ERP Analyst jobs in District of Columbia

ERP Analyst analyzes business needs and processes to assist with developing, implementing, and maintaining the organization's Enterprise Resource Planning (ERP) applications. Coordinates with cross-functional teams to gather requirements by understanding workflow, goals, and processes. Being an ERP Analyst acts as liaison between the development teams and business stakeholders to ensure that ERP solutions align with business objectives. Documents business requirements, functional specifications, and process maps to serve as a reference for the organization. Additionally, ERP Analyst analyzes system performance and user feedback to identify opportunities to improve processes and ERP functionality. Generates and monitors regular reports to ensure the reliability, security, and efficiency of ERP applications. Requires a bachelor's degree. Typically reports to a manager. The ERP Analyst work is closely managed. Works on projects/matters of limited complexity in a support role. To be an ERP Analyst typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Tier 1 Service Desk Analyst - Washington DC
  • ERP International
  • Washington, DC OTHER
  • Overview

    ERP International, LLC (www.erpinternational.com) is currently seeking a Full Time Tier 1 Service Desk Analyst to support our DFC CFESS technical support program.  Qualified candidates are urged to apply to learn more about this great opportunity!

     

    Culture of ERP:  Fast-paced, fun, collaborative, energetic, and positive. 

     

    Be the Best!  Join our exceptional team in a dynamic work environment only to discover the immense job satisfaction and pride of being an ERP Employee! Apply online today and discover more about this exceptional employment opportunity.

     

    ERP International is honored to have been named one of The Washington Post’s 2023 Top Workplaces for the fourth year in a row!

     

    Connect With Us! Apply online today and discover more about this exceptional employment opportunity.  www.erpinternational.com

     

    ERP Offers Employees:

    * Competitive Salaries & Benefits!* Remote & Flexible Work Schedules!

    * Health Advocate & Concierge Services!* Unlimited Job- Related Training & Development!

    * Employee Recognition & Incentive Programs!

    * Employee Appreciation & Company Sponsored Events!* Opportunity to work with leading edge technology!

    * Community Outreach & Charity Work!

     

    About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

    Responsibilities

    Job Specific Details and Tasks:

    • Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure
    • Work with cleints directly to support and resolve ticket items and infrasturucture issues.
    • Maintain updates and actions on open assigned tickets and provide regular tracking and summary inputs to the Serivce Area Manager as needed.
    • Work extensively directly with DFC clients on improving ServiceNow automation and ITIL processes, any client concerns and issues
    • Other duties as assigned. 

    Qualifications

    Required Education:

    • Bachelors Degree in Computer Studies or a related field of study; training in ServiceNow and Service Desk and/or ITIL methods a plus

    Clearance Requirements:

    • Must be able to obtain a FDC Clearance

     

    Standard Interview & Selection Process:

    • Recruiter Pre-Screen
    • If selected, Interview with Hiring Manager and/or Technical Lead

     

    Required Experience: 

    • 1-2 years of Tier 1 Management Experience in an automated setting/ ServiceNow preferred
    • Experience developing and managing ITIL process-based asset management in an automated ticketing system such as ServiceNow for a medium size client base IT
    • Proactive client interface experience and deliverable documentation development
    • Staff interface and asset coordination experience
    • Experience supporting FDC or similar IT organization preferred
    • Strong customer asset support skills
    • Strong written and verbal communications skills
    • Knowledge of the ServiceNow ticketing system
    • Experience with ITIL best practices
    • Knowledge working with and supporting the following products and tools:

    Microsoft Exchange

    Anti-Virus Software (i.e., Microsoft System Center Endpoint Protection)

    Microsoft Distributed File System (DFS)

    Enterprise Mobile Devices (i.e., Apple and Android Devices)

    Mobile phone management tools (i.e., InTune)

    Mobile Device startup and client configuration/Apple iPhone experinece preferred

    Desktop and Tablet image development, control and deployment; tracking and deploying/troubleshooting system upgrades

    Microsoft Active Directory (AD)

    Microsoft Domain Name Services (DNS)

    Microsoft Dynamic Host Configuration Protocol (DHCP)

    Smart Card Authentication

    Virtual Private Network (VPN)/WIFI support for remote and in-office clients

    Enterprise Full Disk Encryption (i.e., Checkpoint Full Disk Encryption or similar)

    Enterprise Communication Services (i.e., TEAMs for Business)

    Microsoft SharePoint end-users support

    Microsoft Windows 10. 11

    VPN and PIN Card Troubleshooting

    Internet-based VOIP desk phone systems, troubleshooting and system upgrades

    TEAMs-based phone systems

    BitLocker or other user authentication tool

    Adobe

    Asset Management tools and techniques for large infrastructure environments

    Secure email Transmission facility (i.e, Accellion or similar)

    Outlook Email archive management

    Network Printers

    Microsoft Office products

    Ticketing and Asset Management System (i.e., ServiceNow)

    Knowledge Base resource and video guide training planning and development

    Video Conferencing Support (i.e., VTC)

    General Desktop and Mobile Device System Administration

    Specialized agency inhouse application support and troubleshooting

  • 1 Month Ago

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Tier 1 Mid-Level Service Desk Analyst - Washington DC
  • ERP International
  • Washington, DC OTHER
  • Overview ERP International, LLC (www.erpinternational.com) is currently seeking a Full Time Tier 1 Service Desk Analyst to support our DFC CFESS technical support program. Qualified candidates are urg...
  • 1 Month Ago

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Data Analyst
  • ERP Initiatives Group Inc.
  • Washington, DC CONTRACTOR
  • Job Summary:We are seeking a skilled Data Analyst to join our team. The ideal candidate will have expertise in database design, data analysis, and tools like Tableau. The role involves analyzing data ...
  • 9 Days Ago

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ERP Business Analyst
  • Office of the Chief Financial Officer (OCFO)
  • Washington, DC FULL_TIME
  • SERVICING PERSONNEL OFFICE/UNIT: Office of Human ResourcesPOSITION SERIES: DS-501 POSITION GRADE: DS-12/13 IF "OPEN UNTIL FILLED," FIRST SCREENING DATE: October 4, 2023TOUR OF DUTY: To Be DeterminedAR...
  • 22 Days Ago

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ERP Business Analyst Manager
  • Office of the Chief Financial Officer (OCFO)
  • Washington, DC FULL_TIME
  • SERVICING PERSONNEL OFFICE/UNIT: Office of Human ResourcesPOSITION SERIES: DS-501 POSITION GRADE: DS-14 IF "OPEN UNTIL FILLED," FIRST SCREENING DATE: October 6, 2023TOUR OF DUTY: To Be DeterminedAREA ...
  • 26 Days Ago

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Application Support Analyst (ERP Munis)
  • Matchcruit
  • Washington, DC FULL_TIME
  • We are seeking an Application Support Analyst (ERP Munis) for a client role. The role is 99% remote but requires employees to be able to travel to the Washington, DC, area with a 1-hour notice. Manage...
  • 1 Month Ago

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Oracle ERP Analyst
  • Gravity IT Resources
  • Job Title: Oracle ERP Analyst Location: Utah Job-Type: Contract Salary Range: 125K – 145K Referral Fee: $1,000 Employmen...
  • 4/26/2024 12:00:00 AM

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ERP Analyst
  • Menschen Consulting Pvt. Ltd.
  • Princeton, NJ
  • Job Summary ERP Analyst coordinates the planning and implementation of the Enterprise Resource Planning system to align ...
  • 4/26/2024 12:00:00 AM

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ERP Analyst, Cell and Gene
  • Magnit
  • Morris Plains, NJ
  • Title: ERP Analyst, Cell and Gene Location: Morris Plains, NJ 07950 - HYBRID Duration: 06+ Months contract role Job desc...
  • 4/26/2024 12:00:00 AM

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Plex ERP Analyst
  • Venteon
  • Detroit, MI
  • Our client is looking for Plex Analyst and IT Supportlocated in Metro Detroit Job Title: IT Professional (Plex ERP Focus...
  • 4/25/2024 12:00:00 AM

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ERP Analyst
  • Creative Financial Staffing
  • Houston, TX
  • ERP AnalystFull-Time | Direct Hire |About the Company and Opportunity:Our client specializes in pipe manufacturingUp to ...
  • 4/24/2024 12:00:00 AM

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SAP ERP Analyst II
  • The Wolf Organization
  • York, PA
  • Job Details • Full time remote position in United States (Working to EST time zone) – Only going into the office on busi...
  • 4/23/2024 12:00:00 AM

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Plex ERP Analyst
  • Venteon
  • Detroit, MI
  • Our client is looking for Plex Analyst and IT Support located in Metro Detroit Job Title: IT Professional (Plex ERP Focu...
  • 4/22/2024 12:00:00 AM

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ERP Analyst, Cell and Gene
  • Abacus Service Corporation
  • Morris Plains, NJ
  • Description: Job title: ERP Analyst, Cell and Gene Reason: Backfill to alleviate resource constraints Location: Onsite, ...
  • 4/22/2024 12:00:00 AM

Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area of 68.34 square miles (177.0 km2), of which 61.05 square miles (158.1 km2) is land and 7.29 square miles (18.9 km2) (10.67%) is water. The District is bordered by Montgomery County, Maryland to the northwest; Prince George's County, Maryland to the east; Arlington County, Virginia to the south; and Alexandria, Virginia to the west. The south bank of the Potomac River forms the District's border with Virginia and has two major tributaries: the An...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for ERP Analyst jobs
$73,338 to $94,649

ERP Analyst in Charleston, SC
Thanks for applying for the position of Senior ERP Business Analyst - Manufacturing with Kforce Technology Staffing through Dice.
February 13, 2020
ERP Analyst in Racine, WI
They will therefore have much more need of multicurrency, multisite, potentially multilingual capabilities with their ERP software.
December 10, 2019
ERP Analyst in Fargo, ND
Cloud-based ERP solutions do all the planning for you by providing … Access the “The Appeal of SaaS ERP”, an analyst report from Mint.
December 29, 2019