Dispatcher, Sr. jobs in Texas

Dispatcher, Sr. coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Dispatcher, Sr. records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Dispatcher, Sr. requires a high school diploma. Typically reports to a supervisor. The Dispatcher, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Dispatcher, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

A
Sr Dispatcher
  • ABM US
  • Sugar, TX FULL_TIME
  • Position Summary Details
    Reporting to the Service Manager and the Operations Manager, the dispatcher is responsible for dispatching of HVAC Technicians to customer locations. This position will also grow to include additional business. Works under general supervision following clearly defined procedures and policies 
    This individual provides extraordinary customer service to clients  
    Establishes and maintains effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc. 
    The Dispatcher assigns individuals and teams to tasks and locations. 
    Coordinates resources according to customer requests and general job demands. 
    Communicates assignments to employees and enters assignment data in computer database. 
    Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress. 
    Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities 

     
    Responsibilities
    • Support the performance of the branch operations, including planned and unplanned maintenance/service/ installation/control calls from customers.  
    • Provides assistance, information and customer service as requested to arriving, transferring or departing clients.  
    • Schedules and dispatches employees, crews/teams, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements 
    • Relays work orders, messages, and information to or from crews/teams, supervisors, and field inspectors using telephones, two-way radios, and/or computers 
    • Advises personnel about problems such as construction areas, accidents, weather conditions, other hazards, bottlenecks, wait times, etc. 
    • Recognizes and mitigates a variety of miscellaneous hazards encountered within the department and other work environments i.e. surroundings, mechanized equipment, and hazardous materials 
    • Confers with clients and/or supervising personnel in order to address questions, problems, and requests for service or equipment 
    • Monitors personnel and/or equipment locations and utilization in order to coordinate service and schedules to achieve optimal efficiency; ensures timely and efficient movement of resources according to work orders and/or resource schedules 
    • Oversees all communications within specifically assigned areas 
    • Receives or prepares work orders and work schedules 
    • Orders supplies and equipment and issues them to personnel 
    • Records and maintains files and records of customer requests, work, or services performed, inventory, and other dispatch information 
    • Strictly adheres to all safety and regulatory compliance procedures 
    • Coordinates and arranges for necessary repairs in order to restore service and schedules 
    • Miscellaneous duties as assigned 
    Tracking: 
    • Monitors daily services and create/update a log sheet or service log 
    • Maintains periodic contact with service personnel to ensure completion of assigned duties 
    • Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversight 
    • Creates reports to monitor activity and operations 
    Transportation: 
    • Creates a work schedule for on-duty technicians 
    • Assigns technicians to necessary routes 
    • Maintains periodic contact with the technicians to ensure that all transportation vehicles are safely and efficiently completing their assigned tasks 
    • Keeps drivers informed of possible hazards, including inclement weather 
    • Informs the on-duty supervisor of any issues out of the ordinary that may need additional assistance or oversigh
    Qualifications
    • Must be 18 years of age or older 
    • Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten year work history if available 
    Preferred Qualifications: 
    • Customer Service Experience 
    1 yr of similar work experience 

     
  • 9 Days Ago

L
Dispatcher
  • Lubbock County
  • Lubbock, TX FULL_TIME
  • JOB This is a non-sworn position. This position receives and processes 9-1-1 emergency and non-emergency calls through various methods. Must receive, evaluate, dispatch and process requests for servic...
  • 8 Days Ago

M
Dispatcher
  • Max Air & Plumbing
  • Arlington, TX FULL_TIME
  • Overview Looking to TRADE up to a better opportunity? Max has an exciting opportunity for a Dispatcher. This position is in office and pays $16-$22 per hour. This position takes place in office at: 23...
  • 8 Days Ago

Z
Dispatcher
  • ZRX LOGISTICS LLC
  • Laredo, TX FULL_TIME,PART_TIME
  • We are looking for a reliable Dispatcher with experience in the transportación Industrie being able to communicate with brokers and drivers.You will receive requests, transmit messages and track vehic...
  • 8 Days Ago

C
Dispatcher
  • Cherry Crushed Concrete Inc.
  • Fresno, TX FULL_TIME
  • What you will get: Competitive hourly pay Paid weekly Opportunity for annual performance increase 401K program with employer matching Room for growth and career advancement Health insurance Dental & v...
  • 10 Days Ago

J
DISPATCHER
  • JOHNSON COUNTY TEXAS
  • Cleburne, TX FULL_TIME
  • Dispatcher Type:Full TimeSalary/Pay Rate:46,777 and upPosted Date:10/06/2023 GENERAL SUMMARY Receives emergency and non-emergency requests for response via radio, telephones and computer aided dispatc...
  • 10 Days Ago

A
Dispatch/Operations Manager
  • Alchemy Global Talent Solutions
  • Woodbridge, VA
  • Our client a moving specialist based in the Woodbridge, VA area is seeking an experienced moving operations manager to j...
  • 4/18/2024 12:00:00 AM

T
Dispatcher/Operations Assistant
  • Tom's Marathon Movers
  • Los Angeles, CA
  • Job Description Job Description Day to Day operations in Sun Valley, CA Please have some Moving Industry Experience Main...
  • 4/18/2024 12:00:00 AM

M
Dispatcher/Operator/Admin
  • Maleko Personnel
  • Litchfield Park, AZ
  • Job Description Job Description Maleko Personnel is now hriring a Dispatchers for local Transportation company. Employme...
  • 4/18/2024 12:00:00 AM

N
Dispatch Operator / Call Center
  • Ntech Workforce
  • Baltimore, MD
  • Terms of Employment W2 Contract, 12 months The position is 100% onsite - Primary location is in Middle River, MD The res...
  • 4/18/2024 12:00:00 AM

N
Dispatch Operator / Call Center
  • nTech Workforce
  • Baltimore, MD
  • Terms of Employment W2 Contract, 12 months The position is 100% onsite - Primary location is in Middle River, MD The res...
  • 4/18/2024 12:00:00 AM

N
Alarm Dispatch Operator / Customer Service
  • NATIONWIDE CENTRAL STATION
  • Freeport, NY
  • Job Description Job Description Job description Central Station Alarm Dispatcher / Customer Service Wanted! Long Island ...
  • 4/18/2024 12:00:00 AM

A
Dispatch/Operations Manager
  • Alchemy Global Talent Solutions
  • Woodbridge, VA
  • Our client a moving specialist based in the Woodbridge, VA area is seeking an experienced moving operations manager to j...
  • 4/16/2024 12:00:00 AM

K
Dispatch Operator - Security Company
  • Kimberlite Corporation
  • Fresno, CA
  • Job Description Job Description KIMBERLITE CORPORATION dba Sonitrol Security is looking for a Dispatch Operator to join ...
  • 4/16/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Dispatcher, Sr. jobs
$45,487 to $65,288