Consumer Loan Servicing Clerk jobs in Albany, NY

People Helping People, that is what Sunmark Credit Union is all about!

Why join the Sunmark Squad? Sunmark is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our “Good Vibes” culture. As a team member, you will find satisfaction in your career by assisting with our members finances, volunteering through our foundation team, and career growth opportunities.

Our Loan Servicing team is hiring, working onsite at our Latham office, 1187 Troy Schenectady Road.

Hours: Monday-Friday, 8-4:30pm

Starting pay, $21/hr based on experience.

This position assists members and staff with questions regarding loan payments, processes payments, loan advances and Skip a Pay offers. Balances daily transactions and disburses checks when necessary. Processes GAP Claims. Assist in reviewing and processing requests for our third-party portfolios to ensure members needs and concerns are addressed. Transfer loans to new membership accounts per member requests. Maintains and updates loan files; Reviews and processes rate adjustments when necessary. Maintains contact with outside vendors during processing stage as needed. Verifies vendor billings. Processes, maintains and updates the electronic lien filing system (FDI) and the filing of UCC1’s to ensure we have the proper collateral for our loan portfolio including processing Lien Releases and Titles in suspense.

Provides Home Equity payoff letters, including the typing of necessary paperwork, processing Discharge of Mortgages and tracking the receipt of recorded mortgages. Assists as need to respond to Consumer Credit Disputes within E-Oscar. Assists as needed to provide staff with permissions for Loans PQ, Xpress Accounts, Xpress Collect, Midwest, and AFG. Is also responsible for user resets and deletion of employees when they leave the credit union. Scans miscellaneous documentation to Imaging System.

The ideal candidate will have a minimum of High School Diploma/GED or higher and prior banking experience. Must be well organized, strong attention to detail, acclimate well with technology and be a strong communicator.

Sunmark Credit Union is an equal opportunity employer and considers all applicants for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.