Corporate Ethics & Compliance Specialist jobs in Merrimack, NH

Our Position - Customer Communications Specialist

In this role, you will be reporting to the Corporate Communications Supervisor and will play a key role in our efforts in:

Customer Communications and Outreach

Perform a variety of tasks in support of the coordination of customer outreach programs for the Company. This includes supporting the Revenue & Customer Operations team in development and maintenance of customer newsletters and notification campaigns; customer educational materials; and consumer confidence reports.

Social Media

Act as a key player in the ongoing use and coordination of our social media platforms including support in creation of guided campaigns, posting approved content on social platforms, and monitoring of our platforms to respond and support customer concerns and messages.

Web Content Management

Active participation in the creation of content, editing and posting for our company websites.

Qualifications

We are seeking a motivated individual who has the following qualifications.

High school diploma or equivalent with a at least one year of post high school education in the fields of Communications, Marketing, Business Administration, or other related major or experience desired.

At least one year to three years of progressive experience in corporate communications focusing on public relations, social media, and/or website content administration. This includes demonstrated competence in corporate social media support and administration, including content creation and oversight of various social platforms.

Strong organizational and communications skills, both verbal and written with an eye for detail.

Demonstrated skills in graphic arts; a working knowledge of basic HTML and Wordpress preferred.

Prior experience working in a customer focused role a strong plus with the willing to support our customer service specialists as necessary.

An awareness of the water industry is a plus!

Pennichuck Water Works offers a competitive salary and benefit program in an environmentally focused industry. We are proud to be an Equal Employment Opportunity Employer.