District Technical Service Manager jobs in Connecticut

District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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District Service Manager - Hospital
  • ImageFIRST Healthcare Laundry Specialists
  • Farmington, CT FULL_TIME
  • Overview

    Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a specialty in serving the healthcare market.

     

    Check out our company page: https://www.imagefirst.com/company/

    Responsibilities & Qualifications

    Due to continuing growth, we are seeking a District Service Manager to join our team.

     

    The primary focus of this position is to manage, direct, and develop all quality initiatives and aspects related to customer relations and service management. The district service manager will oversee the routes and manage the growth opportunities within these routes.  

     

    ESSENTIAL JOB RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

    • Professionally respect and embrace our company’s Goals and Values
    • Hire, train, develop and coach service personnel
    • Responsible for training and certification of all compliance areas
    • Daily execution of all service routes and customer interactions
    • Route Logistics – Routing of Accounts
    • Daily merchandise control of all clean and soiled products
    • Daily coaching, training and monitoring of route performance through check in process
    • Manage daily account functions: (audits, scrub counts, route reconciliations, truck maintenance logs, linen reconciliation etc.)
    • Accuracy and timeliness of daily invoices
    • Ensure service personnel compliance to company service and quality standards
    • Manage all daily productivity and performance expectations
    • Support route, sales and administrative personnel
    • Manage and maintain a recurring revenue stream
    • Execute business plan for renewing, expanding and developing route business
    • Ensure 100% completion of quarterly customer contacts and audits
    • Manage acceptable performance standards in sales, merchandise management, growth, and quit items/accounts.
    • Account improvement with new products and services
    • Manage and schedule all routine maintenance on company trucks
    • Manage invoice reconciliation, invoice printing and report monitoring
    • Support and assist sales culture throughout the organization
    • Promote safety, security and self development
    • Support an empowered, self directed team concept
    • Adherence to all policies, guidelines and outside agency compliances

    MINIMUM QUALIFICATIONS:

    • 4 years' of route management experience
    • Bachelor’s Degree or equivalent managerial experience
    • Ability to manage and maintain a recurring revenue stream
    • Must possess a clean driving record
    • Must possess exceptional customer service skills
    • Must have effective written and verbal communication skills
    • Must be able to work ethically and independently
    • Ability to analyze sales opportunities and determine customer needs assessments
    • Ability to develop route structure based on new accounts and expansion
    • Excellent leadership, interpersonal, motivational, and customer service skills
    • Must be detail oriented with excellent follow up, creativity, problem solving, conflict management, and organizational skills
    • Must be able to interpret reports and performance tracking mechanisms
    • Need to have high energy with the ability to multi-task

    PHYSICAL REQUIREMENTS:

    • Ability to manage a route environment
    • Ability to train new hires as needed
    • Ability to lift at least 25 lbs
    • Ability to tolerate moderate traffic scenarios on a weekly basis
    • Ability to manage and maintain a consistent physical work flow
    • Position requires strong time management skills as well as a results oriented service mentality
    • Ability to maintain a pleasant and positive attitude under unpleasant and diverse situations

    Company Values & Benefits

    Required Competencies:

    • Be Respectful: Value all we come in contact with
    • Be Remarkable: Create a positive moment with every interaction
    • Be Safe: Keep ourselves and those around us safe
    • Be Honest: Be guided by truthfulness in all we do  

    Benefits:

    • Competitive pay
    • Medical, Dental, Vision 
    • Pet, Legal, and Hospital Indemnity Insurance 
    • 401k (match)
    • Paid Time Off Package
    • Great company culture
    • Collaborative team environment 

    EOE / Drug-Free Workplace 

     

    We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.  We are fueled by the talent, passion, and diversity of our associates.

  • 23 Days Ago

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Field Service Technician
  • Rise Technical
  • Connecticut, CT FULL_TIME
  • Field Service Technician $45 - $55 per hour Unlimited Overtime Bonus Training Progression Healthcare Package PTO 401k Covering New England States (New York, Connecticut, Massachusetts, Rhode Island, N...
  • 1 Month Ago

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Crane Field Service Technician - East Hartford, CT
  • Advantage Technical
  • East Hartford, CT FULL_TIME
  • At OEM, we believe that great customer experience is built on the people behind the OEM name - people committed to providing our customers with lifting equipment and services that lift their businesse...
  • 1 Month Ago

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District manager
  • Genuine Parts Company
  • Middletown, CT FULL_TIME
  • We are a Parts Store and SO much more and we are looking for even more great talent to join our NAPA family! Our NAPA Brand is known around the world for having KNOW HOW and now we are looking for a t...
  • Just Posted

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District Manager
  • Dunkin
  • East Haven, CT FULL_TIME
  • Demitra Donuts, LLC (a Dunkin Franchisee) is currently hiring DISTRICT MANAGERS to join our growing management team. We currently operate 94 locations and are looking to grow! Immediate openings avail...
  • 3 Days Ago

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District Manager
  • GOODWILL OF WESTERN & NORTHERN CONNECTICUT
  • Bridgeport, CT FULL_TIME
  • Goodwill of Western and Northern Connecticut is seeking a determined leader to join us in our mission to help others and serve our local communities. Our Retail Stores support and even provide funding...
  • 4 Days Ago

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Technical Service Manager
  • CSAT Solutions LP
  • Houston, TX
  • **Technical Service Manager** **Location:** Houston, TX **Job ID:** 1553279 **Shift Hours:** Monday - Friday: 8:00am-5:0...
  • 3/28/2024 12:00:00 AM

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Technical Services Manager
  • CHEP Inc
  • Orlando, FL
  • CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million palle...
  • 3/27/2024 12:00:00 AM

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Regional Technical Service Manager
  • American Gaming & Electronics
  • Yonkers, NY
  • Job Description Job Description We are American Gaming & Electronics, AG&E, the leader in slot technical services, and w...
  • 3/27/2024 12:00:00 AM

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Technical Service Manager - 5851
  • I'On Group
  • Jersey City, NJ
  • ???? **Privacy Notice** **Technical Service Manager - 5851** Jersey City, NJ / Client Services Client Support / Full-tim...
  • 3/27/2024 12:00:00 AM

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Global Technical Service Manager
  • Sonova
  • Aurora, IL
  • Job Description Job Description Aurora, IL Technical Service Manager Purpose of role: As Technical Service Manager Ameri...
  • 3/27/2024 12:00:00 AM

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Technical Service Manager
  • TSRC Corporation
  • Katy, TX
  • **Job Summary** The Technical Service Manager will lead a technical service team to help drive sales growth of TSRCs sty...
  • 3/26/2024 12:00:00 AM

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National Technical Services Manager
  • Polyglass
  • Deerfield Beach, FL
  • Job Description Position Summary: Responsible for managing all activities related to providing contractors, specifiers, ...
  • 3/26/2024 12:00:00 AM

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Automotive Technical Service Manager
  • Monro Muffler Brake Inc.
  • Marietta, GA
  • **Automotive Technical Service Manager** * Marietta, GA, USA * Full-time * Department: District 90 **Company Description...
  • 3/26/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$157,394 to $204,810

District Technical Service Manager in Detroit, MI
ILS is also focused on expanding its B-to-B electronic marketplace to give customers advanced business tools and services.
February 22, 2020
District Technical Service Manager in Rochester, NY
The Technical Services Manager is responsible for maintaining information technology strategies by managing staff; researching and implementing technological strategic solutions for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software.
February 20, 2020