Counseling Psychologist - Higher Ed. jobs in Hyannis, MA

About Us:
Elevate Counseling Services is a leading provider of comprehensive mental health services dedicated to improving the well-being of individuals and families in our community. We offer a range of therapeutic interventions and support services tailored to meet the diverse needs of our clients. Our team is committed to delivering compassionate care and fostering positive outcomes for those we serve.

Position Overview:
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will have previous experience in customer service, medical records management, and billing processes within a healthcare or behavioral health setting. This role plays a critical part in ensuring the smooth operation of our practice by providing administrative support to our clinical team and assisting with various office tasks.

Responsibilities:

• Greet and assist clients in a courteous and professional manner, both in person and over the phone.
• Manage appointment scheduling, cancellations, and rescheduling, while maintaining an organized and efficient appointment calendar.
• Maintain accurate and up-to-date medical records, ensuring compliance with privacy regulations (HIPAA) and data security protocols.
• Process insurance claims and billing statements promptly and accurately, following established procedures.
• Assist with verifying insurance coverage and obtaining necessary authorizations for services.
• Collaborate with clinicians and other staff members to coordinate patient care and address administrative needs.
• Prepare and maintain office correspondence, reports, and other documentation as needed.
• Order and maintain office supplies and equipment, ensuring adequate inventory levels.
• Assist with other administrative tasks and special projects as assigned by management.

Requirements:

• High school diploma or equivalent; additional education or certification in healthcare administration is a plus. Two years post HS certification in administration is ideal.
• Proven experience as an administrative assistant or similar role, preferably in a healthcare or behavioral health setting.
• Strong customer service skills with the ability to communicate effectively and empathetically with clients and colleagues.
• Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook) and electronic medical records (EMR) systems.
• Excellent organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in data entry and record-keeping.
• Knowledge of medical terminology, insurance billing processes, and HIPAA regulations.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Positive attitude, team player mentality, and willingness to contribute to a collaborative work environment.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement savings plan, and paid time off.
• Opportunities for professional development and advancement within the organization.
• A supportive and inclusive work culture that values diversity and promotes employee well-being.

Equal Employment Opportunity Statement:

Elevate Counseling Services is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

We are dedicated to fostering an inclusive work environment where diversity is celebrated, and all individuals are treated with respect and dignity. We believe that diversity enriches our workplace and strengthens our ability to serve our clients and community effectively.

We are committed to providing reasonable accommodations to qualified individuals with disabilities and ensuring that all employment-related decisions are based on merit, qualifications, and job requirements.

Join us in our mission to promote mental health and wellness for all individuals, regardless of background or identity. Together, we can make a positive difference in the lives of those we serve.

How to Apply:
Interested candidates are encouraged to submit a resume and cover letter outlining their qualifications and relevant experience to Leigh-ann@elevate-counseling.com. Please include "Administrative Assistant Application" in the subject line.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift

Ability to Relocate:

• Lakeville, MA 02347: Relocate before starting work (Required)

Work Location: In person