Customer Segment Manager jobs in Arizona

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Senior Business Segment Onboarding Manager
  • U.S. Bank National Association
  • Phoenix, AZ FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    Job Description

    The Senior Business Segment Onboarding Manager within Consumer Business Banking is tasked with assisting new customers navigate the complexity of getting started (aka onboarding) with multiple solutions. As such, this function serves three main stakeholders: The customer, The executive who wants to make sure all products are being onboarded effectively and efficiently and the U.S. Bank Relationship Manager who needs a point person to own the coordination of the onboarding journey.   

    Key Performance Metrics for the Role: 

    • Activation Rate (by product) 

    • Depth of Product Adoption and Usage 

    • Customer Satisfaction 

    • Internal Team Satisfaction 

    Key Responsibilities of the Person in this Role: 

    • Build and manage detailed project plans for the multi-product onboarding journey thru to activation for each assigned customer 

    • Address/solve any challenges that may arise for the customer or with deliverables. Be creative with problem solving and collaborating across teams to move customer towards activation 

    • Be the single point of contact and go-to person for the customer

    • U.S. Bank Relationship Manager for any issues/concerns related to the onboarding journey. 

    • Establish effective communication channels with customer, sales, and internal stakeholders, to ensure transparency on status, challenges, and milestones while driving accountability and clarity across all parties  

    • Design and drive efforts for continuous improvement to streamline the multi-product onboarding process, reduce complexity, and improve overall time to activation.   

    • Be the go-to person for leadership team for any matters related to the customers multi-product onboarding journey 

    • Provide onboarding/implementation subject matter expertise across all banking products and services,  

    • Ensure compliance with all policies and procedures

    Basic Qualifications
    • Bachelor's degree, or equivalent work experience

    • Three to five years of experience in project management activities


    Preferred Skills/Experience
    • Thorough knowledge of assigned business line or functional area: Business Banking product knowledge preferred

    • Superb relationship building experience desired

    • Customer/Client-facing experience preferred

    • Experience reviewing data dashboards in Power BI

    • MS Suite knowledge (Excel, Outlook, Teams, PowerPoint, etc.)

    • Demonstrated management and leadership skills

    • Strong organizational skills

    • Advanced knowledge of project management

    • Ability to identify and resolve exceptions and to analyze data

    • Excellent verbal and written communication skills

    This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits: 

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

    • Healthcare (medical, dental, vision)

    • Basic term and optional term life insurance

    • Short-term and long-term disability

    • Pregnancy disability and parental leave

    • 401(k) and employer-funded retirement plan

    • Paid vacation (from two to five weeks depending on salary grade and tenure)

    • Up to 11 paid holiday opportunities

    • Adoption assistance

    • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    EEO is the Law

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $73,610.00 - $86,600.00 - $95,260.00

    U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
  • Just Posted

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Household Manager
  • Hiring Manager
  • Phoenix, AZ FULL_TIME
  • We are seeking a dedicated and organized individual to join our household as a Household Manager. The ideal candidate will take charge of various tasks related to the care of our little one, manage ho...
  • 15 Days Ago

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Customer Service Representative
  • Smart Customer Solutions LLC
  • Mesa, AZ FULL_TIME
  • Description Job descriptionInbound Customer Service Representative at SMART Customer SolutionsIf you like GREAT pay and working with enthusiastic team members in a FUN environment, you’ll enjoy your c...
  • 27 Days Ago

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Dental Hygienist - PT/FT RDH
  • Hiring Manager
  • Phoenix, AZ PART_TIME
  • Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & dev...
  • 9 Days Ago

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Dental Patient Advocate
  • Hiring Manager
  • Phoenix, AZ FULL_TIME
  • Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Health insurance Opportunity for advancement Paid time off Training & dev...
  • 15 Days Ago

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Dental Implant Sales Consultant
  • Hiring Manager
  • Phoenix, AZ FULL_TIME
  • Are you seeking a great opportunity that will allow you to take control of your professional future? Well, Look no further! We are searching for individuals who can help us continue pursuing our goal ...
  • 15 Days Ago

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Manager, Supply Chain Solutions
  • Da Vinci
  • Anaheim, CA
  • Da Vinci’s WMS empowers midmarket companies across industries to meet the increasing demands of today’s supply chain cha...
  • 4/18/2024 12:00:00 AM

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Marketing Audience Lead
  • WinCorp Solutions
  • Senior Marketing Specialist WinCorp Solutions is seeking a Marketing Audience Lead to serve as a consultant for our clie...
  • 4/18/2024 12:00:00 AM

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Customer Service Agent - Delray Beach, FL (In Office)
  • chowcabjupiter.com
  • **Customer Service Agent - Delray Beach, FL (In Office)** Delray Beach, FL / Delivery Dudes Customer Support / Full-Time...
  • 4/18/2024 12:00:00 AM

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General Manager, High-Value Audience Acquisition CO
  • Dish
  • Englewood, CO
  • Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our b...
  • 4/18/2024 12:00:00 AM

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Client Manager - Employee Benefits
  • The Plexus Groupe
  • The Plexus Groupe — awarded Best Places to Work in Insurance — is looking for candidates who dream big. We have an openi...
  • 4/18/2024 12:00:00 AM

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Wealth Management Advisor
  • Equitable Advisors
  • Atlanta, GA
  • Responsibilities Our team of Financial Professionals strive to provide knowledgeable, objective financial guidance and c...
  • 4/18/2024 12:00:00 AM

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Regional Sales Manager
  • Ruhrpumpen
  • Alberta, AL
  • Job Description: Regional Sales Manager Department: North America Sales - Original Equipment Area: Alberta, Canada Worki...
  • 4/18/2024 12:00:00 AM

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Manager, Supply Chain Solutions
  • Da Vinci
  • Anaheim, CA
  • Da Vincis WMS empowers midmarket companies across industries to meet the increasing demands of todays supply chain chall...
  • 4/16/2024 12:00:00 AM

Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$103,547 to $163,396

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The Customer Segment Manager effectively partners with teams to drive Client Care strategy and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals.
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Customer Segment Manager in Macon, GA
Customers are segmented in similar groups based on their likes or dislikes of a particular product.
December 08, 2019