Cooperative Program Coordinator jobs in Wisconsin

The HP Project coordinator is responsible for the efficient and safe design and installation of Heat Pump technology.  This position responds to sales and directs project implementation.  While they are not accountable for operations, this position ensures that processes are clear and everyone involved understands the design and installation process.

This is a level 3 coordinator position with employee supervision responsibilities, and is supervised by leadership.

HP Project employees include planning and operations employees, though the position only supervises planning department employees.

Requirements

1.  Accountabilities
   

1. Management of the HP Project Process
   

1. Supervision and support of all HP project employees.
   

1. Hiring, training, reviewing, and terminating HP Project employees within the planning department.
   

2. Creation, implementation, and enforcement of departmental policies regarding HP Projects.
   

3. Support of HP Projects in their pursuit of the highest quality work in any way needed.
   

4. Safety
   

1. Ensuring employee adherence with the Ethos Safety Policy.
   

2. Ensuring any injuries and/or near misses are recorded and reported properly in keeping with the Ethos Safety Policy.
   

3. Continual observation and improvement of safety conditions under which HP Project employees work.
   

5. HP Project employee development
   

1. Tracking and support of all activities pertaining to the long term development of HP Project employees through training and certification schedule.
   

1. Ensuring HP Project employees are completing their training within the timelines dictated by the training and certification schedule. 
   

2. Ensuring all HP Project employees are current and in good standing with regard to their licenses/certifications
   

6. Regulatory Expertise
   

1. Acting as resident expert and resource with regard to all regulatory requirements.
   

2. Timely communication of all known regulatory requirements changes to Leadership.
   

3. Ensuring all HP Project activities are in keeping with regulatory requirements within which it operates.
   

1. Building, communicating and maintaining highly functional systems for the sale, design, installation and service of all HP technology.
   

1. Admin
   

1. Invoicing processes, component pricing, job costing and inventory management
   

2. CRM process support for efficient project development and implementation
   

2. Sales
   

1. Product value proposition for sales communication, lead generation and intake information, marketing support, site assessment scheduling and proposed design detail for estimates
   

2. Multi-project customer development and maintenance
   

3. Support in developing budgetary info for revenue and expenses
   

3. Planning
   

1. Site assessment, project design, permitting, regulatory, product selection and distributor relationships 
   

4. Operations
   

1. PVM construct and communicating Mechanical and Electrical design direction to coordinators and crew leads 
   

2. Continual maintenance and informing of changes for licensure and certifications required
   

5. Service
   

1. Diagnosing service issues for installed systems
   

2. Directing incoming service calls to technicians 
   

1. Management of HP Project Activities
   

1. Supplies
   

1. Ensuring all parts and components are procured.
   

1. Proper management of the receipt, maintenance, and consumption of all HP Project inventory in keeping with guidelines set by Finance & Admin.
   

2. Ensuring any delay(s) of goods that may affect project schedule(s), are communicated to Operations.
   

2. Scheduling
   

1. Managing the HP Projects schedule in collaboration with Operations.
   

2. Communicating the HP Project schedule and any changes to sales and admin.
   

3. Job Preparedness
   

1. Ensuring the HP Project department has everything it needs to execute daily operations.  Ex. tools for site assessment, training, product information
   

4. Maintenance
   

1. Ensuring all HP Project assets and tools are maintained such that Operations can function optimally.
   

1. Maintenance of good relationships both internally and externally.
   

1. Customers
   

1. Respectful and professional communication style and at all times.
   

1. Ethos Employees
   

1. Respectful and professional communication style and at all times.
   

1. Making sure everyone who needs to know internally is informed about all applicable matters.
   

2. Pursuing answers and understanding where expertise lies in various areas of the company.
   

1. Offering help in other areas of the company when available, and pursuing added knowledge to expand personal understanding of all areas of Ethos operations.
   

2. Active participation in and contribution to The Ethos Process through inquiry, open communication, and collaboration.
   

3. Adherence to and support of Ethos internal policies and laws, rules, and regulations within which Ethos operates.
   

1. HP Market and Technology expertise within Ethos
   

1. Competency in best design and technology available through industry trainings, education, and market development
   

2. Guidance for incentives and pricing to ensure highest quality product offerings at the most cost effective delivery to customers
   

2. Working within and maintaining Ethos organizational systems.
   

1. Understanding and maintaining customer and job information within existing systems and structures (CRM, digital and paper files, etc).
   

2. Effective management of personal schedule and time off needs through use of the time off request system.
   

3. Improvement
   

1. Observing existing systems and making changes to processes and procedures in collaboration with other stakeholders.
   

4. Safety
   

1. Understanding, and adhering to, Ethos Safety Policy and other prudent safety practices in performance of duties in every situation and environment in which duties are performed. 
   

5. Other tasks and responsibilities as directed.
   

1. Competencies
   

1. Mission & Core Value Alignment
   

2. Organizational Skills
   

3. Professional Work Ethic
   

4. Applicable Computer/Software Skills and Experience
   

5. Time Management Skills and Experience
   

6. Analytical and Problem Solving Skills
   

7. Functional Competency with Math and Numbers
   

8. Aptitude for Learning New Skills
   

9. Interpersonal Skills
   

10. Direct and Electronic Communication Skills
    

2. Physical/Psychological Requirements
   

1. Prolonged periods of sitting at a desk and working on a computer.
   

2. Must be able to lift 50 Lbs.
   

3. Dynamism/Flexibility
   

4. Creativity
   

5. Openness
   

6. Patience