Contact Center Representative - Outbound jobs in Albany, NY
Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Representative - Outbound jobs
- First New York Federal Credit Union
-
Albany, NY
FULL_TIME
-
Description
First New York Federal Credit Union is seeking a Member Service Specialist- Contact Center (MSS) position in our Contact Center located in Colonie, NY.
Previous financial branch experience in a credit union or bank is preferred. The MSS provides credit union services to members via telephone, internet, and mail.
This is a full-time position for an individual with outstanding customer service, writing and communication skills.
Requirements
- Account servicing.
- Referring consumer and real estate loans to the Loan Sales team.
- Cross-selling products/services to benefit the member’s needs.
- Promoting e-banking and meeting Contact Center goals.
Job Type: Full-time
Salary: $18.25/ hour- $19.25/ hour
Work location: In person
Schedule:
Monday 8:30am- 6pm
Tuesday 8:30am- 6pm
Wednesday 8:30am- 6pm
Thursday 8:30am- 5pm
Friday OFF
Saturday 8:45am- 1:00pm
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- 19 Days Ago
- Capital District Transportation Authority
-
Albany, NY
FULL_TIME
- CDTA is now accepting applications for a CSR-Call Center Representative. The CSR reports to the Call Center Manager and is responsible for answering all incoming phone calls that come through to the C...
- Just Posted
- Tryfacta
-
Menands, NY
FULL_TIME
- Job Title: Call center representative (Receptionists Secretaries) Location: Albany, NY 12204 Duration: 24 months Shift : Monday-Friday (9:00 am-5:00 pm) Job Description: Duties: Provide initial person...
- 2 Days Ago
- Innovation At Work Inc
-
Albany, NY
FULL_TIME
- DescriptionPOSITION OVERVIEW• The Candidate shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number.• The Candidate shall respond t...
- 5 Days Ago
- AAA HUDSON VALLEY
-
Albany, NY
FULL_TIME
- AAA Hudson Valley provides towing, recovery, and battery service to members needing emergency roadside assistance. We provide our services in Albany, Rensselaer, Columbia, and Greene Counties of upsta...
- 29 Days Ago
- Staff Today Inc
-
Albany, NY
FULL_TIME
- Health Advocates Network is currently seeking a Call center Representative to work at a facility in Albany, New York. These are registry positions with our company. Pay Rate : $20 / hour Shift details...
- 8 Days Ago
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0 Contact Center Representative - Outbound jobs found in Albany, NY area
- New York State Civil Service
-
Albany, NY
- NY HELP Yes Agency State Comptroller, Office of the Title Call Center Representative, (NYSHELPS) Item #153917 Occupation...
- 5/7/2024 12:00:00 AM
- eTeam
-
Cohoes, NY
- Job Title: Client Support & Services - Operations - Analyst Job Location: Cohoes NY 12047 Job Duration: 1 year Job Descr...
- 5/6/2024 12:00:00 AM
- Conduent Business Services
-
Albany, NY
- **Customer Experience Associate II** **Location(s):** Albany, NY, US **Categories:** Call Center **Req ID:** 2021-41681 ...
- 5/6/2024 12:00:00 AM
- Albany International Airport
-
Albany, NY
- POSITION: Parking Services Attendant This position follows all provisions of the SMART/UTU collective bargaining agreeme...
- 5/5/2024 12:00:00 AM
- State of New York
-
Albany, NY
- Please note: State agencies that contact job applicants do not usually request personal or financial information via tex...
- 5/4/2024 12:00:00 AM
- Staff Today Inc. (STI)
-
Albany, NY
- Health Advocates Network is currently seeking a Call center Representative to work at a facility in Albany, New York. Th...
- 5/4/2024 12:00:00 AM
- HealthHelp, Inc.
-
East Greenbush, NY
- **Customer Service Representative - Remote** * 99 Troy Rd, East Greenbush, NY 12061, USA * Employees can work remotely *...
- 5/3/2024 12:00:00 AM
- Subaru of Troy
-
Troy, NY
- Job Description Job Description Service Advisor Wanted at Subaru of Troy, NY! Are you a dynamic and customer-centric ind...
- 5/3/2024 12:00:00 AM
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