Essential Duties and Responsibilities:

• Responsible for selling and cross-selling Credit Union services to current and potential Credit Union services are to be promoted using the "member benefit-based approach".
• Fully complies with the requirements of all Credit Union policies, including but not limited to the Bank Secrecy Act, the Patriot Act, and OFAC Policies.
• Maintains comprehensive understanding of SRP products & services.
• Understand the member needs, provide value added solutions, drive new member relationships.
• Partner effectively with all areas of the organization to reach strategic.
• Identify and build relationships with key stakeholders, including community leaders, organizations, and representatives.
• Serve as a visible brand ambassador, actively engaging in meaningful community activity and networking events to expand potential membership base and continually raise market awareness for SRP.
• Participates in/coordinates SRP’s involvement in business expos, trade shows, and community events.
• Assists with the development, implementation, and execution programs of high-impact, high- visibility community involvement.
• Works in conjunction with the Community Impact Coordinator to maintain branded inventory and coordinate with Marketing on ordering. Ensures events are adequately.
• Cross-trains with and performs as a backup and support for Community Impact Coordinator in Kadince and event planning.
• Cross-trains with Community Development Representative(s) to assist with the development, implementation, coordination, and facilitation of financial literacy programs/seminars to be offered to members, schools, area employers, and the community.
• Plan and coordinate member seminars hosted by Community Development. Work with other departments as required to coordinate and/or facilitate workshops for members and potential members.
• High School Affinity Debit Card Program- Perform as an additional primary contact for school and system administrators. Provide program updates, deliver supplies, and make periodic visits to all participating schools.  Assist in the onboarding of new programs.    
• May be assigned other tasks by the appropriate line.

Other Skills:

Employees should possess the following skills/abilities:

• Strong organizational skills, coupled with the ability to handle multiple priorities, set schedules, and adhere to project deadlines, are essential for success in a fast-paced, deadline-oriented environment.
• Ability to work effectively and productively both independently and as part of a team, exhibiting a high degree of attention to detail, exceptional organizational and prioritization skills, and the capacity to work cohesively towards shared goals in a team environment.
• Works well within a team environment and collaborates closely with internal partners to deliver member solutions.
• Excellent interpersonal skills with the ability to build rapport and trust with diverse communities.
• Outstanding written and verbal communication skills to include public speaking ability.
• Handle difficult members, situations, and employee interactions professionally and tactfully.
• Work schedule flexibility. Requires some early mornings, late evenings, and weekends. Requires local and out-of-town travel for meetings/programs/education. Reliable transportation is
• The employee must maintain good personal finances to set a good example for SRP. The employee may be subject to initial and periodic credit profile reviews.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office software, including Windows, Word, Excel, Outlook Email /Calendar, PowerPoint, and Internet Explorer. Experience with multiple presentation software platforms is preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Regularly required to stand; use hands or fingers, touch or feel and reach with hands and arms. Frequently required to walk, stand, stoop, kneel, crouch, or crawl. Occasionally required to sit, climb, and balance. Frequently required to lift and/or move up to ten pounds and occasionally lift/or move up to forty pounds. Regularly required to listen and interpret information received through spoken words and sentences in person and by the phone and accessed via the computer. Regularly required to communicate information and ideas so others will understand both in person, on the phone, and via the computer. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.