Contact Center Representative - Outbound jobs in Greenville, SC

Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Contact Center Associate
  • YMCA of Greenville
  • Greenville, SC PART_TIME
  • Overview

    The YMCA of Greenville is a dynamic and rapidly growing association that seeks to strengthen the community through youth development, healthy living and social responsibility.

     

    The Contact Center Associate I is responsible for delivering excellent service to all members, guests, and program participants across all branches of the Association; responding to inquiries regarding all Associational events, activities, programs and questions; meeting the member and guest needs; and promoting memberships and programs.

     

    Not only will you be part of amazing mission driven work, but we also offer the following benefits for our Part-time Staff:

    • Free individual Y membership, with 75% discount on upgraded memberships.
    • 50% Discount on Programs, including Childcare, sports, and aquatics.
    • 20% Discount on Personal Training.
    • 12% Retirement Contribution once fully vested.
    • 403b Retirement Savings Plan.

    We are welcoming: we are open to all. We are a place where you can belong and become. 

    We are genuine: we value you and embrace your individuality. 

    We are hopeful: we believe in you and your potential to become a catalyst in the world. 

    We are nurturing: we support you in your journey to develop your full potential. 

    We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

     

    Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. 

    Responsibilities

    • Provides excellent service to members, guests, and program participants in the Association via the phone, contributing to member retention.
    • Must have Associational –wide knowledge of all Branch operations to answer questions of the members and/or guests.
    • Answer all questions responsive to the needs of prospective members; sell memberships and programs; provide information of facility and programs to inquiring members.
    • Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues.
    • Maintain positive relations at all times with members, participants, and co-workers.
    • Applies all YMCA policies dealing with member services.
    • Registers and receipts monies for memberships and program participants.
    • Utilizes Y computers with skill and proficiency.
    • Develops ability to work without constant direct supervision and remain at assigned post for extended periods of time.
    • Maintains a positive attitude and contributes toward a quality work environment.
    • Adhere to policies related to boundaries with consumers
    • Attend/complete required abuse risk management training
    • Adhere to procedures related to managing high-risk activities and supervising consumers
    • Follow mandated reporting requirements
    • Adhere to job specific abuse risk management responsibilities

    Qualifications

    • High school diploma or equivalent.
    • Minimum two years of experience in customer service environment.
    • Strong service orientation evident in enthusiastic, cooperative, and supportive disposition.
    • Exceptional verbal communication skills, specifically proper phone etiquette.
    • Excellent listening skills and attention to detail.
    • Prompt problem analysis and problem solving skills.
    • Demonstration of good judgment.

    The Contact Center is open 8am-7pm and assigned shift may depend on candidate’s availability. Position is for Monday through Friday, 4-5 hours per day for a total of 20-25 hours per week. Must be able & available to work during contact center hours

  • 19 Days Ago

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Contact Center Manager
  • LifeMD
  • Greenville, SC FULL_TIME
  • About usLifeMD is a leading provider of virtual primary care committed to enhancing access to quality and affordable virtual and in-home healthcare. Catering to a wide range of health needs, LifeMD co...
  • Just Posted

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Contact Center Associate
  • Eye Health America LLC
  • Clemson, SC FULL_TIME
  • DescriptionNo Experience Needed!Bilingual Preferred: English/SpanishClemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in...
  • 1 Month Ago

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Call Center Sales Business Outbound Rep
  • Spectrum
  • Simpsonville, SC FULL_TIME
  • Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $31.23/hour or $64,960 annually. Our Top performers earn upwards of $81,000,...
  • 4 Days Ago

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Sales Representative - Hourly plus Commission - Inbound/Outbound
  • Weed Man - Greenville
  • Greer, SC PART_TIME
  • Job descriptionJob descriptionSales Representative ( In House) - Greer South CarolinaSales Representative - $15.00 an hour plus 5% commission.We are seeking a team of high-energy, driven individuals. ...
  • 4 Days Ago

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Member Service Center Representative
  • Spero Financial
  • Greenville, SC FULL_TIME
  • Role: To provide information and exemplary member service concerning the Credit Union's products and services to members via the telephone. Assists members with their telephone requests; explains serv...
  • 1 Day Ago

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0 Contact Center Representative - Outbound jobs found in Greenville, SC area

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Customer Service Representatives
  • Percepta
  • Spartanburg, SC
  • At Percepta, we bring first-class service across each market we support . As a Customer Service Representative (CSR) in ...
  • 3/29/2024 12:00:00 AM

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Inbound Customer Service Advisor (Automotive)
  • www.tempaveteran.com
  • Greenville, SC
  • Job Description Job Description Job Overview: This is different from your typical Service Writer role! Our client seeks ...
  • 3/28/2024 12:00:00 AM

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Customer Service Advisor
  • Anthology
  • Greenville, SC
  • Description Customer Service Advisor Remote - US The Opportunity: Anthology offers the largest EdTech ecosystem on a glo...
  • 3/28/2024 12:00:00 AM

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Bilingual Teller / Member Service Representative
  • Self Help
  • Greenville, SC
  • ** Bilingual Teller / Member Service Representative** **Job Category****:** Branch **Requisition Number****:** BILIN0018...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • CNG Holdings, Inc.
  • Taylors, SC
  • Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our custo...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative
  • Overhead Door Corporation
  • Greenville, SC
  • Job Description Role and Responsibilities Light clerical work including answering / screening / telephone calls to the a...
  • 3/27/2024 12:00:00 AM

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Senior Collections Representative
  • World Finance
  • Greenville, SC
  • The Senior Collections Representative will be required to have a high concentration in customer service skills to commun...
  • 3/25/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Greenville, SC
  • The Parts Specialist will provide all retail and installer customers with a high level of service. This position will al...
  • 3/25/2024 12:00:00 AM

Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast. Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Representative - Outbound jobs
$34,269 to $45,886
Greenville, South Carolina area prices
were up 1.5% from a year ago