Field Inventory Coordinator
$500 Sign On Bonus!
Are you looking for a great work culture, good teammates and caring leadership? Ortho Development is the place to be. We offer great benefits, working Monday through Friday. We are an exciting place to work that provides autonomy for you to excel at your tasks. Ortho Development Corporation helps people do what they love by restoring mobility. We are an orthopedic design, manufacturing and distribution company located in the Salt Lake City suburb of Draper, Utah. Our primary product focus is total hip and knee replacement. We are passionate about designing and manufacturing innovative, clinically proven products using the latest material science and technology.
The Field Inventory Coordinator will execute inventory excellence in our field-based organizations through influence and interface with field distributors and sales team. The Field Inventory Coordinator is responsible for controlling all incoming and outgoing inventory within the specified region.
Primary Responsibilities:
- Issue or distribute materials, products, parts, and supplies based on information from incoming requisitions.
- Responsible for regional inventory including returns, expired, launches, and redistribution.
- Serve as liaison between field distributors and Ortho Development to bridge gaps and achieve consistency in communication and commonality of goals.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
- Build enduring, productive relationships with Field Sales groups and Sales Management through influence, skills, and proven results.
- Work with Branch management and sales to optimize inventory levels and utilization.
- Communicate with regional sales managers and distribute inventory reports as needed.
- Coordinate with distributors and 3PL to schedule, execute, and assist with reconciliation of annual field cycle counts.
- Implement and oversee procedures to maintain accurate inventory records in the ERP system.
- Understand and implement procedures to manage inventory shelf life and expiry records.
- Carry out long-term projects and keep management informed of progress from start to finish.
- Assist with conducting consignment inventory reviews and projections.
- Responsible for meeting all metrics related to regional field inventory.
- Collect slow moving product and redistribute for reutilization.
- Provide support beyond standard hours as needed if call volume and/or workload require additional time.
- May be asked to complete additional duties including customer service from time to time as needed.
- Review consignment requests and work with field reps on Inventory Turns, Instrument Utilization, and Loaner efficiencies.
Experience specific to this position:
- Demonstrated proficiency in MS Outlook, Excel, Word, ERP systems.
- Data integrity and analysis skills
- Demonstrated customer service skills, including meeting quality standards for services.
- Strong problem solving and communication skills.
- Associate degree preferred.
- 5-10 years in supply chain, logistics, distribution, customer service, etc.
- Ability to communicate and interact effectively with all levels of the organization.
- Self-starting, self-motivated mindset
- Demonstrated phone skills; ability to maintain composure in stressful situations.
- Demonstrated interpersonal skills with ability to successfully communicate verbally and in writing.
- Must be able and willing to work successfully in a team environment.
- Demonstrated accuracy in data entry and report generation.
- Knowledge of the medical implant industry and hospital customer base
Additional Information
We offer competitive compensation and excellent benefits including:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid Holidays
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Wellness incentives
- Quarterly Bonus
- UTA Transit Pass