District Technical Service Manager jobs in Missouri

District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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District Service Manager
  • Penske Truck Leasing and Logistics
  • Kansas, MO FULL_TIME
  • Position Summary:

    As a Penske District Service Manager (DSM), you will build a team that looks to connect their work to what motivates them and department goals. You will drive results through your team’s performance to ensure a high degree of effectiveness and customer experience across multiple facilities.

    The DSM ensures that all of the district locations are resourced properly and that they are adhering to all policies and procedures through the direct supervision of the Branch Service Managers (BSMs). In order to sustain these traits in the future, the DSM also manages the hiring, training, and development of the organization, and provides input to the District Manager (DM) on the fleet, expenses, and improvement opportunities.

    Major Responsibilities:

    • Oversee the management and administration of multiple locations across the district
    • Implement and manage consistent policies and procedures
    • Conduct Location Reviews
    • Lead through various communication channels such as in-person meetings and conference calls
    • Flawless execution of company processes
    • Respond to customer operational inquiries
    • Technical training and development planning
    • Customer Experience
    • Cost control
    • Ensure process compliance
    • Maximize warranty recovery
    • Fleet review, consulting and planning
    • Root cause analysis and proactive planning
    • Maintain relationships with approved suppliers
    • Mentor / Coach / Lead a Maintenance Team
    • Analyze data
    • Other projects and tasks as assigned

    Qualifications:

    • 5 – 10 years maintenance and leadership experience preferred
    • Minimum of 3 years supervisory experience
    • In-depth knowledge of all vehicle components including: engine, drive train, air-brakes, cooling systems, electrical systems, accessories, suspension, and tires required
    • Associate/Technical degree preferred, BS/BA a plus
    • Valid Driver’s License required
    • Proficiency with computers including Microsoft Word, Excel, Outlook and PowerPoint a plus
    • Quality program certification (Six Sigma, ISO) a plus
    • Truck Marketing Institute, OEM, and technical training courses a plus
    • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
    • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
    • Regular, predictable, full attendance is an essential function of the job.
    • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

    This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

    Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
    • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
    • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
    • The associate must be able to safely work in all weather conditions.
    • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
    • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

    Penske is an Equal Opportunity Employer.

    Job Category: Vehicle Maintenance Management/Supervisors

    Job Family: Operations

    Address: 1111 Century Ave

    Primary Location: US-MO-Kansas City

    Employer: Penske Truck Leasing Co., L.P.

    Req ID: 2326957

  • 20 Days Ago

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District Service Manager
  • Penske
  • Kansas, MO FULL_TIME
  • Position Summary: As a Penske District Service Manager (DSM), you will build a team that looks to connect their work to what motivates them and department goals. You will drive results through your te...
  • 22 Days Ago

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District Service Manager
  • ImageFIRST Healthcare Laundry Specialists
  • St. Louis, MO FULL_TIME
  • Overview Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a special...
  • 22 Days Ago

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District Service Manager - Hospital
  • ImageFIRST Healthcare Laundry Specialists
  • St. Louis, MO FULL_TIME
  • Overview Founded in 1967, ImageFIRST is the largest healthcare linen rental and laundry services provider to medical facilities throughout the continental United States and Puerto Rico, with a special...
  • 1 Month Ago

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Automotive Technical Service Manager
  • Monro, Inc.
  • Saint Charles, MO FULL_TIME
  • Company DescriptionTECHNICAL SERVICE MANAGER Pay: $15.75-$24.00 per hour. Pay is based on experience. This role is eligible for additional compensation and incentivesMonro, Inc. Monro, Inc. is one of ...
  • 15 Days Ago

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SOIL CONSERVATIONIST (DISTRICT CONSERVATIONIST)
  • Natural Resources Conservation Service
  • Clinton, MO FULL_TIME
  • **A RELOCATION INCENTIVE MAY BE AUTHORIZED UP TO $25,000** This position is located in a USDA Natural Resources Conservation Service state, area, or field office within a designated state. You will as...
  • 12 Days Ago

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Technical Services Manager
  • Blue Signal Search
  • Arlington, VA
  • Our client, a global leader in the construction and manufacturing industry, is seeking a is seeking a Construction Sales...
  • 3/29/2024 12:00:00 AM

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Technical Services Manager
  • Reynolds Consumer Products
  • Appleton, WI
  • Job Description Job Title: Technical Services Manager City: Appleton / State: Wisconsin Job Description Join Reynolds Co...
  • 3/29/2024 12:00:00 AM

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Technical Services Manager
  • Blue Signal Search
  • Fairfax, VA
  • Our client, a global leader in the construction and manufacturing industry, is seeking a is seeking a Construction Sales...
  • 3/29/2024 12:00:00 AM

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Technical Service Manager
  • CSAT Solutions LP
  • Houston, TX
  • **Technical Service Manager** **Location:** Houston, TX **Job ID:** 1553279 **Shift Hours:** Monday - Friday: 8:00am-5:0...
  • 3/28/2024 12:00:00 AM

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Technical Services Manager
  • CHEP Inc
  • Orlando, FL
  • CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million palle...
  • 3/27/2024 12:00:00 AM

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Technical Services Manager
  • Blue Signal Search
  • Manassas, VA
  • Our client, a global leader in the construction and manufacturing industry, is seeking a is seeking a Construction Sales...
  • 3/26/2024 12:00:00 AM

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Technical Services Manager
  • Blue Signal Search
  • Tysons Corner, VA
  • Our client, a global leader in the construction and manufacturing industry, is seeking a is seeking a Construction Sales...
  • 3/25/2024 12:00:00 AM

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Technical Services Manager
  • Blue Signal Search
  • Leesburg, VA
  • Our client, a global leader in the construction and manufacturing industry, is seeking a is seeking a Construction Sales...
  • 3/25/2024 12:00:00 AM

Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for District Technical Service Manager jobs
$139,147 to $181,067

District Technical Service Manager in Detroit, MI
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District Technical Service Manager in Rochester, NY
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