Documentation Supervisor jobs in Texas

Documentation Supervisor coordinates the production of functional, configuration, and user interface documentation for computer software and hardware products. Collaborates with technical teams to prepare accurate content. Being a Documentation Supervisor reviews edits and approves the final content. Ensures that standardized documentation methods and tools are deployed and that required document control procedures are employed. Additionally, Documentation Supervisor monitors project deliverables and timelines to ensure on-time delivery of release notes, manuals, and online content. Requires a bachelor's degree or equivalent. Typically reports to a manager. The Documentation Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Documentation Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Mansion Front Desk Supervisor
  • Front Desk Supervisor
  • Dallas, TX FULL_TIME
  • Job summary -
    • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.

    Essential Duties and Responsibilities – (Key Activities)
    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
    • Ensure that standards are maintained at a superior level on a daily basis.
    • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.
    • Maintain positive guest relations at all times.
    • Resolve guest complaints, ensuring guest satisfaction.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Maintain complete knowledge at all times of:
    • All hotel features/services, hours of operation.
    • All room types, numbers, layout, decor, appointments, and location.
    • All room rates, special packages, and promotions.
    • Daily house counts and expected arrivals/departures/ VIPs.
    • Room availability status for any given day.
    • Scheduled in-house group activities, locations, and times.
    • All hotel and departmental policies and procedures.
    • Access all functions of the computer system.
    • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
    • Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
    • Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.
    • Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
    • Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.
    • Ensure that staff report to work as scheduled. Document any late or absent employees.
    • Coordinate breaks for staff.
    • Assign work duties to staff.
    • Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
    • Inspect grooming and attire of staff; rectify any deficiencies.
    • Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.
    • Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.
    • Monitor the hotel front entrance and resolve any congested situations.
    • Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
    • Monitor communication logs and ensure that guest requests are followed up within minutes.
    • Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.
    • Monitor guest mail and ensure that it is processed according to procedures.
    • Monitor and ensure that express checkouts are processed through the system.
    • Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.
    • Assist staff with their job functions to ensure optimum service to guests.
    • Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
    • Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
    • Ensure security of guestroom access.
    • Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:
    • Contracted banks
    • Shortages/overages
    • Late charges
    • Petty cash/paid outs
    • Adjustments
    • Posting charges
    • Making change for guests
    • Cashing personal/travelers checks
    • Payment methods/processing
    • Settling accounts
    • Closing reports
    • Cashier reports
    • Balancing receipts
    • Dropping receipts
    • Securing banks
    • Review previous night's no-shows, verify, and ensure billing of such.
    • Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.
    • Assist staff with expediting problem payments.
    • Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
    This list of essential functions is not exhaustive and may be supplemented, as necessary.

    Other Standard Responsibilities -
    Experience -
    • Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotel

    General Skills -
    • Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
     Technical Skills -
    • Ability to communicate (verbal and written) in English with co-workers, guests, and management.
    • Working knowledge of MS Word, Excel
    • Knowledge of PMS and hotel point of sales systems.
    • Ability to stand for prolonged periods of time.

    Education or Certification -
    • High school diploma

    Language -
    • Required to speak, read, and write English, with fluency in other languages preferred.
    Physical Requirements -
    • Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

    Others –
    • While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates.

  • 27 Days Ago

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Kitchen Supervisor- Smoke Shack San Antonio Airport
  • Kitchen Supervisor- Smoke Shack (San Antonio...
  • San Antonio, TX FULL_TIME
  • Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and din...
  • 7 Days Ago

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Supervisor- Smoke Shack (San Antonio Airport)
  • Supervisor- Smoke Shack (San Antonio Airport)
  • San Antonio, TX FULL_TIME
  • Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and din...
  • 1 Month Ago

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Documentation Assistant
  • J. Global Energy Midstream
  • Longview, TX FULL_TIME
  • About Us: J Global Energy Midstream LLC was formed in 2020 to acquire and operate midstream assets across North America, focusing on natural gas processing, liquid storage, and transportation. The pri...
  • 16 Days Ago

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Documentation Specialist
  • SmartBiz
  • Austin, TX FULL_TIME
  • Position Overview: The Loan Documentation Specialist reports directly to the Closing Department Manager. The primary duties are performing a final validation of key data across documentation, the loan...
  • 20 Days Ago

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Documentation Specialist
  • StreamFlo
  • Longview, TX FULL_TIME
  • Internal Candidates - please apply by logging in to UltiPro. External Candidates - please apply with the Apply Now button Key position functions include: Create Quality Assurance certification package...
  • 1 Day Ago

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Technical Specialist, Mechanical Systems – Universal Epic Universe.
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 4/24/2024 12:00:00 AM

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Supervisor, Pest Management – Universal Epic Universe
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 4/24/2024 12:00:00 AM

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IP Engineer I, Carrier Operations - Located in Des Moines, IA
  • Mediacom Communications Corporation
  • Des Moines, IA
  • Located in Des Moines, IA Position: IP Engineer I Who we are: S ince 1995, Mediacom Communications has become a coast-to...
  • 4/24/2024 12:00:00 AM

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Loan Documentation Specialist
  • Calculated Hire
  • Minneapolis, MN
  • Loan Documentation Processor Onsite - Minneapolis, MN 12-month Contract (W2), Weekly Pay (40 hours/week) Pay Rate: $20/h...
  • 4/22/2024 12:00:00 AM

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Loan Documentation Specialist
  • Calculated Hire
  • Tempe, AZ
  • Loan Documentation Processor Onsite - Tempe, AZ 9-month Contract (W2), Weekly Pay (40 hours/week) Pay Rate: $20/hr. Desi...
  • 4/22/2024 12:00:00 AM

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Loan Document Specialist
  • Psg Global Solutions
  • Des Moines, IA
  • DescriptionWe're looking for a Loan Document Specialist , working in Banking/Finance industry in Des Moines, Iowa, Unite...
  • 4/22/2024 12:00:00 AM

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Documentation Specialist
  • Waveguide Communications
  • Pompano Beach, FL
  • The Documentation Specialist is resposible for creating and maintaining technical and business documentation, training, ...
  • 4/22/2024 12:00:00 AM

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Supervisor: Facilities Planning (Current Employees Only)
  • Irvine Unified School District
  • Irvine, CA
  • About the Employer The Irvine Unified School District comprises a diverse population of more than 36,000 PK-12 students ...
  • 4/20/2024 12:00:00 AM

Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast. Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Documentation Supervisor jobs
$86,614 to $111,663

Documentation Supervisor in Grand Forks, ND
Noting that “the quality of your documentation reflects the quality of your service,” Wirth pointed out that the PCR and narrative (content and the way it’s written) tells the story of your care.
January 18, 2020
Documentation Supervisor in Gainesville, FL
Oversees all loan documentation preparation functions and ensures service level agreements are being met.
December 20, 2019
Documentation Supervisor in Brownsville, TX
Acting as a middleman, the export documentation supervisor communicates with forwarders associated with the shipment process to ease order volume flow.
December 26, 2019