Contact Center Team Leader (Includes Selling) supervises contact center agents that make and receive calls focused on selling and promoting products or services. Monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Being a Contact Center Team Leader (Includes Selling) coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. Ensures that routine service requests are processed or redirected correctly. Additionally, Contact Center Team Leader (Includes Selling) responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Real Estate Sales
You will build your real estate business using a proven and tested path to build success that offers the opportunity to earn a solid income while being able to make time for yourself and your family. If this is what you're looking for as a real estate agent, then our team is for you. You will be provided with leads, assistance from our staff and team as well as with marketing, advertising, and technology. You'll also receive the best training in the Valley...so you can truly create the real estate career and life of your dreams.
The Ryan & Brian Real Estate organization is a team-oriented office built around agents with different abilities and strengths. You'll benefit from doing more business because of the extensive relationships we have forged since we started selling homes more than 17 years ago. right here in the Valley. Our proven systems and training will help you make more money, in a shorter period of time, than you would working at other real estate teams in the area. Most importantly, we've got everything in place for you to succeed beginning on day one as a member of our team.
Compensation: $65,000 at plan commission.
Compensation:$65,000 at plan commission
Responsibilities:
Ryan & Brian is a team of 10 real estate agents, 3 administrators, and 1 dedicated marketing designer. We have highly effective systems in place for prospecting for clients, and also for managing the closing processes in an organized way so that we can provide superior customer service for our clients. We value hard work, teamwork, and providing a work environment that is positive and enthusiastic. We love to see our team members grow and become successful in personal career development and wealth building.
To learn more about us visit: www.ryanandbrian.com/careers/
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