Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Job Description
Job Description
Customer Service Specialist (Hybrid) Des Plaines, IL
$50,000 - $60,000 / Annually Bonus Profit Sharing 401k Top Tier Health Benefits Flexible Hybrid Work Model
We are hiring a talented and driven Customer Service Specialist ! This is a hybrid position three days in the office, two days’ work from home.
As a successful Customer Service Specialist , you must be proactive in addressing client’s needs through excellent communication and negotiations skills.
Here we set out to introduce the most captivating, luxury furniture that elevates the human experience and transcends the perceived limitations of space, performance, and intelligence.
Furniture that is intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric furniture by returning to the fundamentals of great design where every decision we make is in service to the individual and environment.
Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact.
If you are driven to create a better, more sustainable future, then this is the right place for you.
Customer Service Specialist Job Duties :
Customer Service Specialist Requirements :