Employee Communications Supervisor jobs in Arkansas

Ritter Communications has been at the forefront of the local communications industry for more than a century. We began providing telephone service in Northeast Arkansas in 1906.   Today, Ritter Communications serves over 100 communities across Arkansas, northeast Texas, southeast Missouri, and west Tennessee. The company has grown steadily over the years, expanding rapidly and is now the largest privately-held regional broadband fiber, telecom, video and cloud services provider in the Mid-South. Ritter invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer focused experience.

General Summary:

The Construction Supervisor is responsible for overseeing construction activities including but not limited to: design, permitting, buildout and maintenance. The Construction Supervisor serves as a leader with Construction personnel, such as Fiber Splicers and Construction Technicians and ensures overall compliance to industry standards.  This role requires self-motivation and strong project coordination experience in order to contribute to all areas of expertise with various cross-functional teams.

Essential Job Functions:

• Oversees and coordinates the work of assigned staff;
• Oversees the construction, maintenance, replacement and installation of buried cable and equipment;
• Assigns work, checks quality of work, answers questions, handles personnel issues and monitors work flow for all construction technicians to ensure all operations are functioning properly;
• Ensures public safety precautions, equipment, and procedures are implemented by performing site inspections; Provides instruction and training to new and existing crew members;
• Oversees the repair and maintenance of all construction equipment and vehicles; Orders replacement parts as necessary;
• Maintains accurate inventory records of construction supplies and equipment;
• Notifies record and mapping department of system updates;
• Maintains vehicle, keeping it clean and in proper working order;
• Uses tools and work equipment, including hoisting, digging, and trenching equipment;
• Ensures all tools and equipment are in good working order, maintained, and stored properly;
• Reports defective tools and equipment for repair;
• Uses protective equipment and safety practices;
• Participates in all safety training meetings;
• Travels to customer sites, project areas, business related events, and other Ritter Communications locations;
• Perform all other related duties as assigned by supervisor.

Knowledge, Skills, and Abilities:                                                            

• Knowledge of construction practices;
• Knowledge of state and federal safety regulations;
• Knowledge of test equipment, switches, electronic equipment and all types of cable;
• Knowledge of telecommunications equipment operations and maintenance;
• Knowledge of company products and services;
• Knowledge of company policies and procedures;
• Skill in reading, interpreting, and preparing documents such as work orders, purchase orders, inventory and personnel reviews;
• Skill in oral and written communication;
• Skill in operating various vehicles and construction equipment;
• Skill in reading cable records, staking sheets, specifications, and circuit diagrams;
• Skill in problem solving and resolution;
• Ability to communicate with co-workers and various business contacts in a professional and courteous manner;
• Ability to read and interpret documents such as maps, staking sheets, and operating and maintenance instruction manuals;
• Ability to pay close attention to detail;
• Ability to work independently and make sound technical decisions using information at hand;
• Ability to create a team environment and sustain employee morale;
• Ability to travel for business requirements; must possess a valid Driver’s License with a satisfactory driving record.

Education and Experience: 

High School diploma or equivalent plus three years of construction work experience and/or demonstrated proficiency equal to job knowledge skills and abilities required;  One year in a supervisory capacity is preferred.

Must be able to pass the Class A CDL driver’s test.

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!