friday 8:00 am to 5:00...
  • 3/24/2024 12:00:00 AM

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Sr. Business Analyst must have TS/SCI
  • RTI Consulting, LLC
  • Springfield, VA
  • RTI Consulting, LLC is an SDVOSB. This position requires an active TS/SCI clearance. The position is currently funded an...
  • 3/24/2024 12:00:00 AM

Income Estimation for Client Services Director - Home Care jobs
$72,408 to $89,207