Customer Segment Manager jobs in Louisiana

You will be accountable for sales of Instrumentation, Process Automation Measurement & Analytics (PAMA), driving sales volumes and margins. In this role, you will be responsible for leading assigned area marketing and sales activities, products and services within the defined industry segment both direct and through channel partners. You will develop the Chemical market for ABB Instrumentation, working with global teams on Value messaging and use the voice of customer to align our go to market, building relationships with key external influencers/key customers. You will drive and enhance cross-division and cross-region business-led collaboration for the specific market.

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• Strategy: Creates, implements and reviews assigned area industry segment strategy. Drives top level growth by focusing on penetration, innovation and expansion
• Targets: Defines key application targets (example volume, prices, portfolio mix) and ensures these are achieved for the segments
• Ensures business plans are in place both as direct accounts and with channel partners
• Drives the growth of the top line in target industry segment
• Market analysis: Activates operation intelligence, benchmarking and analysis in order to identify Industry segment trends, practices, product gaps, competitor strategy, etc
• Understands relevant regulations and standards (example on cyber security) in the selected market segments to capture new business opportunities
• Marketing: Ensures ABB's value proposition for the target segment is developed and well communicated (internally and externally)
• Supports local Sales organizations to ensure they are positively perceived in the target segments
• Actively participates to reinforce ABB's visibility by strengthening external market segment communication in coordination with the Marketing Communication team and by participating in dedicated customer events and segment trade fairs
• Account management: Ensures that the major accounts in the segments are identified and prioritized
• Maps market requirements and opportunities to actions for local sales teams, coordinates with Division and other relevant teams (such as Group/Strategic Account teams) to implement these
• Customer relationship: Builds and maintains strong relationships at senior levels with the key stakeholders
• Contracts and negotiations: Ensures the team is well prepared and has the necessary internal support to pursue and manage large project contracts
• Leads or participates in the negotiation of legal and commercial international frame agreements
• Reporting: Uses standard reporting tools to accurately identify future opportunities and measure progress by segment
• People leadership and development: Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed
• Coaches, motivates and develops direct and indirect subordinates within HR (Human Resource) policies
• Drives and ensures know how sharing and cross Division and cross country collaboration

• Associates degree required; Bachelor's degree is preferred
• 5 years of sales experience with Direct to End Customer or Service
• 8 years of industry related experience desired to include; sales, instrumentation, measurement analytics
• A willingness to be on the road visiting customers regionally up to 50 percent
• Candidates must already have a work authorization to permit them to work for ABB in the US

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. myBenefitsABB.com