District Technical Service Manager manages an organization's technical customer support policies, objectives, and initiatives. Provides mentoring, leadership, and organization to managers and supervisors. Being a District Technical Service Manager oversees the creation and implementation of processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Additionally, District Technical Service Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The District Technical Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a District Technical Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Qualifications: Degree in Finance and Accounting
Certified Public Accountant
Other qualifications as the Board may find appropriate and acceptable
Reports To: Superintendent of Education
Job Goal: To administer the fiscal affairs of the district efficiently, expeditiously, and to the ultimate benefit of each student enrolled
Budget and Accounting
Planning and Supervision
Terms of Employment: Salary and work year established by the Board.
Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board’s policy on Evaluation of Professional Personnel.