Decision Support Project Specialist jobs in Oklahoma

Decision Support Project Specialist provides technical guidance and solutions to user groups working with decision support software and data tools. Analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Being a Decision Support Project Specialist delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. Plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Additionally, Decision Support Project Specialist troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Decision Support Project Specialist is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. To be a Decision Support Project Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

T
Client Support Specialist
  • The Bail Project
  • Tulsa, OK FULL_TIME
  • About The Bail Project:

    The Problem

    There is no place in the criminal justice system where money more clearly buys justice than bail. People who can’t afford bail remain in jail before trial, while those with money buy their liberty. Tying freedom to financial ability upends the presumption of innocence, tears lives apart, and perpetuates racial and economic disparities. It is also a key driver of mass incarceration. Each year, an estimated 2.5 million people sit in jail cells across America because they cannot afford bail.

    The Response

    The Bail Project is a national nonprofit that provides free bail assistance and pretrial support to thousands of low-income people every year. We are on a mission to combat mass incarceration and demonstrate that a more humane, equitable, and effective pretrial system is possible.

    The Model

    The Bail Project uses a national revolving bail fund to pay bail for individuals who are legally presumed innocent, and whom a judge has deemed eligible for release. We then provide court reminders, transportation, and work with local partner organizations to connect our clients with voluntary social services and community-based programs. We call this model Community Release with Support, and it has proven highly effective in helping people make their court dates. As our clients’ cases close, bail comes back into the fund where it is recycled to help additional people. The goal of The Bail Project is to work ourselves out of a job by gathering human stories and data from our ground work to advance legislative and policy change to end cash bail and invest in Community Release with Support (aftercashbail.org).

    The Team

    We are a community of advocates committed to ending mass incarceration and advancing racial and economic justice. Our organization consists of a central support hub and a growing network of client advocates or “Bail Disruptors” who work in their local communities to provide bail assistance and help advance advocacy efforts on the ground.

    Job Purpose:

    The Client Support Specialist is responsible for following up with long-term clients to assist them with attending court dates and connecting with supportive services. The position will also engage with community partners to seek improved social service opportunities for TBP clients.

    Essential Duties:

    Client Support And Outreach

    • Triage and respond to incoming client requests for supportive services in real-time and as needed to ensure prompt delivery of services

    • Respond to incoming requests for court information from clients within 24 hours

    • Assist clients with coordinating rides to court when requested for clients that roll off of a BD caseload (after 30 days or first court appearance) for the duration of their case

    • Reach out to non-responsive clients to confirm attendance for upcoming court dates

    • Connect with clients after handoff from BD to determine whether they have engaged in supportive services and coordinate new referrals to address their current needs

    • Connect with clients at the resolution of their criminal cases to collect feedback and assist them with any re-entry supports that may be necessary

    • Contact clients who have missed court to guide them through resolving bench warrants

    Partner Engagement

    • Work with Ops Manager and Director of Client Support Services to ensure local community support organizations are identified and contacted to serve pre-trial populations

    • Update and add new partners regularly to address client need gaps

    • Conduct routine meetings/contact with service providers to ensure service quality for clients

    • Collect feedback from clients about their experience with service providers

    • In collaboration with the Ops Manager ensure adequate documentation of client advocacy records in

    • In collaboration with the Ops Manager oversee 3rd party contracts that provide client support services

    Data Entry

    • Effectively document client advocacy efforts using Salesforce (SF)

    • Update client court outcomes, future court dates, case outcomes, refund / forfeiture information

    Additional Duties As Assigned By Ops Manager

    Position Results Description:

    • All clients contacting staff about transportation assistance or court appearance coordination receive a response within 24 hours or sooner if needed to ensure appearance

    • All clients who do not respond to automated text reminders about their court dates receive up to two phone call attempts prior to court date

    • All clients receive a phone call attempt the week after their case concludes

    • All client requests sent to Twilio text number are either addressed or passed on to relevant staff within 24 hours of sending

    • All contacts will be documented as case notes in SF in real time - not to exceed 24 hours upon completion of service delivery

    • Connect clients to resources as needed and routinely monitor results of support organizations to ensure quality and efficacy of services by implementing feedback surveys to clients via phone calls, emails, text messages

    Qualifications:

    • Invested in the local community and demonstrates an interest in racial and social justice and/or criminal legal reform

    • Relates to and effectively communicates with people from all economic, racial, age, ethnic, and social groups

    • Applies effective interpersonal, organizational, and problem-solving skills to prospective partners and maintains strong relationships with external stakeholders including jail administrators, judges, elected officials and media

    • Delivers well designed and clear presentations to external audiences

    • Takes responsibility for results, is self reflective and seeks out and considers feedback

    • Demonstrates knowledge of using computers and navigating software programs, with experience in Salesforce, G suite, and Microsoft Excel a plus

    • Experience with entering client data and has skills in basic data analysis (or a willingness to learn)

    • Committed to completing daily work in an accurate, timely, and consistent manner

    • Generates alternative solutions to address client needs and work challenges

    • Comfortable implementing organizational procedures and making effective and timely decisions

    • This work requires the ability to work with people who have been directly impacted by the carceral system, including folks who have prior records.

    We encourage individuals to apply even if they do not have all of the desired qualifications.

    Hours:

    • This is a full time position working 40 hours per week (actual distribution of hours may vary depending on site/jurisdictional need)

    This position requires being able to reliably travel to various locations in the local area. If you will be driving yourself, we require that you have insurance pursuant to applicable laws.

    Currently all roles perform some or all of their work from home. The Bail Project will provide equipment to support work from home but staff must provide their own reliable internet access.

    This is a full-time, in-unit, non-exempt position. The Bail Project offers benefit programs including competitive Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Life Insurance, Supplemental Life Insurance, Disability Insurance, Employee Assistance Program, Paid Parental Leave, a generous PTO and Sick Leave policy, and a 401(k) plan.

    How to Apply:

    Interested applicants should submit a resume and cover letter. In the cover letter, please address the following:

    • Why do you want to work for The Bail Project?

    • Please share 2-3 experiences that highlight why you would be a strong candidate for the Client Support Specialist position.

    No faxes or phone calls please. Applicants will be notified regarding whether or not they have been selected for an interview. Applications without cover letters will not be processed.

    The Bail Project is proud to be an equal opportunity/affirmative action employer and actively seeks the candidacy of people of color, women, LGBTQIA people, and formerly incarcerated individuals. We are committed to inclusive hiring and dedicated to diversity in our work and staff.

    Salary: $50,000

    Closing Date: Considering Candidates on a Rolling Basis

  • 1 Month Ago

L
Director of Analytics and Decision Support
  • Life.Church
  • Edmond, OK FULL_TIME
  • The Director of Analytics and Decision Support is primarily responsible for building the strategy (people, process, and technology) that provide insights and analytics that enable YouVersion to make d...
  • 19 Days Ago

O
Senior Decision Support Analyst II
  • Oklahoma Department of Mental Health and Substance Abuse Services
  • Oklahoma, OK FULL_TIME
  • SENIOR DECISION SUPPORT ANALYST IIAbout the Position: Responsible for overseeing the general administration of specific departmental, interagency, or grant-funded initiatives, such as Medicaid data an...
  • 26 Days Ago

M
QA and Project Support Specialist
  • Momentum3
  • Tulsa, OK FULL_TIME
  • QA & PROJECT SUPPORT SPECIALISTJoin Momentum3, a progressive technology company, and unleash your potential as QA and Project Support Specialist. Be part of our skilled team, delivering groundbreaking...
  • 3 Days Ago

K
Project Support
  • Kimco
  • NORMAN, OK PART_TIME
  • Do you have experience with all areas of janitorial work? Do you like the variety of working on different projects for multiple customers? If yes, then we want to hear from you! As a Project Janitor w...
  • 6 Days Ago

I
Project Support Assistant
  • inTulsa
  • Tulsa, OK FULL_TIME
  • *InTulsa is partnering with One Fire Associates to find candidates for this exciting role in Tulsa* **Location: Tulsa, OK. This is a remote position for those already in Tulsa, OK or willing to reloca...
  • 18 Days Ago

W
DevSecOps Engineer
  • Wilton Re
  • Norwalk, CT
  • DevSecOps Engineer Full-Time Norwalk, CT About the Company: Wilton Re is an industry leader in the life (re)insurance sp...
  • 3/29/2024 12:00:00 AM

T
Information Technology Support Specialist
  • TELFAR
  • New York, NY
  • TO APPLY: PLEASE SEND YOUR RESUME TO RECRUITING@TELFAR.NET WITH "IT SUPPORT SPECIALIST" AS SUBJECT. WHILE WE ENCOURAGE C...
  • 3/29/2024 12:00:00 AM

T
Curriculum Developer
  • The Judge Group
  • Milan, IL
  • Position Title:- Training Development Specialist Location : Milan, IL 61264 ( Hybrid - Onsite 4 days a week) Contract : ...
  • 3/29/2024 12:00:00 AM

K
Account Manager
  • Kforce Inc
  • San Jose, CA
  • Kforce is one of the premier leaders in the staffing industry, where Great People = Great ResultsSM. For over 50 years w...
  • 3/29/2024 12:00:00 AM

U
Sr. Quality Assurance (QA) Specialist
  • Universal Orlando
  • Orlando, FL
  • JOB SUMMARY: Support the Technical Services team with internal quality auditing. Verify Preventive Maintenance (PM) proc...
  • 3/29/2024 12:00:00 AM

B
Insurance Specialist
  • Bankers Life
  • Murfreesboro, TN
  • Bankers Life®, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to ...
  • 3/29/2024 12:00:00 AM

S
Regional Sales Manager
  • Sentec
  • The Regional Sales Manager (RSM), based in Orlando, Jacksonville, Miami, Tampa, Ft Lauderdale, or Atlanta, GA, is a key ...
  • 3/29/2024 12:00:00 AM

P
Multifamily Business Development Specialist
  • Preferred Floor & Tile CO.
  • Charlotte, NC
  • Job Description: PF&TCO is seeking a dedicated, hard-working, and self-motivated Multi-Family Business Development Speci...
  • 3/29/2024 12:00:00 AM

Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2) of land and 1,304 square miles (3,380 km2) of water. It lies partly in the Great Plains near the geographical center of the 48 contiguous states. It is bounded on the east by Arkansas and Missouri, on the north by Kansas, on the northwest by Colorado, on the far west by New Mexico, and on the south and near-west by Texas. Much of its border with Texas lies along the Southern Oklahoma Aulacogen, a failed continental rift. The geologic figure defi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Decision Support Project Specialist jobs
$86,204 to $114,679