Credit and Collections Director jobs in Concord, NH

Credit and Collections Director leads the overall credit function. Designs and implements processes to improve cash flow and reduce receivables. Being a Credit and Collections Director develops policies regarding the investigation of customers, extension of credit lines, and collections. Consults with current and future clients regarding their level of credit. Additionally, Credit and Collections Director oversees the negotiation and course of action taken for overdue accounts. Typically requires a bachelor's degree. Typically reports to top management. The Credit and Collections Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Credit and Collections Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Customer Service Delivery Coordinator | Credit and Collections | Full Time
  • 10 Concord Hospital Inc.
  • Laconia, NH FULL_TIME
  • $17.41 - $26.88 hourly Summary Working under the supervision of the Customer Service Manager, the Customer Service Delivery Coordinator will support their team as a resource in revenue management knowledge, with a focus on self-pay billing. The Customer Service Delivery Coordinators are responsible for identifying, researching, and resolving sensitive and complicated customer questions and issues which have been escalated by our internal and external stakeholders. These include, but are not limited to: bankruptcy encounters, Patient Relations/Risk questions, questions from CHMG practices and hospital departments, escalated calls and internal reviews from our vendors, insurance management, legal and bad debt requests and follow up, recall reports, recon reports, settlement requests, special programs, and uncollected encounters. In addition, the individual in this role will participate in cost of care estimates as required by Price Transparency regulations. and Good Faith Estimates as part of the No Surprises Act. The Customer Service Delivery Coordinator demonstrates proficiency with complex regulatory and managed care mandates, third party contract requirements, multiple software and electronic systems and/or processes as well as detailed departmental policies and procedures in order to effectively carry out the revenue management functions of the organization. Education Two years of formal training or education beyond the high school level or two years of related experience and/or training; or equivalent combination of education and experience. Bachelor's Degree is preferred. Certification, Registration, and Licensure None required. CRCR preferred but not required. Experience The successful candidate should possess healthcare experience, preferably in the hospital or medical office setting. Proven mastery of all aspects of the revenue cycle, including: scheduling, registration, financial counseling, charge capture, claim submission, insurance management, claim follow up, transaction posting, reimbursement, customer service, collections, and bad debt management. Must be familiar with medical terminology, medical records, and have some knowledge of healthcare coding systems, including ICD-10, CPT, and HCPCS. Must demonstrate a commitment to providing excellent customer service, the ability to maintain composure in fast-paced and stressful situations, a pleasant and positive attitude, and neat appearance. Must have excellent communication, telephone, and computer skills. Must be able to successfully manage multiple priorities and deadlines. Must be self-motivated with the ability to succeed in an autonomous position. Must have a basic knowledge of state, federal, and third-party billing/registration regulations and requirements with the ability to keep current on regulatory updates. Must have the knowledge and confidence to handle complex patient billing questions and issues. Responsibilities Identifies, researches, and resolves sensitive and complicated customer questions and issues that have been escalated by our internal and external stakeholders. Ensures our pre-collection, collection, and legal vendors provide high quality customer service. Works all Cerner queue assignments, including, but not limited to: Coding Updates, Customer Service follow up, Customer Service Review, Insurance Modification, Prepaid, and Self Pay Late Charge. Ensures daily Customer Service phone coverage. Commits to continual learning and professional development. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Environment Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. While performing the duties of this job, the employee is regularly required to do repetitive motion, hear, and sit. The employee is frequently required to do fine motor, reach, an speak. Specific vision abilities required by this job include far vision, and near vision. The employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action. Learn more about working at Concord Hospital Culture and Values Career Development Benefits Life Here
  • 22 Days Ago

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Collections Specialist
  • Robert Half
  • Pittsburgh, PA OTHER
  • There is a job opening with Robert Half for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist role will be based in the Pittsburgh,...
  • 8 Days Ago

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Collections Specialist
  • Robert Half
  • Pittsburgh, PA OTHER
  • There is a job opening with Robert Half for a veteran Collections Specialist with a strong sense of ownership and attention to detail. This Collections Specialist role will be based in the Pittsburgh,...
  • 8 Days Ago

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Collections Specialist
  • Robert Half
  • Coraopolis, PA PER_DIEM
  • You'll be interested in this Collections Specialist position if you're a natural leader driven a strong sense of accomplishment, and a focused, detail-oriented thinker with a background in accounting,...
  • 15 Days Ago

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Credit Analyst
  • New Hampshire Community Loan Fund
  • Concord, NH FULL_TIME
  • Credit Analyst –$75,000 Comprehensive Benefits– Concord, NH / HybridThe RoleAre you adept at analysing financial data to make informed decisions? Do you thrive in a dynamic environment where attention...
  • 1 Month Ago

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Credit Analyst I
  • Ledyard National Bank
  • West Lebanon, NH FULL_TIME
  • Ledyard National Bank is seeking a Commercial Credit Analyst, responsible for supporting the Bank’s commercial lending activities by providing detailed, insightful, and timely written credit analysis ...
  • 1 Month Ago

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0 Credit and Collections Director jobs found in Concord, NH area

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Sr. Director, Strategic Events
  • Confluent
  • Concord, NH
  • With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern ...
  • 4/25/2024 12:00:00 AM

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Senior Creative Copywriter
  • Confluent
  • Concord, NH
  • With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern ...
  • 4/25/2024 12:00:00 AM

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LNA | PCU | Full Time | Nights | Sign On Bonus | Concord, NH
  • Concord Hospital, Inc
  • Concord, NH
  • Summary Under the direction of the Director and/or Nurse Manager, the Licensed Nursing Assistant (LNA) is responsible fo...
  • 4/24/2024 12:00:00 AM

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Senior Clinical Content Consultant - Pharmacist
  • Wolters Kluwer
  • Concord, NH
  • Wolters Kluwer Senior Clinical Content Consultant - Pharmacist Concord , New Hampshire Apply Now Reports To: Director, C...
  • 4/24/2024 12:00:00 AM

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Associate Director, MDCPQ QMS - Purchasing Controls
  • Merck
  • Concord, NH
  • Job Description As a member of the Medical Device Combination Products Quality QMS group, the Associate Director, will p...
  • 4/24/2024 12:00:00 AM

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Human Resources Coordinator
  • DUPREY SERVICE COMPANY LLC
  • Concord, NH
  • Job Type Full-time Description Duprey Hospitality is seeking an outgoing and energetic Human Resources Coordinator to jo...
  • 4/23/2024 12:00:00 AM

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Director, Systems Engineering
  • Humana
  • Concord, NH
  • Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City an...
  • 4/23/2024 12:00:00 AM

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Licensed Nursing Assistant | Float Pool | Per Diem | Laconia, NH
  • Concord Hospital, Inc
  • Franklin, NH
  • Summary Under the direction of the Director and/or Nurse Manager, the Licensed Nursing Assistant (LNA) is responsible fo...
  • 4/23/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Credit and Collections Director jobs
$153,597 to $220,740
Concord, New Hampshire area prices
were up 1.4% from a year ago

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