Corporate Ethics Helpline Administrator administers the corporate-wide anonymous reporting systems ("helpline"), allowing all stakeholders to disclose violations of the corporation's ethical standards, laws, or policies without fear of retaliation, as required by Sarbanes Oxley. Manages the flow of "helpline" inquiries to completion, and ensures that all allegations of unethical or illegal activity is referred to the appropriate resources within the ethics and compliance function. Being a Corporate Ethics Helpline Administrator serves as the internal database coordinator for ethics and compliance tracking information systems. Monitors progress of investigation and documents and maintains accurate records of issues handled. Additionally, Corporate Ethics Helpline Administrator prepares and maintains reports and statistical analysis of "helpline" activity. May require a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a Corporate Ethics Helpline Administrator typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
211 Helpline Specialists (Full-time: Days and Weekends, Sioux Falls)
The Helpline Specialist is responsible for providing quality customer service to people requesting information and referral assistance and crisis support through the Helpline Connections Center. This includes 211 programing, suicide and crisis support services, texting, emails, contract services and other Helpline services. This position will work four 10 hour days.
Job Requirements:
If you would like to read more about the position, click here. Ifyou have questions on the position or would like to apply please email your resume to humanresources@helplinecenter.org