Decision Support Specialist provides guidance and solutions to users working with decision support software and data tools. Assists in the preparation, deployment, and delivery of decision support tools to users. Being a Decision Support Specialist analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Requires a bachelor's degree. Additionally, Decision Support Specialist typically reports to a supervisor or manager. The Decision Support Specialist work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Decision Support Specialist typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
About the Position:
Department: Central Service
Reports to: Technical Support Team Lead
Supervises: None
Purpose:
As a Support Specialist for Gooseneck Implement, you will play a crucial role in providing technical assistance and troubleshooting services to internal stakeholders so our employees can support our customers. Your primary focus will be to resolve technical issues related to John Deere machinery and equipment efficiently, ensuring smooth operations and optimal equipment performance. This position offers the opportunity for remote work, depending on the candidate's location, and is part of our Gooseneck Technical Assistance Center.
Responsibilities:
Knowledge, Skills, and Abilities: