Diagnostic Imaging Supervisor supervises and coordinates the activities of staff in a diagnostic imaging department such as nuclear medicine, MRI, radiology, computer-assisted tomography or ultrasound. Monitors the adherence to all diagnostic imaging policies, procedures, and services. Being a Diagnostic Imaging Supervisor requires a bachelor's degree, certification with the American Registry of Radiologic Technologists (ARRT). Typically reports to a manager or head of a unit/department. The Diagnostic Imaging Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Diagnostic Imaging Supervisor typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
General Position Summary:
Responsible for providing organizational support, and communicating with all areas of the Diagnostic Imaging Department. Assists in the coordination of all radiology outpatients to ensure a timely, smooth, and pleasant experience.
Essential Functions / Major Responsibilities:
o States, “Welcome to Summit”
o Makes eye contact with every patient
o Uses the patient name in every conversation with the patient. (A)
o Answers phones in a pleasant, helpful manner
o Thanks patients. (T)
Secondary Functions:
Additional / Seasonal Responsibilities:
None.
Job Scope:
This job involves:
Regular and recurring work situations.
Flexibility of schedule based on need
A moderate level of complexity.
Typical operation of established and well-known procedures.
Performance of duties under limited direction.
Supervisory Responsibility:
None
Interpersonal Contacts:
Contacts:
Are normally made with others both inside and outside the hospital.
Are made with own department, staff, and supervisor as well as other departments and locations.
Contain some discussion about confidential/sensitive matters.
Include face-to-face, telephone, and e-mail.
Include contact with staff, patients, and physicians.
Specific Job Skills & Mental Activities:
Operational knowledge of all office equipment in all areas of the Diagnostic Imaging Department
Knowledge of commonly used programs
Must be able to read, write, and speak English
Strong communication skills
Excellent customer service skills
Telephone etiquette
Ability to prioritize work
Skilled in multitasking
Proficient typing skills
Organizational skills
Education and/or Experience:
High school diploma or equivalent (required).
Basic typing and computer skills (required).
1 year related experience (preferred).
BLS/CPR certification (required within 30 days of hire, must be maintained throughout employment).
Medical terminology (preferred)
Physical Demands & Job Conditions:
Exert up to 100lbs. of force occasionally, and/or up to 50lbs. of force more frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of sedentary work. Light work usually requires walking or standing to a significant degree. The worker is exposed to extensive close work and extensive computer work with occasional heavy lifting.
Physical motions include finger dexterity, standing, walking, stooping, talking, reaching, feeling, sitting, bending, kneeling, grasping, listening/hearing, handling, lifting up to 100 pounds, and repetitive motions of the hands, wrists, and feet.
This is considered a safety sensitive position.
OSHA Exposure Category:
Involves no regular exposure to blood, body fluids, or tissues, but may require unplanned tasks that involve exposure to blood, body fluids, or tissues.