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Credit Card Operations Clerk, Sr. jobs in Oregon

Credit Card Operations Clerk, Sr. controls the issuance and renewal of credit cards by the organization. Maintains inventory of blank cards and sends cards to be imprinted as needed. Being a Credit Card Operations Clerk, Sr. verifies names and account numbers on cards and mails completed cards to customers. May require a high school diploma or equivalent. Additionally, Credit Card Operations Clerk, Sr. typically reports to a manager or head of a unit/department. The Credit Card Operations Clerk, Sr. works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Credit Card Operations Clerk, Sr. typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

Recently Added Credit Card Operations Clerk, Sr. jobs

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Credit Card Member Specialist
  • OnPoint Community Credit Union
  • Portland, OR FULL_TIME
  • Overview
    The Credit Card Member Specialist is responsible for providing support to internal and external members on all credit card maintenance, and an expert level consultation on all aspects including payments, reversals, applied interest across protected balances, building consumer and consumer profiles, and card conversions. This position includes a strong focus on servicing members for fraud and merchant disputes; creating new credit card disputes and maintenance on existing disputes.

    This position has responsibility for additional credit card problem-solving, providing solutions and education for staff and members, processing credit card maintenance requests, and have a firm understanding of credit card systems, including vendor platforms are critical.

    The Credit Card Services Member Specialist will have a comprehensive understanding of Credit Union policies and procedures, and all credit card services provided by the Card Services department in order to assist members and staff with their inquiries and responsibilities.

    Responsibilities
    • Oversees and works appropriate and timely handling of all credit card disputes and research, and ensures chargebacks are filed according to regulations.
    • Processing and performing required work activities based on Lost/Stolen card identification and reissuance, credit card balance refunds, credit card write-offs, and other control reports.
    • Evaluate credit card parameters, including research for declines and member desire for increased limit, discussing criteria required to increase limits and process to achieve same with the member.
    • Expected to represent the Card Services department as a credit card systems expert, including subject matter expertise and feedback on credit card vendor services and systems.
    • Serves as a primary point of contact for all credit card escalations by our members and internal partners.
    • Confident as a subject matter expert for all aspects of credit card functions, including development of credit card maintenance, servicing, and dispute procedures.
    Additional Responsibilities
    • Contribute to a sense of teamwork and purpose within the department through collaboration and making informed recommendations/decisions on credit card topics.
    • Provide professional, high-quality service to our members and all fellow employees.
    • Provide ideas and input for increasing operational efficiencies by streamlining processes and/or recognizing inefficient use of time/effort and outdated tasks.
    • Effective time management and prioritization of tasks and assignments.
    Knowledge, Skills and Abilities
    • Strong verbal and written communication skills, ability to clearly document changes in procedures
    • Solid understanding of financial institution operations policies, procedures and applicable regulation
    • Ability to make decisions in circumstances that may not be well defined; being adaptive when necessary
    • Collaborative team-mentality combined with critical thinking; empowered to provide input
    • Strong desire and willingness to learn and then develop compliance-based procedures and practices for a credit card dispute team
    • Strong understanding in the practical application of member-related credit card functions and the inter-related systems that affect member’s credit card experience
    Qualifications
    • 4-6 years successful experience working in a financial institutions
    • 4-6 years of direct customer facing role
    • 4-6 years of demonstrated success in a member servicing role
    • 4-6 years experience with credit card systems and functions
    • Preferred 4-6 years understanding of RegZ dispute cycles
    • High school diploma or equivalent required.
    OnPoint Community Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
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Card Specialist
  • PACIFIC CREST FEDERAL CREDIT UNION
  • Klamath Falls, OR OTHER
  • Job Details Level: Experienced Job Location: Washburn - Klamath Falls, OR Position Type: Full Time Education Level: Not Specified Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Day...
  • 23 Days Ago
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Card & Payments Product Manager
  • Rogue Credit Union
  • Medford, OR FULL_TIME
  • Department: Operations & Payments Services Department Reports To: Vice President of Payment Services Classification: Exempt Supervises Direct: 0 Location: (Onsite) Medford, Oregon About Rogue Credit U...
  • 13 Days Ago
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Card Services Associate
  • First Technology Federal Credit Union
  • Hillsboro, OR FULL_TIME
  • The Associate, Card Services – Operations handles internal member-facing Associate inquiries regarding member credit and debit card issues and system exception reporting. Job Duties: Process, review, ...
  • 1 Month Ago
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Sr. Accountant
  • Concora Credit Inc.
  • Beaverton, OR FULL_TIME
  • Overview We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to he...
  • 1 Month Ago
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EMU Card Office Operations Assistant
  • University of Oregon
  • Eugene, OR FULL_TIME
  • Job no: 533395 Work type: Classified Staff Location: Eugene, OR Categories: Administrative/Professional, Administrative/Office Support Department: Erb Memorial Union Classification: Administrative Pro...
  • 8 Days Ago
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Credit Card Operations Clerk, Sr. jobs at Popular Companies

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Operations Administrator
  • Construction Realty Safety Group (CR Safety)
  • New York, NY
  • Position Overview: The Operations Manager is responsible for overseeing and optimizing various operational activities wi...
  • 4/24/2024 12:00:00 AM
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Operations Administrator
  • CRSG Construction & Realty Services Group
  • New York, NY
  • Job Description Job Description Position Overview: The Operations Manager is responsible for overseeing and optimizing v...
  • 4/23/2024 12:00:00 AM
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Operations Administrator, Nights
  • Houston Methodist Hospital
  • Houston, TX
  • At Houston Methodist, the Operations Administrator (OA) position is responsible for providing operational oversight and ...
  • 4/22/2024 12:00:00 AM
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Operations Administrator
  • Insight Global
  • Phoenix, AZ
  • We are seeking a detail-oriented and organized Operations Administrator to join our team at Insight Global. The ideal ca...
  • 4/22/2024 12:00:00 AM
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Operations Administrator
  • Wilson Financial Group
  • Gastonia, NC
  • Operations Administrator Advance your career and truly make a difference. We have an exciting opportunity for an organiz...
  • 4/22/2024 12:00:00 AM
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Operations Administrator
  • First Class Caregivers
  • Addison, TX
  • Job Description Job Description Small business seeks strong admin to police process and procedures. Must be skilled in t...
  • 4/21/2024 12:00:00 AM
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Operations Administrator
  • Advanced Robotics Group, LLC
  • Houston, TX
  • Job Description Job Description As Operations Administrator you will directly impact the growth and success of the compa...
  • 4/21/2024 12:00:00 AM
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Data Operations Administrator
  • BP Energy
  • Pune, MH
  • Entity: Finance Job Family Group: Finance Group Job Description: Key Accountabilities • Maintaining and updating the mat...
  • 4/9/2024 12:00:00 AM
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About Oregon

Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean. Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Clerk, Sr. jobs
$43,648 to $55,090

Most Popular Cities in Oregon for Credit Card Operations Clerk, Sr. Jobs