Community Engagement and Outreach Specialist jobs in Albany, NY

Description

Are you passionate about helping families access quality education for their young children Do you like having a variety of job tasks which allows you to organize and be detail-oriented while also being social and interactive?

Join an organization which has been providing quality education services through the Head Start program for over 55 years. The Program Support Outreach Specialist works with management and staff, as well as outside agencies, to provide outreach and coordinate the integration of service components within the Early Childhood Education department. 

Responsibilities include:

· Greets customers and visitors, mainly through incoming phone calls, by answering general questions or directing them to the appropriate ACAP program, and help facilitate the enrollment of customers into ECE programs

· Perform a variety of program administration tasks such as copying, faxing, processing mail, data entry, meeting preparation, and updating/maintaining databases

· Represent ACAP at events, promoting our program and services, distribute our outreach materials, and assist with the coordination and planning of various outreach events

· Research, provide outreach to, and maintain effective working relationships with ACAP partners and local service providers helping facilitate services for families

QUALIFICATIONS

Associate’s degree in Human Services, Social Work, Early Childhood Education, Public Administration, Business Administration or a related field with at least two (2) year of experience a related field. A High School diploma and four (4) years of experience may be used in place of an associate’s degree. Experience in a human services or community-based organization is preferred. Strong interpersonal skills. Solid PC skills including database entry, word processing, and spreadsheet skills are required. Bilingual or multilingual abilities a plus. A valid driver’s license with a means for transportation may be required.

ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP

Albany Community Action Partnership (ACAP), the Community Action Agency (CAA) for Albany County, has been a source of direct support for families living in poverty for over 50 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Each year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility.

BENEFITS 

Health, Dental & Vision Insurance; Sick, Vacation, and Personal Leave; 403(b) with employer contribution; twelve (12) paid holidays; Tuition Assistance; Employee Assistance Program (EAP); and Opportunity for Advancement!