Credit Card Operations Manager jobs in Oregon
Credit Card Operations Manager manages the daily activities for the company's credit card operation group, including payment processing, mailings, and associated support functions. Designs and implements credit card operations policies and procedures and recommends changes to increase efficiency. Being a Credit Card Operations Manager ensures that credit card operations group is staffed at appropriate levels and operates within budget. Requires a bachelor's degree. Additionally, Credit Card Operations Manager typically reports to a head of a unit/department. The Credit Card Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Credit Card Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Credit Card Operations Manager jobs
Card & Payments Product Manager
- Rogue Credit Union
-
Medford, OR
FULL_TIME
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Department: Operations & Payments Services DepartmentReports To: Vice President of Payment ServicesClassification: ExemptSupervises Direct: 0Location: (Onsite) Medford, Oregon
About Rogue Credit Union:Rogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in the Rogue Valley located in beautiful southern Oregon. Providing services to our members in select Oregon and Idaho counties. We strive to make an impact in the communities we serve by living, giving, and supporting local. Our mission is to provide exceptional member experiences that build mutually beneficial relationships to create the most loyal members in the nation. Here at Rogue, we believe in having a culture of happy team members who feel supported, have the chance to grow their careers, and LOVE where they work!
Role:The Card and Payments Product Manager is tasked with analyzing and assessing the effectiveness, profitability, usage, competitiveness, and overall performance of all card and payment products at Rogue Credit Union. This role will work closely with all levels of internal stakeholders and external vendors to develop, implement, and enhance the card and payment product and service portfolio by supporting the organization's strategic goals and objectives, Vision, Mission, and Values. The Card and Payments Product Manager serves as the subject matter expert for the functionality, positioning, promotion, and member experience of all debit and credit cards and payment services.
Essential Functions & Responsibilities:30% Analyzes cards and payments products, services, and delivery methods using quantitative and qualitative data to assess profitability, member value and impact, utilization, performance, efficiency, competitiveness, risk, processes, compliance, member and staff experience, and pricing. Develops periodic and ad hoc reporting with narrative to educate and inform cross functional stakeholders across all levels of the organization and vendors. Proposes recommendations and changes to drive and optimize desired results.
30% Evaluate, develop, and implement new card and payment product and servicing offerings, including new features to existing products and services, to meet member needs and exceed service and experience expectations, stay competitive in the market, and remain top of wallet. Partners with vendors to understand product and service roadmaps, plan testing, delivery, and implementation of new features and understand and communicate key opportunities and risks. Performs ongoing competitive analysis of products and services and propose and implement changes to exceed market expectations.
15% Perform ongoing review, monitoring, support, and analysis of all cards product and payment services compliance in relation to all network, regulatory, and operational laws, policies, and rules. Maintains ongoing awareness of rules and regulation changes and anticipate and socialize all potential impacts. Collaborates with internal stakeholders to cure and resolve any deficiencies and compliance gaps.
15% Serves as internal subject matter expert for all cards and payment products on projects, process improvements, new product development and implementation, promotions and external communications, profitability analyses, budget performance and forecasting. Helps position products and services by channel and appropriateness of use by partnering with delivery partners and enhancing member experiences.
10% Proactively performs other duties as needed or assigned.
Knowledge and Skills:Experience: One year to three years of similar or related experience. Experience working for a financial institution is a plus.
Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications inlieu of a degree).
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: Excellent verbal, written and listening communication skills. Strong organizational and time management skills. Eye for detail, accuracy, and quality. Strong creative thinking, analytical, and complex problem-solving skills. High level of member service and interpersonal skills required to be successful include loyalty, trustworthiness, and the ability to instill confidence in people. Effective written and oral communication skills. Functional skills with Word, Excel, and Outlook. Familiarity with process improvement methodologies, requirements elicitation, documentation, and project management. SQL and Tableau experience highly desired.
Physical Requirements: Some adjusting or moving objects up to 30 pounds in all directions. Must be able to remain in a stationary position, often standing or sitting for prolonged periods. Repeating motions that may include the wrists, hands and/or fingers while using computer. Communicating with others to exchange information. Perceiving the nature of sounds at normal speaking levels or without correction. Ability to receive detailed information through oral communication and make fine discriminations in sound. Close and continuous visual acuity to perform activities such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
Work Environment: This job is an exempt position that requires flexibility in scheduling tasks and projects. The employee must independently monitor hours and judge the time needed to be spent on applicable duties. As a direct representative of the Credit Union, the employee must conduct and present themselves courteously and professionally. Exposed to potentially hazardous conditions, i.e., robbery.
Disclaimer:Rogue Credit Union is a drug free workplace and requires a drug screening test within 48 hours of employment offer.
Rogue Credit Union is an Equal Opportunity Employer and makes employment decisions without regard to race, color, national origin, religion, sex, age, disability, veteran status, or any other protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method, please call (541) 622-7295.
This Job Description is not a complete statement of all duties and responsibilities comprising the position. - 7 Days Ago
Card Specialist
- PACIFIC CREST FEDERAL CREDIT UNION
-
Klamath Falls, OR
OTHER
- Job Details Level: Experienced Job Location: Washburn - Klamath Falls, OR Position Type: Full Time Education Level: Not Specified Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Day...
- 17 Days Ago
Card Services Associate
- First Technology Federal Credit Union
-
Hillsboro, OR
FULL_TIME
- The Associate, Card Services – Operations handles internal member-facing Associate inquiries regarding member credit and debit card issues and system exception reporting. Job Duties: Process, review, ...
- 30 Days Ago
Operations Manager
- Veo - Operations Careers
-
Corvallis, OR
FULL_TIME
- At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly ...
- 10 Days Ago
Operations Manager - Oregon State University
- Veo - Operations Careers
-
Corvallis, OR
FULL_TIME
- At Veo, we are on a mission to end car dependency by making clean transportation accessible to all and advancing the next generation of fully electric micromobility systems. Our fleets are constantly ...
- 12 Days Ago
EMU Card Office Operations Assistant
- University of Oregon
-
Eugene, OR
FULL_TIME
- Job no: 533395 Work type: Classified Staff Location: Eugene, OR Categories: Administrative/Professional, Administrative/Office Support Department: Erb Memorial Union Classification: Administrative Pro...
- 2 Days Ago
Credit Card Operations Manager jobs at Popular Companies
Operations Manager
- Beacon Building Products
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- AEC Alliance
-
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Operations Manager
- ULINE
-
Tacoma, WA
- Operations Manager Washington Branch Uline: Where hard work and hustle are valued and rewarded. Pay: From $96,000 to $16...
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Operations Manager
- BlueTriton Brands
-
Cabazon, CA
- BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
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Operations Manager
- General Dynamics Information Technology
-
Colorado Springs, CO
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Operations Manager
- Beacon Building Products
-
St. Augustine, FL
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Operations Manager
- Clean Harbors
-
Baton Rouge, LA
- Clean Harbors in Baton Rouge, LA is looking for an Operations Manager to join their safety conscious team! This team mem...
- 4/3/2024 12:00:00 AM
Operations Manager
- Clean Harbors
-
Prichard, AL
- Clean Harbors in Whistler, AL is looking for an Operations Manager to join their safety conscious team! This team member...
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About Oregon
Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean.
Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit Card Operations Manager jobs
$74,009 to $113,837
Most Popular Cities in Oregon for Credit Card Operations Manager Jobs
What does a Credit Card Operations Manager do?
Credit Card Operations Manager in South Bend, IN
If you are skilled with numbers, efficient at organization, and enjoy talking to people along with working out solutions; you are a prime candidate for a manager position.
January 19, 2020
Credit Card Operations Manager in Waterloo, IA
Do you enjoy managing others, and helping these employees to reach their potential? If you can do that while also balancing daily obligations then you may have what it takes to be an operations supervisor.
November 30, 2019
Credit Card Operations Manager in Pascagoula, MS
In addition to collecting information, a Credit Card Operations Clerk is also required to get an answer to the credit card applicants in a timely manner as to whether they were approved or denied.
December 04, 2019