Consumer Loan Servicing Supervisor jobs in Greenville, SC
Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Servicing Supervisor jobs
Manager - Loan Servicing (On-site)
- LE2203 NewRez LLC - Servicing
-
Greenville, SC
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Manager - Loan Servicing is responsible for managing support operation functions within loan servicing. Responsible for overseeing the Loan Servicing team, being the single point of contact for identified clients. Direct Reports: Supervisor - Loan Servicing Team Supervisor – Inquiry Team Supervisor – Universal Team Principal Duties: Manage and supervise team of loan servicing, universal and loan inquiry team members. Monitor tasks and assignments on a daily basis and be accountable for compliance with deadlines and service level agreements. Oversee Loan Servicing inboxes and worklists, ensuring team is meeting set KPIs. Establish goals and expectations for Loan Servicing employees. Be the point of contact for identified clients and quickly respond to any requests for resolving their issues/concerns. Communicate and coordinate efforts with appropriate departments and follow through to resolution. Coordinate training for new hires. Serve as a central contact for loan servicing and help with questions within the team or from other departments. Maintain expert knowledge of all Loan Servicing processes & practices, and assist with updating written procedures Monitor work volumes, reporting on results as well as forecasting for future needs Set goals, conduct annual reviews, address training and disciplinary issues, and approve timecards and time off requests with direct reports. Performs related duties as assigned by management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience High school diploma or equivalent, required. Bachelor’s degree, preferred. 6-8 years’ finance, loan servicing, compliance, billing statement or related experience. Compliance experience required. Previous supervisory experience. Experience leading individuals. Knowledge, Skills, and Abilities Positive and helpful attitude and be able to behave as a role model when supervising and coaching team members. General management skills required, including strong organizational, communication and leadership skills (preferably in a production environment). Strong written communication skills and knowledge of the English language. Acute attention to detail, research, and problem-solving skills. Advanced understanding of Mortgage and Regulations. Excellent PC skills including knowledge of MS Word and MS Excel. Familiarity with mortgage/loan Servicing Systems. Excellent work ethic and strong sense of accountability. Short learning curve related to assimilation of new skills and tasks. Ability to multi-task as well as quickly adapt to changing work assignments. Strong analytical and problem-solving skills. Well-organized and detail oriented. Understanding of loan servicing systems. Self-motivated professional with ability to prioritize and delegate assignments. Ability to interact professionally with others. While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. #LI-KO1 Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection Shellpoint Mortgage Servicing has grown to become one of America’s largest third-party mortgage servicing company. What is mortgage servicing? Businesses that own mortgage loans (such as banks and real estate investment firms) contract with us to manage (or “service”) their loan portfolios, including collecting homeowners’ mortgage payments, paying homeowners’ tax and insurance bills, and helping homeowners in default to get current once again. Our mission at Shellpoint Mortgage Servicing is to deliver best-in-class portfolio performance for our clients by providing all homeowners with exceptional customer service. We recognize that our people are our greatest asset, which is why we offer the training, modern technology, and tools for you to be successful. There could not be a more exciting time than right now to join our growing team, where you can be part of the success.
- Just Posted
Performing Loan Consultant I
- LE2203 NewRez LLC - Servicing
-
Greenville, SC
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
- 9 Days Ago
Mortgage Loan Servicing Specialist I
- UNITED COMMUNITY BANK
-
Greenville, SC
FULL_TIME
- Job Title: Mortgage Loan Servicing Specialist IReports To: Mortgage & Consumer Loan ManagerDirect Reports: N/ASalary Grade: 6 SUMMARYPerforms complex and/or non-routine administrative tasks, exercisin...
- Just Posted
Consumer Loan Specialist
- CURO Financial Technologies Corp
-
Greenville, SC
FULL_TIME
- Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
- 9 Days Ago
Consumer Loan Specialist
- 1st Heritage Credit
-
Greenville, SC
FULL_TIME
- Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
- 10 Days Ago
Data Mapping Validation Analyst (On-site)
- LE2203 NewRez LLC - Servicing
-
Greenville, SC
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such ...
- 17 Days Ago
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0 Consumer Loan Servicing Supervisor jobs found in Greenville, SC area
Government Guarantee SBA Portfolio Manager
- Svi Recruiting Group
-
Greenville, SC
- Government Guarantee / SBA Loan Portfolio ManagerRole SummaryThis position will handle all aspects of portfolio manageme...
- 4/24/2024 12:00:00 AM
CNA Trainee
- PACS
-
Greenville, SC
- Dream of becoming a CNA? Greenville Post Acute has partnered with Impact CNA School to offer tuition-paid CNA classes. T...
- 4/24/2024 12:00:00 AM
Sales Consultant
- DRB Group
-
Greenville, SC
- JOB PURPOSE: Responsible for the sale of single-family homes in designated communities. Coordinate all aspects of the ho...
- 4/23/2024 12:00:00 AM
Director of Financial Aid - Hybrid remote
- Cmg
-
Anderson, SC
- Director of Financial Aid - Hybrid remote Job ID: 83010Job Type: Full TimeCategory: FinanceEducations: Posted: 2024-04-1...
- 4/23/2024 12:00:00 AM
Operations | Sales | Career Changers & Entry Level | Greenville
- Mortgage Career Exchange
-
Greenville, SC
- Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
- 4/22/2024 12:00:00 AM
Document Verification Specialist I
- Newrez LLC
-
Greenville, SC
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What ...
- 4/22/2024 12:00:00 AM
League Record Servicer
- Bowlero Corp
-
Greenville, SC
- Overview: Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isnt any or...
- 4/21/2024 12:00:00 AM
Operations | Sales | Career Changers & Entry Level | Greenville
- Mortgage Career Exchange
-
Greenville, SC
- Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
- 4/20/2024 12:00:00 AM
About Greenville, South Carolina
Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast.
Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$54,587 to $78,478
Greenville, South Carolina area prices
were up 1.5% from a year ago
were up 1.5% from a year ago
What does a Consumer Loan Servicing Supervisor do?
Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020