Customer Service Trainer jobs in Indiana

Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Trainer
  • Indiana Dinosaur Museum
  • South Bend, IN FULL_TIME
  • About us

    Indiana Dinosaur Museum is a brand new destination in South Bend, IN. We believe in working hard and having fun doing it. Serving our customers and fellow co-workers is a priority.

    Job Summary:

    We are seeking a charasmatic, dedicated and team-oriented Customer Service Trainer to join us at the Indiana Dinosaur Museum (IDM). As a Trainer, you will be responsible for training new staff and volunteers to provide exceptional service and support to our guests. This is a great opportunity for individuals who are passionate about delivering excellent customer service and have strong communication skills.

    Responsibilities:

    - Serve as the primary point of contact for staff and guests

    - Follow the IDM protocol and policies to ensure training and all customer interaction is positive

    - Provide accurate information about products, services, and company policies

    - Follow up with customers to ensure their needs have been met

    - Assist in training new staff and volunteers as needed

    -Other duties as needed

    This is a position that will require dedication and diligence to be ready for our grand opening. Initially the position will be a key part in assisting with readying IDM and assignments may not alway be related to your overall position. A positive attitude is essential to our culture of family and teamwork.

    Qualifications:

    - High school diploma or equivalent required; college degree preferred

    - Previous experience in customer service or a related field is mandatory

    - Excellent communication skills, both verbal and written

    - Strong problem-solving abilities and attention to detail

    - Ability to handle difficult staff and customers with patience and professionalism

    - Ability to work well in a team environment

    We offer competitive compensation, which will be based on your previous experience, and benefits packages for our employees. Join our team of dedicated professionals who are committed to providing exceptional customer service. Apply today!

    Job Type: Full-time

    Pay: $15.00 - $19.00 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Opportunities for advancement
    • Paid time off
    • Vision insurance

    Schedule:

    • Day shift
    • Evenings as needed
    • Monday to Friday
    • Weekends as needed

    Work Location: In person

  • Just Posted

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Customer Service Account Representative/Trainer
  • Coverall
  • Indianapolis, IN FULL_TIME
  • $45-50k Salary We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be responsible for ongoing communication with established customers, as we...
  • 3 Days Ago

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Customer Service Office Staff
  • Lenders Recovery Service, LLC
  • Indianapolis, IN FULL_TIME
  • We are a growing Indianapolis based, veteran owned repossession company in search of a highly motivated, organized person to help support our office. Responsibilities Greet Clients warmly and answer p...
  • 18 Days Ago

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Customer Service Specialist
  • Service Experts - Cook-Elkhart
  • Elkhart, IN PART_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • 2 Days Ago

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Customer Service Specialist
  • Service Experts - Broad Ripple
  • Indianapolis, IN FULL_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • 3 Days Ago

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Customer Service Associate
  • Service Sanitation Inc
  • Gary, IN FULL_TIME
  • DescriptionWe are on the lookout for dedicated Customer Service Associates to join our team. If you possess exceptional interpersonal skills, thrive on finding solutions to complex problems, and are e...
  • 12 Days Ago

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Base Customer Service Trainer
  • Sheltair Aviation
  • Fort Lauderdale, FL
  • ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001693 Showing 1 lo...
  • 3/28/2024 12:00:00 AM

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Customer Service Trainer (Care Team)
  • FreedomCare LLC
  • New York, NY
  • **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
  • 3/28/2024 12:00:00 AM

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Wellness Center - Session Coach * urgent hire
  • OsteoStrong Arcadia | McCormick Ranch
  • Scottsdale, AZ
  • Job Description Job Description Work for a state-of-the-art Biohacking company focused on strengthen bones and muscle ti...
  • 3/28/2024 12:00:00 AM

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Customer Service Trainer
  • Spirit Airlines
  • Dallas, TX
  • Overview: At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We...
  • 3/27/2024 12:00:00 AM

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Personal Trainer
  • GENESIS FITNESS AND WELLNESS
  • Kalamazoo, MI
  • Job Description Job Description If you are a certified Personal Trainer and have a true interest in and passion for help...
  • 3/27/2024 12:00:00 AM

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Agency Customer Service Representative/Trainer
  • Michigan Farm Bureau Family of Companies
  • Troy, MI
  • OBJECTIVE: Agency Customer Service Representative/Trainer Objective To lead the Field Force for success by providing com...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative
  • TOTALPACK INC
  • Doral, FL
  • Job Description Job Description Serves customers by providing product and service information and resolving product and ...
  • 3/25/2024 12:00:00 AM

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Clinical Service Representative Trainer
  • WellStreet
  • **Clinical Service Representative Trainer** **Metro Atlanta, GA - Full Time** Piedmont Urgent Care has a great opportuni...
  • 3/25/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$48,792 to $67,741

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Average Customer Service Trainer Salary Across the U.S.
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