POSITION TITLE: Home Care Coordinator
GENERAL DESCRIPTION: Responsible to the In-Home Services Director. This position has responsibility for maintaining program records, for office organization, and following established methods, procedures and polices involving independent judgment in carrying out tasks. Responsible for recruiting, training, and supervising Home Care Aides to serve clients in need of level one and/or level two home care services.
SPECIFIC DUTIES:
- Responsible for supervising Home Care Aides in the client’s homes.
- Responsible for scheduling and tracking hours and other required standards for the Home Care Aides.
- Responsible for assisting Director with monthly Home Care reports.
- Responsible for coordination and completion of assessments and reassessments of Home Care clients and other clients for needed intervention as assigned.
- Responsible for communicating with clients and family members when changes to Home Care Aides schedules are necessary.
- Responsible for preparing all holiday notices for the Home Care clients.
- Responsible for program data entry in ServTracker as assigned.
- Provides Information and Referral services as assigned.
- Perform other duties assigned by the In-Home and Community Based Services Director.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree required, Master’s degree in human services field preferred. Licensed Social Worker preferred.
- At least 3 years of supervisory or program management experience.
- Strong organizational, communication, and customer service skills.
- Computer knowledge and skill, including use of Word, Excel, Publisher and Adobe.
- Communicates effectively and appropriately both verbally and in writing.
- Demonstrated sound interpersonal skills.
- A positive attitude, problem solving, and excellent customer service skills are required.