Customer Information Center Manager jobs in Myrtle Beach, SC

Customer Information Center Manager manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Oversees the configuration of the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Being a Customer Information Center Manager monitors the productivity of customer service representatives. Ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Additionally, Customer Information Center Manager reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Requires a bachelor's degree. Typically reports to a director. The Customer Information Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Information Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Information Center Associate (Seasonal)
  • LAKEWOOD CAMPING RESORT INC.
  • Myrtle, SC FULL_TIME,OTHER,TEMPORARY,PART_TIME
  • Qualifications for all positions include the ability to work as a team member within this department AND all other departments, reliable transportation, valid driver’s license with good record, working outdoors in all kinds of weather conditions, walking, sitting, or standing for extended periods of time, including pushing, pulling, climbing, bending, or lifting up to 50 pounds. Some positions may require lifting more than 50 pounds. While an individual may be assigned to this particular role, situations may arise which would REQUIRE assistance in other areas or departments.

    A general knowledge of the Grand Strand is needed for this position.

    Expectations:

    · Ability to follow written and oral instructions in a professional and timely manner

    · Perform general duties as assigned by supervisor and/or manager.

    · Must have a positive attitude, excellent customer service skills and have the ability to maintain confidentiality of Company business

    · Able to work weekends, holidays or overtime as deemed necessary by supervisor.

    Duties & Responsibilities:

    · Knowledge of our resort and the Grand Strand to help guests during their stay

    · Ticket sales

    · Equipment rental

    · Event preparation

    · Moving tables and chairs as deemed necessary for certain events

    · Cleaning

    · Crafts

    · Games

    · Answer guests questions and concerns in a professional and friendly manner

    · May be asked to perform other duties in other departments as assigned by supervisor or manager

    Job Types: Full-time, Part-time, Seasonal

    Pay: $13.00 per hour

    Experience level:

    • 1 year

    Shift:

    • Day shift
    • Evening shift
    • Morning shift

    Weekly day range:

    • Every weekend
    • Monday to Friday
    • Weekends as needed

    Work setting:

    • In-person

    Ability to Relocate:

    • Myrtle Beach, SC 29575: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

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Medical Coding and Medical Auditing Jobs at Health Information Associates
  • Health Information Associates
  • Pawleys Island, SC FULL_TIME
  • Now hiring for medical coders and medical coding auditors. Available jobs include Inpatient, Coding Specialist, Outpatient Coding Specialist, Provider Coding Specialist, Provider Consultant and Review...
  • 2 Months Ago

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Call Center Customer Service Representative
  • Coastal Podiatry Associates
  • Myrtle, SC FULL_TIME,PART_TIME
  • We are currently seeking a Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our patients....
  • 1 Day Ago

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Dispatcher/Customer Service
  • Quality Towing and Service Center
  • Myrtle, SC FULL_TIME
  • We are seeking a Dispatcher/Customer Service Representative to join our team! Must be available all shifts - Background checks will be done. Responsibilities: Communicating with tow truck operators to...
  • 3 Days Ago

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Virtual Bilingual Customer Service Advisor
  • Grand Strand Medical Center
  • Myrtle, SC FULL_TIME
  • Introduction THIS IS A WORK FROM HOME POSITION Do you have the career opportunities as a Virtual Bilingual Customer Service Advisor you want with your current employer? We have an exciting opportunity...
  • 12 Days Ago

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Center Manager (2024-2025)
  • Florence School District 1
  • Florence, SC FULL_TIME
  • Job Title Center Manager Salary Scale Location School Location PSC Code Reports To Director of School Readiness Shift Type Full Time/Exempt General Statement of Job This position requires comprehensiv...
  • 13 Days Ago

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0 Customer Information Center Manager jobs found in Myrtle Beach, SC area

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Customer Service Representative | SC | Myrtle Beach | 19 Oct 2021
  • CARSTAR Franchising, Inc.
  • Myrtle Beach, SC
  • Customer Service Representative **Customer Service Representative - CARSTAR Myrtle Beach** **JOB SUMMARY** The Customer ...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative | SC | Myrtle Beach | 13 Jul 2021
  • CARSTAR Franchising, Inc.
  • Myrtle Beach, SC
  • Customer Service Representative **Customer Service Representative - CARSTAR Myrtle Beach** **JOB SUMMARY** The Customer ...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative | SC | Myrtle Beach | 31 Oct 2021
  • CARSTAR Franchising, Inc.
  • Myrtle Beach, SC
  • Customer Service Representative **Customer Service Representative - CARSTAR Myrtle Beach** **JOB SUMMARY** The Customer ...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative | SC | Myrtle Beach | 29 Oct 2021
  • CARSTAR Franchising, Inc.
  • Myrtle Beach, SC
  • Customer Service Representative **Customer Service Representative - CARSTAR Myrtle Beach** **JOB SUMMARY** The Customer ...
  • 3/18/2024 12:00:00 AM

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Customer Service Representative | SC | Myrtle Beach | 02 Aug 2021
  • CARSTAR Franchising, Inc.
  • Myrtle Beach, SC
  • Customer Service Representative **Customer Service Representative - CARSTAR Myrtle Beach** **JOB SUMMARY** The Customer ...
  • 3/17/2024 12:00:00 AM

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Customer Service Representative
  • Checkngo
  • Myrtle Beach, SC
  • Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** l...
  • 3/17/2024 12:00:00 AM

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Patient Services Representative I- Georgetown Memorial Hospital (Georgetown, SC)
  • Tidelands Health
  • Georgetown, SC
  • Employee Type: PRN Work Shift: Night - 8 hour shift (United States of America) Join Team Tidelands and help people live ...
  • 3/17/2024 12:00:00 AM

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FT Customer Support Associate - Work From Home>
  • Vetcove
  • Georgetown, SC
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/14/2024 12:00:00 AM

Myrtle Beach is a coastal city on the East Coast of the United States in Horry County, South Carolina. It is in the center of a large and continuous 60-mile (97 km) stretch of beach known as "The Grand Strand" in northeastern South Carolina. Ranked as the second fastest-growing metropolitan area in the country (per 2018 census estimates), Myrtle Beach is one of the major centers of tourism in South Carolina and the United States because of the city's warm subtropical climate and extensive beaches, attracting an estimated 14 million visitors each year. As of the 2010 census, the population of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Information Center Manager jobs
$89,764 to $122,493
Myrtle Beach, South Carolina area prices
were up 1.5% from a year ago

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