Customer Service Trainer jobs in New Jersey
Customer Service Trainer delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Being a Customer Service Trainer leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Additionally, Customer Service Trainer provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. The Customer Service Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Customer Service Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Customer Service Trainer jobs
Customer service representative
- American Customer Care
-
Bergen, NJ
FULL_TIME
-
RESPONSIBILITIES :
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product / service issues and concerns
- Document and update customer records based on interactions
- Maintain a knowledge base of the evolving products and services
- Increase customer retention by implementing creative problem-solving skills
- Work in one or multiple queues / skill sets over various customer service platforms (email, telephone, social media, etc.)
- Handle numerous customer inquiries promptly, accurately and efficiently
TRAINING :
- Product training (Understanding of our clients’ range of products, ingredients, application, adverse effects, etc.)
- Systems training (How to use CRM and ACD Tools)
- On-the-job training (Frequently Asked Questions, Job Shadowing, etc.)
- On-line training
Last updated : 2024-03-26
- 27 Days Ago
Business Systems Analyst with .Net
- IT Customer Service - POST
-
Newark, NJ
CONTRACTOR
- Job title: Business Systems Analyst with .NetLocation: Newark, NJ Job summary: Education, Experience and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related fie...
- Just Posted
Business Systems Consultant
- IT Customer Service - POST
-
Trenton, NJ
CONTRACTOR
- Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to Judiciary applications.Position is Hybrid; 2 Day...
- 30 Days Ago
Field Service Technician, Compressor Technique - Multiple Locations
- Atlas Copco Compressors LLC -North America Customer Center
-
Jersey, NJ
FULL_TIME
- Field Service Technician, Compressor Technique - Multiple Locations Functional area: Service Country: United States City: Jersey City, NJ Company name: Atlas Copco Compressors LLC Date of posting: Jan...
- 22 Days Ago
Service Technician, Compressor Technique- Morristown, NJ
- Atlas Copco Compressors LLC -North America Customer Center
-
Morristown, NJ
FULL_TIME
- Service Technician, Compressor Technique- Morristown, NJ Functional area: Service Country: United States City: Morristown, NJ Company name: Atlas Copco Compressors LLC Date of posting: Feb 1, 2024 Pas...
- 22 Days Ago
Customer Service Representative
- Guaranteed Service
-
Manasquan, NJ
FULL_TIME
- GUARANTEED SERVICE is a full-service Heating, Cooling and Plumbing Company that services most of New Jersey and Staten Island. We are looking for a highly professional and efficient Customer Service R...
- 7 Days Ago
Customer Service Trainer jobs at Popular Companies
Customer Service Trainer
- Empire Concepts Llc
-
Dallas, TX
- Job Description Job Description Looking for an opportunity to work somewhere that rewards your work and talents? Look no...
- 4/24/2024 12:00:00 AM
Customer Service Representative
- TOTALPACK INC
-
Doral, FL
- Job Description Job Description Serves customers by providing product and service information and resolving product and ...
- 4/24/2024 12:00:00 AM
Clinical Service Representative Trainer
- WellStreet
-
- **Clinical Service Representative Trainer** **Metro Atlanta, GA - Full Time** Piedmont Urgent Care has a great opportuni...
- 4/24/2024 12:00:00 AM
Membership Sales Consultant
- Town Sports International Holdings, Inc.
-
Jupiter, FL
- The Membership Consultant's primary responsibility is to gain memberships in order to meet sales goals. Additional respo...
- 4/24/2024 12:00:00 AM
Wellness Center - Session Coach * urgent hire
- OsteoStrong Arcadia | McCormick Ranch
-
Scottsdale, AZ
- Job Description Job Description Work for a state-of-the-art Biohacking company focused on strengthen bones and muscle ti...
- 4/22/2024 12:00:00 AM
Base Customer Service Trainer
- Sheltair Aviation
-
Fort Lauderdale, FL
- ** Base Customer Service Trainer** **Job Category****:** Operations **Requisition Number****:** BASEC001693 Showing 1 lo...
- 4/22/2024 12:00:00 AM
Customer Service Trainer (Care Team)
- FreedomCare LLC
-
New York, NY
- **Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is...
- 4/22/2024 12:00:00 AM
Personal Trainer
- GENESIS FITNESS AND WELLNESS
-
Kalamazoo, MI
- Job Description Job Description If you are a certified Personal Trainer and have a true interest in and passion for help...
- 4/21/2024 12:00:00 AM
About New Jersey
New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River.
New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Trainer jobs
$54,970 to $76,319
Most Popular Cities in New Jersey for Customer Service Trainer Jobs
What does a Customer Service Trainer do?
Customer Service Trainer in Milwaukee, WI
You might start by reviewing the ATD Competency Model, which outlines the various knowledge and skills a trainer might know about.
January 14, 2020
Customer Service Trainer in Shreveport, LA
Design quality score card programs and maintain feedback mechanism for all field services.
February 02, 2020
Customer Service Trainer in Jacksonville, FL
Average Customer Service Trainer Salary Across the U.S.
November 29, 2019