Counter and Rental Clerk receives orders for services, such as rentals, repairs, dry-cleaning, and storage. May be responsible for computing cost and accepting payment. Being a Counter and Rental Clerk requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Additionally, Counter and Rental Clerk relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. (Copyright 2024 Salary.com)
Deliver exceptional service, ensuring efficient and high-quality client service.
Proficiently operate computer, communication systems, and all other software systems.
Look up parts for clients and/or the service department, locate and pull parts.
Create purchase orders to acquire needed parts.
Place orders and receive inventory, parts, and whole goods.
Maintain accurate daily documentation of client information and orders.
Preserve a safe, clean, and organized workspace environment.
Provide friendly, professional, and informative interaction with clients, and address concerns and issues promptly and effectively.
Adhere to all company policies, procedures and safety standards.
All other duties and tasks assigned by management.
Technical skills encompassing computers, multi-line phone systems, email, etc.
Ability to lift, push, and/or pull a minimum of 25 pounds regularly.
Prolonged periods of sitting, standing, stooping, and bending.
Skill to effectively communicate verbally with others, both in person and via documentation.
Ability to operate equipment safely and effectively.
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