Consumer Loan Processor jobs in Richmond, VA

NVR has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, we’re committed to quality and to our customers and we take pride in the nearly 500,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We don’t just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVR’s multi-billion dollar business operations.

As a Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.

This position is based on-site in our NVR mortgage offices.

Primary Responsibilities

• Maintain frequent communication while providing exceptional customer service to homebuyers, NVR Mortgage branch personnel, and the Homebuilding divisions throughout the entire loan process
• Manage multiple loan files
• Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
• Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
• Follow up on submitted loans and/or pended loans
• Coordinate closing paperwork and tasks, as required
• Remain knowledgeable in all NVRM loan programs and guidelines as well as company approved Broker options

Qualifications

• Excellent customer service skills
• Strong organization skills, attention to detail, and ability to multi-task
• Strong oral and written communication skills
• Experience processing loans, preferred
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred
• Minimal travel required

Life at NVR

At NVR, your desire to excel is matched by our commitment to your success and we’ll give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so you’ll find mentors who can share their knowledge, provide career guidance and encourage your success.

NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.

• Competitive Compensation
• Home Purchase Discount
• Mortgage and Settlement Services Discounts
• Comprehensive Health, Life and Disability Insurance
• 401(k) (Full-time employees are eligible to contribute immediately)
• Employee Stock Ownership Program
• Vacation and Holidays

In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you.

We are an Equal Opportunity Employer.
Drug Testing and Credit Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.